The Attorney General: Represents all state government departments, agencies and commissions in legal matters. Provides legal opinions to the General Assembly, the Governor, or any other public official when requested.
I have a problem with a business. Where can I get help? You may wish to file a consumer complaint with the North Carolina Consumer Protection Division. You can file a complaint online or call 1-877-5-NO-SCAM for assistance.Mar 18, 2022
Contact UsToll-free within North Carolina: 1-877-5-NO-SCAM.From outside North Carolina: (919) 716-6000.En Espanol: (919) 716-0058.
10 Effective Ways to Complain About a Company OnlineGo to the company website. ... Contact the Better Business Bureau. ... Contact the Federal Trade Commission (FTC). ... Check out the Ripoff Report. ... Email [email protected]. ... Try Yelp. ... Post on Planet Feedback. ... Google your attorney general.More items...
Better Business Bureau fields complaints about fraudulent businesses or services.Address 5540 Munford Rd. Suite 130. Raleigh, NC 27604.Phone (919) 277-4222.Email [email protected] 8, 2022
File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.
Contact the OSH Complaint Desk by phone at 919-779-8560 or 1-800-NC-LABOR (1-800-625-2267) (in-state only).
Customer complaints are pieces of negative feedback about a company's product, service, or support experience. They often occur when customer expectations aren't met. Consumers may complain when they receive the wrong product size, wait on hold for hours, experience technical difficulties, and numerous other reasons.Feb 10, 2020
The company incurs real costs in handling these complaints: people costs, technology costs and communication costs; then there are customer recovery costs such as ex gratia payments, gifts, premium waivers and service re-performance. In addition, there are the indirect costs of management time, space and training.Mar 11, 2008
Customer ComplaintsLong Wait on Hold. ... Unavailable or Out of Stock Product. ... Repeating the Customer's Problem. ... Uninterested Service Rep. ... Poor Product or Service. ... No First Call Resolution. ... Lack of Follow Up. ... New Product or Feature Request.Aug 13, 2020
An ombudsman is a person who has been appointed to look into complaints about companies and organisations. Ombudsmen are independent, free and impartial – so they don't take sides. You should try and resolve your complaint with the organisation before you complain to an ombudsman.
Better Business Bureaus are most effective at resolving a complaint when it falls into one of the following categories:Misleading or false advertising.Deceptive sales practices.Failure to deliver goods or services.Failure to honor a warrantee or guarantee.Billing problems.Misuse of personal information.More items...