what does it mean when the workers comp adjuster hires an attorney

by Ezekiel Abbott 8 min read

A workers’ compensation attorney’s job is to help employees settle their workers’ compensation cases if an insurance adjuster fails to resolve their case. Unlike your employer, who may only feel concerned for his or her own welfare, a trustworthy workers’ compensation lawyer’s job is to help protect your best interests.

To give yourself the best chance of winning your case, hire a workers' comp lawyer. A lawyer can help develop medical evidence to prove your claim, negotiate a settlement, and represent you at your workers' comp hearing.

Full Answer

How should a workers comp adjuster handle a claim?

Employers and workers' comp insurers routinely reject bona fide workers' comp claims, confident that many workers will fail to appeal. Unfortunately, they're usually correct. Hiring a workers' comp attorney costs nothing up front (more on that later), and it gives you the best chance to receive a fair settlement or award for your injuries.

Do I need a lawyer for a workers'comp claim?

This is where hiring a workers comp attorney is helpful. Usually extreme settlement demands are the result of not understanding how workers comp works or the limitations on what monetary damages are available under workers comp. For example, asking for money for pain and suffering even though that is not allowed under the Workers Compensation Act. A lawyer can …

Should I hire a workers'compensation attorney after an injury?

A workers’ compensation claims adjuster, also known as a case manager or claims manager, is someone who helps facilitate and coordinate an injured employee’s workers’ comp claim. The adjuster will often set up your appointments and periodically check in on your recovery process. These contacts are often through informal phone calls or emails, but they may send you formal …

What happens if the Adjuster does not contact the injured employee?

Feb 01, 2019 · Most workers’ comp attorneys work on a contingency fee basis set by the state of North Carolina. 2 The standard fee is 25%, and it usually comes out of any payments your attorney helps you collect from the insurance company. This 25% set rate affords you the peace of mind of not having to worry about a particular lawyer or law firm being “too expensive.”

When You Can Probably Represent Yourself

As a general rule, you may be able to get by without an attorney if all of the following statements are true: 1. You suffered a minor workplace inj...

What Your Attorney Will Do For You

In addition to making sure you file all the necessary forms and meet the deadlines, an experienced attorney will know how to gather the evidence ne...

Tilting The Scales in Your Favor

The workers' compensation system may have been intended to provide prompt and fair compensation to injured workers. But now, it seems to work mostl...

What do workers comp adjusters do?

Like any other profession, workers comp claim adjusters have certain techniques they use to help them investigate, defend, negotiate, and settle claims. Most of these techniques are allowed, but can still hurt your case if you don’t know what to watch out for.

What is a claims adjuster?

Claims adjusters have a role in almost every type of personal injury claim, from car accident claims involving negligence and tort law, to workers comp. They even have a role in long term disability claims.

How long does it take for an insurance adjuster to call you?

This adjuster will send you a letter or call you within 48 hours of your work injury and ask for more information about your work accident or occupational disease.

How many adjusters are there in a case?

It is common to have two or more adjusters assigned to your case at different times. No matter their official job title, remember one thing: This person’s job is to save the employer and insurance company money by finding ways to limit the amount of cash and medical benefits you receive.

What happens when an injured employee hires an attorney?

Claims adjusters know that when an injured employee hires an attorney there is a good chance that: 1) the insurance company will have to pay more money in benefits or a settlement and 2) the claim will take more effort to close.

What is the goal of talking to a claims adjuster?

One of your goals when talking with the claims adjuster is to find out what the adjuster considers important when deciding whether to accept a claim and offer an Award Agreement Form or to make a settlement offer.

Can you settle workers comp claims?

Taking an extreme initial settlement position may prevent you from resolving your workers comp claim . That is because many claims adjusters refuse to negotiate with an injured employee if they think the employee is being unrealistic.

What is a workers compensation adjuster?

The workers’ compensation claims adjuster is a claims specialist that works for your employer’s insurance company. One of their most important roles is to evaluate your claim and determine how much it is going to cost the insurance company. In most situations, they are under immense pressure to decrease the cost of your claim as much as possible.

What are the duties of an insurance adjuster?

The adjuster’s job duties often include: 1 Investigating the claim, including getting your recorded statement 2 Gathering information from the employer about what happened and why 3 Talking to witnesses and others who may have information about the accident 4 Determining whether your claim will be accepted or rejected 5 Coordinating appointments with your doctors 6 Approving medical care, treatment, surgeries, etc. 7 Deciding how much your case is worth and discuss settlement options

What is the job of an adjuster?

The adjuster’s job duties often include: Investigating the claim, including getting your recorded statement. Gathering information from the employer about what happened and why. Talking to witnesses and others who may have information about the accident. Determining whether your claim will be accepted or rejected.

Do you have to talk to an adjuster?

Although it may not feel like it, you actually do not have to talk to the claims adjuster at all if you are uncomfortable. Your attorney can do that type of work for you. Not speaking with the insurance company ensures that you do not accidentally say something you did not mean.

What do you need to fill out an accident report?

In addition to talking to the adjuster, the injured worker will often have to fill out an accident report with their employer. That report should include information about what happened and what parts of your body were injured. You will also be asked to sign an authorization or waiver that allows the insurance company to gather your medical records.

