how to check on a complaint filed with the texas attorney generals office

by Dr. Boyd Hodkiewicz DDS 9 min read

All complaints must be based on requests submitted to a governmental body under the Public Information Act. If you need assistance with the form, please call the Open Government Hotline at (512) 478-OPEN (6736) or toll-free at (877) OPEN TEX (673-6839).

Full Answer

How do you file complaint in Texas?

  • Complaint hotline: 1-800-458-9858 Option 5
  • Email: [email protected] (link sends email)
  • Fax: 833-709-5735
  • Mailing address: Health and Human Services Commission Complaint and Incident Intake Mail Code E-249 P.O. Box 149030 Austin, Texas 78714-9030

What is Texas general power of attorney?

The Texas General Power of Attorney Form is designed to give the Agent almost universal power over all of the Principal’s finances and other monetary responsibilities.. These agreements are rarely either Durable or Springing, as they are most often used by a Principal who wants assistance managing their finances, either because they are incapable or because they wish to share the load, so to spe

Can the Attorney General be disbarred?

There are a couple of points you may not be thinking of. First, although the title of the office is attorney general, there is no legal or constitutional requirement that the attorney general be a licensed attorney, or to even have any legal training. Thus, disbarment is not equivalent to removal from office.

Do you need an attorney to form a Texas LLC?

Your LLC will give you tax benefits and shields you from personal liability if anything happens to your company. It costs between $50-$500 on average to register your business. There is no legal requirement to hire an attorney to form an LLC.

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How do I file a complaint with the Texas Attorney General?

File a ComplaintConsumer Protection Complaints. Consumer Protection Hotline: (800) 621-0508. ... Sanctuary Complaints. Sanctuary Complaints Hotline: (844) 584-3006. ... Handgun License Holder Complaints. Handgun License Holder Complaints Hotline: (844) 584-3006. ... Charitable Trusts Complaints. File a Complaint.

How do I email the Attorney General of Texas?

Access. If you have a question, concern, or change regarding information in a consumer complaint form that was submitted online, please contact us at [email protected].

How do I file a complaint against a property manager in Texas?

You can submit a complaint online, or you can call their office at (512) 463-2642 or toll-free (Texas only) at (888) 452-4778.

How do I file a complaint against a contractor in Texas?

Anyone requiring assistance with filing a complaint online may contact a TDLR customer service representative by phone at 1-800-803-9202. Please download and complete a complaint form when submitting by mail. Once a complaint is received, we will evaluate it to determine if the complaint is within our jurisdiction.

How do I contact the Texas Attorney General Office?

Attorney General, Office of the(512) 463-2100.Crime Victims: (800) 983-9933.Consumer Protection: (800) 621-0508.Toll Free: (800) 252-8011.Child Support Enforcement: (800) 252-8014.Open Government Hotline: (877) 673-6839.Press Office: (512) 463-2050.(512) 475-2994.More items...

What percentage of income is child support in Texas?

Texas child support laws provide the following Guideline calculations: one child= 20% of Net Monthly Income (discussed further below); two children = 25% of Net Monthly Income; three children = 30% of Net Monthly Income; four children = 35% of Net Monthly Income; five children = 40% of Net Monthly Income; and six ...

What do you do when a property manager doesn't respond?

File a complaint with the Better Business Bureau who will then contact the property manager for a BBB ratings review. Sue a property manager who isn't responsive by having an attorney experienced in local real estate and tenant laws file a lawsuit on your behalf.

What is considered landlord harassment in Texas?

What is landlord harassment? Landlord harassment is when a landlord or property manager willingly creates a situation where a tenant feels uncomfortable, so uncomfortable that they wish to move or terminate a lease agreement.

How long does a landlord have to fix a problem Texas?

seven daysYour landlord should make a diligent effort to repair the problem within a reasonable time after receipt of the notice. The law presumes seven days to be a reasonable time, but the landlord can rebut this presumption.

Who should you first contact with a consumer complaint?

If you have problems with an item or service you purchased, you have the right to complain. Start your complaint with the seller or manufacturer. If they don't help, seek help from your local government or a consumer organization.

Can a contractor be criminally charged in Texas?

In some cases, a civil breach of contract may escalate into criminal theft if the state can prove a defendant acted with fraudulent intent. Under Section 31.03 of the Texas Penal Code, theft occurs when one person “unlawfully appropriates property” from another.

How long do you have to sue a contractor in Texas?

four yearsBear in mind that you have four years to file your claim. This is the state's statute of limitation for contract breach lawsuits. Exceptions may apply if you failed to reasonably discover the detect right away.

What does the US attorney general investigate?

The Attorney General's responsibilities include safeguarding Californians from harm and promoting community safety, preserving California's spectacular natural resources, enforcing civil rights laws, and helping victims of identity theft, mortgage-related fraud, illegal business practices, and other consumer crimes.

