how to respond to complaint letter ny attorney general

by Malika Fritsch 10 min read

Most consumer complaints will require a response within (30) days, and licensing complaints allow twenty (20) days to respond. Start investigating the complaint as soon as reasonably possible and notify the Attorney General immediately if more time is needed to meet the response deadline. A responding party can usually directly reach out to the individual working the case, whether it’s a Deputy Attorney General or Case Analyst, at the contact information provided in the letter. Or, simply call the Attorney General’s Office at 317.915.5300 and request to be transferred to the correct individual, division, or unit. The Deputy Attorney General and Case Analyst are usually very reasonable in granting an extension for good cause.

Full Answer

How do I email the NYS Attorney General?

Contact Office by Mail: Office of the Attorney General. The Capitol. Albany, NY 12224-0341.Press Office Email: [email protected] Helpline: 1-800-771-7755.TDD/TTY Toll Free Line: 1-800-788-9898.Healthcare Hotline: 1-800-428-9071.Medicaid Fraud Control Unit: 212-417-5397.

How long does a defendant have to answer a complaint in New York?

The written response must be made within 20 days of personal service, or within 30 days of the time when service by any other means is complete. If the defendant fails to respond he or she is in default and plaintiff may be able to obtain a default judgment against the defendant.

How do I file a complaint with the NYS Attorney General?

We help members of the public identify other government organizations better able to address their concerns. If you cannot complete the form online or need additional assistance with where to direct your complaint, please call our OAG Help Line at (800) 771-7755.

How much does the New York attorney general make?

State executive salariesOffice and current officialSalaryAttorney General of New York Letitia JamesNew York Secretary of State Robert RodriguezNew York Public Service Commission James Alesi$127,000New York Commissioner of Agriculture Richard A. Ball$120,80011 more rows

How do you serve an answer in New York?

You can either answer the summons in writing or in person. If you answer in person, you must go to the courthouse clerk's office and tell the clerk about your defenses to the plaintiff's claims. The clerk will check off the boxes in a Consumer Credit Transaction Answer In Person form.

What happens if you don't respond to a complaint?

You Can Lose By Default: If the Plaintiff files this form, the Court can enter a judgment against you. The Plaintiff will win the case. Then, the Plaintiff can enforce the judgment against you. This can mean getting money from you by garnishing your paycheck or putting a lien on your house or car.

What is the most common complaint against lawyers?

Perhaps the most common kinds of complaints against lawyers involve delay or neglect. This doesn't mean that occasionally you've had to wait for a phone call to be returned. It means there has been a pattern of the lawyer's failing to respond or to take action over a period of months.

What does the US Attorney General investigate?

The Attorney General's responsibilities include safeguarding Californians from harm and promoting community safety, preserving California's spectacular natural resources, enforcing civil rights laws, and helping victims of identity theft, mortgage-related fraud, illegal business practices, and other consumer crimes.

Does filing a complaint with the FCC do anything?

Complaints may be shared among FCC bureaus and offices for further review and possible investigation. By filing a consumer complaint with the FCC, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends and track the issues that matter most.

Who does the NY Attorney General report to?

The attorney general advises the executive branch of state government and defends actions and proceedings on behalf of the state. The attorney general acts independently of the governor of New York.

Who is NY Attorney General now?

Letitia JamesLetitia James Letitia “Tish” James is the 67th Attorney General for the State of New York.

How much does an assistant attorney general make in New York?

How much does an Assistant Attorney General make in New York, NY? The average Assistant Attorney General salary in New York, NY is $102,190 as of August 29, 2022, but the salary range typically falls between $87,115 and $118,208.

How long do you have to serve a summons and complaint in New York?

A summons with notice or summons and complaint must be served within 120 days of filing with the County Clerk.

How long does the United States have to answer a complaint?

If you have been served with a summons and complaint, you have twenty-one (21) days to file an answer. The United States government, its agencies, and employees have sixty (60) days to file an answer. See Rule 12 of the Federal Rules of Civil Procedure.

How do you answer a complaint?

How to Respond to Customer ComplaintsListen to or read the customer's complaint.Take a moment to process the criticism.Determine what action you'll take to address the problem.Thank the customer for their feedback.Apologize and reiterate your understanding of the issue.More items...•

Does a complaint need to be verified in New York?

Generally, verified complaints are not necessary and apply only to specified situations. New York has waived governmental (sovereign) immunity and permits claims against the state. There is a no compulsory joinder of parties. Numbered paper is no longer required for New York pleadings.

2 attorney answers

How about your own attorney so that AG deals with it quickly and without an error caused by you miss peaking?

Fred T Isquith

If you already have a lawyer for a similar civil lawsuit from the same party, I highly recommend that you use the same lawyer. Otherwise you stand a fairly large risk of doing or saying something in responding to the AG investigation that will harm or undermine your defense in the civil lawsuit...

