what types of complaints does the attorney general handle

Each state designates an agency to handle consumer complaints of fraud, deception, or unfair business practices. Typically, the state’s attorney general investigates those complaints. If you have been the victim of fraud or deception, you should file a complaint with the attorney general.

Full Answer

How do you contact Attorney General?

Pursuant to this responsibility, the Open Records Division (ORD) responds to two types of complaints: cost complaints and informal complaints filed by the requestor. The cost complaint process, which is specified under the PIA, is intended to resolve disputes between a governmental body and a requestor over the allowable charges for a request.

How do you write a letter to the Attorney General?

If another state or federal agency has specific jurisdiction to handle your allegations, we must refer your complaint to that agency. Examples of issues that we cannot handle are insurance, banking, professional licensing, the justice system, various environmental issues, health program administration and social services (to name just a few).

How to find out about complaints on attorneys?

prior to a request for intervention by the Attorney General. The Attorney General will review citizen complaints against a law enforcement agency or its employees for possible investigation when substantive allegations of unlawful conduct are made and all appropriate local resources for redress have been exhausted, or when the local district attorney is the subject of the complaint.

How do you file a complaint against an attorney?

The Office of the Attorney General can never guarantee a particular outcome. Some of the types of complaints the Advocacy and Intervention Division handles: Auto sales- new or used automobiles; Mobile home sales; Auto repairs; Disputes with collection agencies

What does the attorney general do?

The principal duties of the Attorney General are to: Represent the United States in legal matters. Supervise and direct the administration and operation of the offices, boards, divisions, and bureaus that comprise the Department.Oct 8, 2021

How do I file a complaint with the New York attorney general?

ContactComplaint Form: To file a complaint, please complete the form at this link and mail it to us at:Phone: 212-416-8090.Email: [email protected] Hotline: ... NYS OAG Information and Complaint Helpline: 1-800-771-7755.NY State Police Investigation:More items...

Who can I complain to about a company?

An ombudsman is a person who has been appointed to look into complaints about companies and organisations. Ombudsmen are independent, free and impartial – so they don't take sides. You should try and resolve your complaint with the organisation before you complain to an ombudsman.

How do I file a complaint with the Attorney General Office?

You can also request a complaint form by calling 1.800. 382.5516 or 317.232. 6330....Consumer Complaint Forms:Online Consumer Complaint Form.Fillable Consumer Complaint Form.Printable Consumer Complaint Form.QUEJA DEL CONSUMIDOR.

How do I file a complaint in NY?

You may return the complaint by postal mail to the regional office nearest you, email your complaint to [email protected], or fax it to (718) 741-8322. The Human Rights Law now provides that complaints can be either signed with a declaration under penalty of perjury, or signed under oath before a notary.

How do I file a consumer complaint in NY?

Consumers can file a complaint online at https://dos.ny.gov/file-consumer-complaint or by requesting a consumer complaint form by calling the Consumer Assistance Hotline at (800) 697-1220.

What are the complaints procedures?

Your guide to the complaints process.1 You notice an issue or problem with your provider. ... 2 Log the complaint with your provider. ... 3 Supply evidence for your complaint. ... 4 Allow your provider enough time to investigate. ... 5 Escalating the complaint to us. ... 6 Supply evidence for your complaint.More items...

Does a company have to have a complaints procedure?

A business must have in place and operate appropriate and effective internal complaints handling procedures (which must be in writing) for handling any expression of dissatisfaction, whether oral or written, and whether justified or not, from or on behalf of a complainant about that business's provision of a regulated ...

How do you make a formal complaint?

Tips for writing a formal complaintDate the letter of complaint.Provide your name and address.Give a clear account of what happened and what went wrong.Include all the relevant facts such as dates and names but try to keep the letter concise.More items...

How do you report a business for unethical practices?

File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.Sep 30, 2021

Does filing a complaint with the BBB do anything?

One good option is to file a complaint with the Better Business Bureau (BBB). The BBB helps consumers settle disputes related to sales, contracts, customer service, warranties, billings, and refunds every year. It accepts complaints even if the company that's harmed you doesn't belong to the Better Business Bureau.Apr 15, 2020

What are customer issues?