Who is the current Attorney General of Texas?

Ken Paxton (Republican Party)Texas / Attorney generalKen Paxton is the 51st Attorney General of Texas. He was elected on November 4, 2014, and sworn into office on January 5, 2015. He was re-elected to a second term in 2018. As the state's top law enforcement officer, Attorney General Paxton leads more than 4,000 employees in 38 divisions and 117 offices around Texas.

Who do I contact about child support in Texas?

1-800-252-8014Contact the Child Support Division at 1-800-252-8014.

Why would I get a letter from the Office of the Attorney General?

A target letter is commonly used in white collar cases and it is a way for the federal government to notify you that you are a target of a criminal investigation. A target is defined by the United States Attorney's Office as someone against whom there is substantial evidence.

What is the Attorney General's job in Texas?

The Attorney General is responsible for ensuring that Texas government is open and accessible to all citizens. Part of this responsibility includes interpreting and enforcing the Public Information Act (PIA).

What Happens After A Complaint is Filed and How Must a Governmental Body Respond?

If the governmental body receives questions related to a cost complaint, then the PIA requires a governmental body to respond within ten business days.

How Are Complaints Resolved?

After receiving a governmental body’s response, the ORD will make a determination as to the appropriate charges .

When is an informal complaint filed?

An informal complaint may be filed when a requestor believes a governmental body has not properly responded to a request for information or complied with an ORD ruling.

What is a written complaint?

Written complaint setting forth the reasons the person believes the charges are excessive. A copy of the original request for information. A copy of any correspondence from the governmental body stating the proposed charges. Informal Complaint.

How long does it take for a government to respond to a complaint?

If the governmental body receives correspondence related to a complaint, then the governmental body should respond within ten business days. The governmental body should explain how it has complied with the Act. A form may be provided to assist the governmental body’s response.

What is the phone number for the Open Government?

If you have questions about complaints, you may call the Open Government Hotline toll free at (877) 673-6839 (877-OPENTEX).

What happens if a complaint is not received by TDLR?

If the information you provide in your complaint does not contain enough information for TDLR to determine that a violation may have occurred, TDLR will first seek additional information from you (if you did not file anonymously). If TDLR does not receive enough information following that request, your complaint may not be opened for investigation.

How does an investigator interview a complainant?

As a standard practice, the investigator will interview the complainant, the respondent, and any pertinent witnesses, by telephone or in person. The investigator will also gather copies of any documents relevant to the case. If necessary, the investigator may conduct an on-site investigation of the respondent's place of business or the location where the alleged violation occurred. After the investigation is complete, the investigator submits a detailed report of the facts to a prosecuting attorney. The attorney then proceeds as described below to determine the appropriate resolution of the case.

What are intake and investigation procedures?

The intake and investigation procedures described above are the standard procedures that are applied to complaints from consumers and the public, i .e. any person from outside the agency. The Enforcement Division also receives a large volume of complaints from TDLR staff, known as "Department complaints." Some Department complaints are processed according to the standard procedures described above. However, for some categories of Department complaints specialized and abbreviated procedures have been created. These specialized procedures vary from one statute to another, but generally they are designed to eliminate unnecessary steps and bring the complaint to resolution more quickly.

What is an opening letter for TDLR?

An opening letter is also sent to the person against whom the complaint was filed, known as the "respondent," if he is licensed by the agency. For certain types of complaints, opening letters are not issued because of the type of investigation to be conducted. The case is given a complaint number for identification purposes and is assigned to an investigator for further action.

When can a respondent file a motion for rehearing in Texas?

If the respondent believes that either an Order of the Executive Director or Order of the Commission has error (s), the respondent may file a Motion for Rehearing pursuant to Section 2001.144, Texas Government Code no later than the 25th day after the Order is signed. A Motion for Rehearing is a prerequisite to any further appeals of the Order.

Who is the witness to the violations found during the inspection?

In other words, the inspector is the witness to the violations found during the inspection, so he is in the best position to create a report of his findings. If the prosecutor needs more information after reviewing the inspector' s report, she will seek that information directly from the inspector.

What does the prosecutor do in a case?

Resolution. In all cases, the prosecutor decides how the case will be resolved. If the prosecutor determines that formal enforcement action is not warranted, due to insufficient evidence or other reasons, she will close the case informally by issuing a closing letter.

How long does it take to file a complaint with the Attorney General?

If a governmental body fails to respond to your request for information or request an attorney general ruling within ten business days , you may file a written complaint with the Open Records Division of the Office of the Attorney General.

What is the Attorney General's job in Texas?

The Attorney General is responsible for ensuring that Texas government is open and accessible to all citizens. Part of this responsibility includes interpreting and enforcing Texas’ open government laws, the Public Information Act and the Open Meetings Act.

How long does it take to get public information?

