how to report a claim to state attorney general mass

How do I file a complaint against a business in MA?

Office of Consumer Affairs and Business Regulation 501 Boylston Street, Suite 5100 Boston, MA 02116 Consumer Hotline: (617) 973-8787 or (888) 283-3757 toll free (MA only) Use our Question / Complaint Form to submit inquiries online.

How do I contact the Attorney General of Massachusetts?

PhoneSpeak with a Consumer Specialist (617) 727-8400.Call us in Boston (617) 727-2200.Call us in New Bedford (508) 990-9700.Call us in Springfield (413) 784-1240.Call us in Worcester (508) 792-7600.

How do I file a formal complaint?

How to Make a Formal Complaint at WorkPut Your Complaint in Writing. Draft a letter or a formal paper that details your complaint and address it to the head of your company's human resource department. ... Submit Your Complaint. ... Schedule a Meeting. ... Contact the External Agencies.

What is the role of the Massachusetts attorney general?

The Massachusetts Attorney General's Office is tasked with a variety of duties, including "protecting consumers, combating fraud and corruption, investigating and prosecuting crime, and protecting the environment, workers, and civil rights."

Who is attorney general of Massachusetts?

Maura Healey (Democratic Party)Massachusetts / Attorney generalMaura Tracy Healey is an American lawyer and politician serving as the Massachusetts Attorney General. She is a member of the Democratic Party. Wikipedia

Who is the assistant attorney general of Massachusetts?

Anne Johnson Landry - Assistant Attorney General and Senior Policy Advisor - Massachusetts Attorney General's Office | LinkedIn.

What is the difference between a complaint and a formal complaint?

Formal complaints are assigned to a Compliance Officer for inspection. Non-formal complaints are complaints made anonymously, by former employees, or by individuals who did not provide their written signature for the complaint.Apr 7, 2022

How do you write a complaint email?

Here are some steps you can take to write an effective complaint email:Identify and label the addressee. ... Describe the issue. ... Attach supporting documentation. ... Explain the impact. ... Name your resolution desires. ... Make final formatting edits. ... Leave emotions out of the email. ... Include relevant details.More items...•May 20, 2021

What is an informal complaint?

Informal complaint means a matter that requires follow-up action or investigation by the utility or the commission to resolve the matter without a formal hearing.

How long is Massachusetts Attorney General term?

Massachusetts Attorney GeneralAttorney General of the Commonwealth of MassachusettsSeatOne Ashburton Place, Boston, MassachusettsNominatorPolitical partiesAppointerPopular voteTerm length4 years, no limit10 more rows

What is the salary of the attorney general of Massachusetts?

State executive salariesOffice and current officialSalaryAttorney General of Massachusetts Maura HealeyMassachusetts Secretary of State William Galvin$130,262Massachusetts Commissioner of Insurance Gary Anderson$130,000Chief of Staff to the Governor of Massachusetts Tim Buckley5 more rows

Who was the former attorney general in Massachusetts?

O'Connor Jr. Martha Mary Coakley (born July 14, 1953) is an American lobbyist, lawyer, and former Attorney General of Massachusetts.

How to contact the Attorney General's Office?

Enter your name, address and any information that the Attorney General's Office can use to contact you. If you would like to submit a health care complaint by mail, please contact the Health Care Helpline at (888) 830-6277 for assistance.

What is the phone number for the Attorney General?

Call Attorney General's Health Care Division, Health Care Helpline at. (888) 830-6277. Monday, Wednesday, and Friday, 9 a.m.-2 p.m. Please leave a voicemail at other times and we will return your call.

Can the Attorney General's Office act as your attorney?

Please note that the Attorney General's Office cannot provide legal advice to you and cannot act as your attorney. If you have questions concerning the specific application or interpretation of the law, please contact a private attorney.

Who can help with health insurance scams?

If you have a problem with health insurance claims or medical bills, or think you might be the victim of a scam, the Attorney General's Health Care Division may be able to help.

Does the Health Care Division offer mediation?

The Health Care Division offers a free mediation service, and if your complaint is appropriate for mediation, a staff member will contact you. If we determine that your complaint is not appropriate for mediation, a staff member will offer you information about other courses of action available to you.

What to do when filling out a complaint?

When you fill out your complaint, provide as much information as you can. You may want to have pay stubs, handbooks, or other records related to your problem with you as you fill out the complaint form. If you have these documents, please keep them available in case someone from our office asks to see them. You cannot attach documents ...

How to punish an employer for unpaid wages?

penalize your employer with a civil citation that may require your employer to pay unpaid wages and a penalty. file criminal charges against your employer. give you a “private right of action” letter that allows you to sue your employer for your unpaid wages and other damages.

Can I attach documents to a complaint?

You cannot attach documents to your complaint. You do not need to have these documents in order to file a complaint. Due to the COVID-19 emergency, walk-ins to the AG’s physical office locations will not receive in-person service. Walk-ins will be encouraged to file complaints online or call our office.

Can you file a complaint against child labor?