Customer complaints refer to when a business does not deliver on its commitment and does not meet customer expectations in terms of the product or services. The vital aspect of every business is its clients. For greater success, businesses need more satisfied clients.

How to file a complaint against a state?

To file a complaint, visit your state's Attorney General's website, locate the online complaint form, fill it out and attach the necessary documents, and then mail it to the Attorney General's office address. Each state designates an agency to handle consumer complaints of fraud, deception, or unfair business practices.

What to do if you have been victim of fraud?

If you have been the victim of fraud or deception, you should file a complaint with the attorney general . A complaint is a formal written document filed by a party seeking legal relief by outlining the allegations, details, remedies, and parties involved. The process for filing includes gathering paperwork, contacting various involved parties, ...

How to find consumer protection?

Type the name of your state and “consumer protection” into a search engine. The attorney general’s website for your state should come up near the top of the search results. If you are taken to the attorney general’s main page, look for a link for “consumer protection.”. Click on it.

How to contact a company about a product?

Send the business necessary information. 1 Your name, physical and email address, and phone number. 2 The product or service, including the brand name, model and serial number. 3 The problem with the product or service, in as much detail as possible.

Who is responsible for citizen complaints against law enforcement agencies?

It is the Department of Justice general policy that local government will be primarily responsible for citizen complaints against law enforcement agencies or employees of law enforcement agencies, and that appropriate local resources (e.g. sheriff or police department and district attorney) be utilized for resolution of such complaints prior to a request for intervention by the Attorney General.

Who handles police misconduct?

Allegations of police misconduct that are not criminal are handled exclusively by the law enforcement agency. ADMINISTRATION OF GENERAL POLICY . All complaints against law enforcement agencies or employees of those agencies will be initially processed and reviewed by the Attorney General's Public Inquiry Unit (PIU).

Who reviews citizen complaints?

The Attorney General will review citizen complaints against a law enforcement agency or its employees for possible investigation when substantive allegations of unlawful conduct are made and all appropriate local resources for redress have been exhausted, or when the local district attorney is the subject of the complaint.

What is the PIU for law enforcement?

All complaints against law enforcement agencies or employees of those agencies will be initially processed and reviewed by the Attorney General's Public Inquiry Unit (PIU). To expedite processing and ensure accuracy, all complaints must be submitted to the PIU in writing. Those which do not meet the policy criteria above will be responded to by the Public Inquiry Unit. This response will inform complainants of the appropriate local resources to be contacted for resolution of complaints and/or request clarifying information as needed.

What are the types of complaints?

The Advocacy and Intervention Division may refer certain types of complaints to another agency or entity: 1 Disputes with utilities companies (including landline phone companies) 2 Disputes with cellular phone companies 3 Insurance disputes 4 Landlord/tenant disputes

What is the Office of the Attorney General?

Under the Unfair Practices Act, the Office of the Attorney General provides multi-level services to the public to ensure that consumers have safe and satisfactory interactions with businesses operating in New Mexico.

Is the Attorney General a private attorney?

The Office of the Attorney General does not act and cannot act as a private attorney for individual citizens. However, i n some matters, if a consumer is unable to resolve a dispute with a business, the Advocacy and Intervention complaint resolution services may be available. There is no charge to the public for these services. The Office of the Attorney General can never guarantee a particular outcome.

What is the role of an attorney general?

As chief legal officers of the states, commonwealths, District of Columbia, and territories of the United States, the role of an attorney general is to serve as counselor to state government agencies and legislatures, and as a representative of the public interest.

What is the People's Lawyer podcast?

The People’s Lawyer is a biweekly podcast from NAAG that explores the role of state and territory attorneys general as chief legal officers and their work protecting the rule of law and the U.S. Constitution.

What is the role of a public advocate?

Issuing formal opinions to state agencies. Acting as public advocates in areas such as child support enforcement, consumer protections, antitrust and utility regulation. Proposing legislation. Enforcing federal and state environmental laws. Representing the state and state agencies before the state and federal courts.