Upon receipt of a public information request, a governmental body generally is required within ten business days to either provide access to the requested information or request an attorney general ruling on whether the information can be withheld.

Who has jurisdiction over open meetings?

District courts have jurisdiction over criminal violations of the Act as misdemeanors involving official misconduct. Thus, Open Meetings Act complaints should be presented to the county attorney or criminal district attorney. The Office of the Attorney General has no independent enforcement authority under the Act.

Does the Attorney General have an enforcement authority?

The Office of the Attorney General has no independent enforcement authority under the Act. For more information on the Open Meetings Act, please see our Open Meetings Handbook.

Can a complaint be filed against a government agency?

Additionally, complaints may be filed against governmental bodies if requestors believe they are being overcharged for a copy or inspection of public information. The attorney general promulgates cost rules regarding the charges and methods of calculations. These rules are mandatory for all governmental bodies, except to the extent that other laws establish charges for specific kinds of information.

Your Information

By providing your email address, you agree to receive email communications from the Pennsylvania Office of Attorney General.

Complaint Information

Please explain your complaint: Try to be brief, but be sure to tell WHAT happened, WHEN it happened and WHERE it happened. Be specific about any oral statements the business made to you, ESPECIALLY those that influenced you to deal with the company, including how you heard about the company. Describe events in the order in which they happened.

Why is it important to fill out a complaint form?

By filling out this form, you give us the opportunity to assist you directly and help us identify patterns of misconduct that may affect hundreds or thousands of consumers. File a complaint.

What is the name of the agency that handles complaints about businesses?

Are you having a problem with a business? File a complaint with the Attorney General's Office (AGO).

What time does the Consumer Hotline open?

However, our Consumer Hotline is staffed from 10:00 a.m. to 4:00 p.m., Monday through Friday, to answer your questions, provide information, and give you instructions on how to file a written complaint.

How to contact Consumer Hotline?

If you just need information or would like to better understand a consumer issue, you should review the information on our website or call our Consumer Hotline at (617) 727-8400. If you are looking for complaint information about a particular business, you should review the Consumer Complaint Information online.

Who can help with consumer issues?

The Attorney General's Office can help with most consumer issues. The most common consumer issues include:

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Consumer Complaints

  • When the Enforcement Division receives a complaint from a consumer or other member of the public, the complaint is assigned to the intake section for review. An intake legal assistant performs research and analysis to determine (1) if TDLR has legal jurisdiction, and (2) whether there is reason to believe a violation may have occurred. In the cours...
See more on tdlr.texas.gov

Department Complaints

  • The intake and investigation procedures described above are the standard procedures that are applied to complaints from consumers and the public, i.e. any person from outside the agency. The Enforcement Division also receives a large volume of complaints from TDLR staff, known as "Department complaints." Some Department complaints are processed according to the standar…
See more on tdlr.texas.gov

Resolution

  • In all cases, the prosecutor decides how the case will be resolved. If the prosecutor determines that formal enforcement action is not warranted, due to insufficient evidence or other reasons, she will close the case informally by issuing a closing letter. She may also issue a warning letter to the respondent, recommending that he come into compliance with the applicable law. To pro…
See more on tdlr.texas.gov

Agreed Orders

  • When an NOAV is sent, it may contain a settlement offer. If an agreement is reached, an Agreed Order is issued by the Executive Director of TDLR. The Agreed Order will typically require the respondent to do certain things, such as paying an administrative penalty to the agency, paying restitution or making repairs for the consumer, completing additional education, or providing req…
See more on tdlr.texas.gov

Default Orders

  • If a settlement is not reached and the respondent does not make a timely request for a hearing after receiving the NOAV, a Default Order granting penalties or sanctions may be entered against the respondent without first conducting a hearing. Default Orders are issued by the Executive Director of TDLR.
See more on tdlr.texas.gov

Hearing

  • If the respondent requests a hearing in writing within 20 days after receiving the NOAV, the hearing is scheduled before the State Office of Administrative Hearings (SOAH). Parties are advised of the hearing date and time. The case is heard by a SOAH administrative law judge, who submits a Proposal for Decision (PFD) to all parties. The PFD contains the judge's proposed find…
See more on tdlr.texas.gov

Commission Meeting

  • All parties are notified of the date of the Commission meeting, at which time the Commission will consider adopting the decision recommended by the SOAH judge in the PFD. At the Commission meeting, the respondent and the Department's attorney are given an opportunity to make arguments to the Commission regarding the PFD. After the Commission makes a final decision i…
See more on tdlr.texas.gov

Rehearing and Judicial Review

  • If the respondent believes that either an Order of the Executive Director or Order of the Commission has error(s), the respondent may file a Motion for Rehearing pursuant to Section 2001.144, Texas Government Code no later than the 25th day after the Order is signed. A Motion for Rehearing is a prerequisite to any further appeals of the Order. The respondent or any party …
See more on tdlr.texas.gov