Why is the Attorney General responsible for law enforcement?

Law enforcement actions are taken by the Attorney General to protect the public good and to ensure a fair market place.

Can the Attorney General represent you in court?

Although the Attorney General’s Office will do its best to assist you, we are not authorized to represent individual consumers in court or provide legal or financial advice.

Does the Attorney General have jurisdiction over the law?

The Attorney General does not have jurisdiction over many areas of the law. For an extensive list of other agencies that may be able to assist you, please click here

Is it a misdemeanor to file a false complaint?

You should enclose copies of all relevant documents. Do not send us any original documents. Filing a false complaint is a Class A Misdemeanor. Please understand that in order to resolve your complaint we may send a copy of your letter to the person or firm you are complaining about.

How to write a response to a complaint letter?

You can start by inserting your date when writing a response letter . Then the recipient’s name and address. Don’t forget to give respect in the beginning of the paragraph to give ...

What should be the content of a response letter to a complaint?

In the content of the response letter to complaint letter, your position must be neutral, never blame someone who complains. Give opinions that are more neutral, impartial, and not too blame.

Why is it better to respond to every complaint?

And there will add to your own problems as the person assigned to respond to it. Because you will have too much to respond with almost the same complaint. So it’s better to respond to every complaint ...

Can you provide a contact number?

You can also provide a contact number that can be contacted when there is something else you want to ask about the problem.

Is a response to a complaint letter the same as a response to a letter?

Writing a response to complaint letter is almost the same as writing other letters, only different in content.

What is an answer in a complaint?

The Answer An answer, like a complaint, states a party's position regarding the case. (See attached example of an answer). First, the answer contains the caption of the case. The body of the answer consists of a series of numbered paragraphs.

What is a counterclaim in a complaint?

An answer to the complaint may also contain a counterclaim. A counterclaim seeks relief (for example, money damages) against the plaintiff. Counterclaims should be set forth in a separate section, following the portion of the answer described above. Counterclaims resemble the format of a complaint.

How to obtain a default judgment?

The first is by applying to the Judgment Clerk in the County Clerk's Office. This may only be done when the plaintiff's summons and complaint or summons with notice seek money damages only , and no other form of relief.

How long does it take to respond to a lawsuit?

The written response must be made within 20 days of personal service, or within 30 days of the time when service by any other means is complete .

Who must serve a copy of the answer?

A copy of the answer must be served upon the plaintiff's attorney or upon a pro se plaintiff, and upon all other parties. Unlike service of papers initiating a lawsuit, an answer may be served by mail by someone (not you) over the age of eighteen, who is not a party to the case. See CPLR 2103(a).

Can a defendant assert a claim against a fellow defendant?

A defendant may assert claims against a fellow defendant or several defendants. These are known as cross-claims and also follow the initial responses contained in the answer. Generally, if the complaint has been sworn to (verified), then the answer must be verified as well. See CPI-R 3020.

What to write in a complaint to the Attorney General?

Describe steps you have taken. If you have already complained to the company or reached out to other government agencies, you should make the Attorney General aware of this. It is important to indicate that the responsible party is aware of the situation. Also detail any other steps you plan to take in the future.

What does a letter from the Attorney General's Office mean?

Depending on your situation, the letter will let you know that the Attorney General's office is reviewing your complaint and working toward a resolution.

What is the purpose of a letter to the Attorney General?

The Attorney General is responsible for prosecuting violations of the law under their jurisdiction. Writing a letter to the Attorney General is a last recourse in most situations. The Attorney General is only likely to respond to questions that are of wide public significance. Large scale consumer fraud or protests over public policy are the most appropriate subjects for such a letter.

How to write a letter to a friend?

Start with an overview of the situation. Begin your letter with an introductory paragraph identifying yourself and stating your reasons for writing the letter. You will provide a brief introduction to the circumstances that prompted you to write your letter within this initial paragraph.

What are some examples of consumer complaints?

Some examples of circumstances that would justify writing a letter include billing issues, warranties, health care complaints, privacy violations, contracts, consumer complaints, and illegal wage practices. If you have gone through the initial process of contacting the organization responsible for the unfair practice and have not received satisfactory results, then the next step may be to write a letter to the Attorney General.

What should the address of the Attorney General of a State be?

For the Attorney General of a State address the envelop: The Honorable/ (Full name)/Attorney General of (Name of State)/ (Address). The salutation of the letter should read: Dear Attorney General (last name).

How to protest a federal law?

Register a protest. If you are upset with federal or state legal policy, you can send a letter of protest. When sending such a letter, you should make sure that you send it to the correct jurisdiction. For state issues, send the letter to the state Attorney General; for national issues send it to the US Attorney General.

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