Anyone with information about a possible violation of a child labor law may file a complaint. Choose this option if you are complaining about a violation of the Domestic Violence Leave Act. Choose this option if you believe that you were not paid the proper prevailing wage for work on a public project.

How long do you have to file a wage complaint?

If you do not get permission from the Attorney General’s office to start early, you must wait 90 days before you can start a lawsuit.

What to do if your employer doesn't pay you?

All employers must obey the wage laws. If your employer did not pay you for your time, you can file a wage complaint with the Fair Labor Division of the Massachusetts Attorney General. This guide shows you how. Overview. Ask your employer for your back pay. If they do not pay you, talk to a lawyer as soon as you can.

How to file a complaint against a state?

To file a complaint, visit your state's Attorney General's website, locate the online complaint form, fill it out and attach the necessary documents, and then mail it to the Attorney General's office address. Each state designates an agency to handle consumer complaints of fraud, deception, or unfair business practices.

What to do if you have been victim of fraud?

If you have been the victim of fraud or deception, you should file a complaint with the attorney general . A complaint is a formal written document filed by a party seeking legal relief by outlining the allegations, details, remedies, and parties involved. The process for filing includes gathering paperwork, contacting various involved parties, ...

How to get a consumer protection certificate?

1. Find your state office. Type the name of your state and “consumer protection” into a search engine. The attorney general’s website for your state should come up near the top of the search results. If you are taken to the attorney general’s main page, look for a link for “consumer protection.”. Click on it.

How to fill out a hard copy of a contract?

If you want to fill out a hard copy, there should be a form that can be downloaded and then printed. Fill in the personal information. Include your name, address, and contact information (phone and email), as well as the name and contact information of the seller or service provider. Describe the transaction.

Do you have to contact a business before filing a complaint?

Contact the business or individual to resolve the issue. Many states require or strongly recommend that you contact the business before filing a complaint. Tennessee, for example, requires that you contact the business first. On the other hand, Delaware makes no mention of contacting the business first.

Is it a good idea to contact a business first in Delaware?

On the other hand, Delaware makes no mention of contacting the business first. In any event, contacting a business first is a good idea. You may resolve the issue faster. Sometimes mistakes do happen, and legitimate business are often happy to refund you.

How to contact the Massachusetts Attorney General?

The U.S. Attorney’s Office cannot give legal advice to individuals. Contact the Massachusetts Consumer Protection Division at 617-727-8400 and the Better Business Bureau nearest to the address of the business for which you want to file a complaint.

How to file a complaint in Massachusetts?

You need to contact the appropriate court directly to make a filing. To make a filing with the United States District Court for the District of Massachusetts, contact the Court Clerk’s Office at 617-748-9152.

What to do if you are threatened in a federal case?

If you are a victim or witness in a federal case and you are threatened or harassed because of your cooperation in the case, please report the threats/harassment to the appropriate law enforcement authority. If you are in immediate danger, call 911 for assistance.

How to contact a victim witness in Massachusetts?

If you are the victim of a federal crime in Massachusetts contact the U.S. Attorney’s Office at 617-748-3100. Dial 0 for the operator and ask to speak to a Victim Witness Specialist.

What court system is Massachusetts in?

It is important to make your filing with the correct court. The United States District Court is for Federal lawsuits only. The state of Massachusetts has its own court system that includes Municipal, District, Superior, Probate and Family, and Housing Courts.

Where is the Freedom of Information Act handled?

All requests under the Freedom of Information Act (FOIA) for this office are handled through the Executive Office of the United States Attorney (EOUSA) in Washington, DC. All correspondence concerning Freedom of Information/Privacy Act requests must be directed to the Washington office first.

Does the US Attorney represent you in a lawsuit?

The United States Attorney (USA) and Assistant U.S. Attorneys (AUSA) do not represent individuals in matters or lawsuits that you may bring against another person, company or government agency.

What is the tort claim in Massachusetts?

The Massachusetts Tort Claims Act governs claims brought against the government for the negligence of its "public employees.". Section 2 of the MTCA states that "public employees shall be liable for injury or loss of property or personal death" caused by negligence, wrongful acts, or omissions. However, the Act also limits government liability in ...

How long does it take to file a claim against a public employer?

This claim must be presented within two years of the date of injury, and the injured person must wait for the claim to be accepted or rejected before filing with ...

What is the cap on damages in Massachusetts?

However, the Act also limits government liability in certain ways, including a $100,000 cap on damages per plaintiff in most cases (more on this below). By allowing the state government to face liability for negligent acts, the Massachusetts Tort Claims Act limits the traditional rule of "sovereign immunity.".

How long does it take to pay a child abuse claim?

Once the claim is presented to the public employer, the employer has six months to pay it, settle it, or reject it.

Can an attorney text you?

Attorneys have the option, but are not required, to send text messages to you. You will receive up to 2 messages per week from Martindale-Nolo. Frequency from attorney may vary. Message and data rates may apply. Your number will be held in accordance with our Privacy Policy.

Can the sovereign be sued?

This rule, which was used in England and the United States for hundreds of years, held that the "sovereign" (here, the government) could not be sued for its acts or decisions, even if harm came to individuals as a result.