What is a recorded statement?

A recorded statement is just as it sounds—the insurance adjuster will ask you for permission to record, and then he or she will ask you a series of questions about the accident and your injuries. The statement is generally taken over the phone.

Do you have to give a recorded statement to an insurance adjuster?

Giving a recorded statement is not required, but most injured workers will provide it simply because the insurance company requests it. In some situations, the insurance adjuster can twist what you are saying so that the recording makes your incident or injury sound far less severe than it actually is.

Why do self insured employers get into trouble?

Self-insured employers often get into trouble for not being knowledgeable of the requirements of the Unfair Claims Practice Act in the state (s) where it is being self-administered for workers compensation claims. The failure to act in a totally ethical manner can lead to litigation by the party wronged and to fines and/or the suspension ...

Who is Rebecca Shafer?

Author Rebecca Shafer, JD, President of Amaxx Risk Solutions, Inc. is a national expert in the field of workers compensation. She is a writer, speaker, and publisher.

Why do insurance companies hire adjusters?

These adjusters often take advantage of inexperienced attorneys to cut payments and lower the value of workers’ claims.

What does an insurance adjuster do?

Insurance adjusters know the financial impact that an injury can have on you and your family. They try to take advantage of the situation by offering you a small payout, hoping that you’ll be desperate enough to take the money.

Do adjusters look for claims?

Adjusters always look out for claims cases where the injured party does not have an attorney. They believe that they will be able to save money for the company by offering a small settlement. Many workers, not knowing how much their case is really worth, accept this offer and lose a significant amount of money.

Do insurance adjusters want you off the payroll?

Insurance adjusters want you off the company payroll. They’ll do just about everything they can to slash your benefits and save the insurance company money. If you employer offers you light duty or other part time employment, you

Do insurance adjusters cut your benefits?

Insurance adjusters will do everything they can to cut your benefits and save money. They know what type of cases they can take advantage of, allowing them to deny you money that you are owed.

Who Do They Work For?

Although worker’s compensation adjusters do work directly for the insurance company, they are responsible for collaborating with healthcare experts. Health care experts and industry experts should constantly be updating systems to ensure that adjusters have the most accurate information available to assess their claims.

Can They Help You?

Insurance adjusters can help victims because, in addition to insurance companies using malicious tactics, health networks do too. One of the main reasons that insurance companies do employ their own worker’s compensation at gestures is to combat dishonest medical bills.

What is an adjuster's job?

They work for the employer’s insurance company. The adjuster’s job is to pay you the least amount of benefits and that is in the best interest of his or her employer. This is not to say that all employers or their insurance companies, are out to intentionally deceive people.

What is the best way to win a workers compensation case?

For the best possible outcome in your workers’ compensation case, you should hire an experienced attorney that has a proven record of success in various types of workplace injury claims.

What does it mean when a worker is embarrassed?

At the time of an accident or injury a worker may be embarrassed, dazed or disoriented. They may not be thinking as clearly as they normally would, even if they have no outward appearance of injuries.

How to keep track of doctor visits?

A good method to accomplish this is to purchase a separate calendar to keep track of your doctor’s visits and symptoms. It can be a wall or pocket calendar, or something as simple as a printout from your computer. Finally, make sure to keep copies of everything, including all costs associated with the injury.

Can an injured worker make a mistake?

This is the greatest mistake an injured worker can make. As stated above, it is extremely tempting to do things for one’s self, especially when living alone. However, it is the one time when you do venture down the driveway to get that heavy package out of the mailbox or carry in that bag of groceries when you are caught in the act by a zealous insurance adjuster who has sent out a private investigator for the sole purpose of discrediting the inju red worker.

How can a claim be diminished?

Another way your claim can be diminished or denied is by not following your doctor’s treatment plan or advice. If your doctor orders follow-up tests or physical therapy, it is extremely important that you follow up on everything, even if you are feeling better.

Do you have to give a recorded statement?

You do not have to give a recorded statement or sign a medical authorization. Much like a criminal case, anything you say can and will be used against you. My clients are often shocked when they find out they were never required to give a recorded statement. The adjuster may tell you they can’t proceed with your claim until you sign certain paperwork.

Watch Out For These 6 Adjuster Tricks

  • Just as with any other type of claims adjuster, the worker’s comp adjuster is not your friend. Be especially careful with one who acts friendly and sympathetic. Don’t be lulled into making mistakes that can reduce or terminate your benefits.
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Handling Communications with The Adjuster

  • Claims adjusters might try to find an excuse to reduce your workers’ compensation benefits by twisting your words around, using your comments out of context, or getting you to agree to statements that aren’t necessarily true. If you choose to speak with an adjuster, use caution, be polite, and think before you speak. Also, keep in mind that some things are best left unsaid.
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Maximizing Your Workers’ Compensation Payout

  • The best way to maximize your workers’ comp payoutis to be honest, consistent, and watch what you say and do. Employees who suffer mild injuries can submit a workers’ compensation claim and communicate with the adjuster independently. If you fully recovered and returned to work in a few days or weeks, you can receive fair benefits without the help of a law firm. Workers’ comp in…
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