93a letter when attorney involved

by Mrs. Abbigail Dietrich 7 min read

The good news about 93A is that you can potentially recover your attorney fees if you have a claim. What Do I Get If I Win? If you win your case, you can recover the full amount of damages, plus up to two or three times that amount if the business’s violation was “willful”.

Full Answer

Is a Chapter 93A letter from a lawyer valid?

1. Do Not Assume the Claim is Valid. Just because a Chapter 93A letter is sent by a consumer, even when represented by an attorney, it does not mean that the claim behind it is valid. In fact, a great many claims are just "hunting" for a settlement, when the company has done absolutely nothing wrong and owes nothing.

When to write a 93A demand letter in Massachusetts?

Apr 10, 2012 · Under the Massachusetts G.L. c. 93A, a consumer can bring a claim alleging that a business defendant has engaged in unfair or deceptive acts or practices, and that the consumer has been damaged as a result. The consumer may be entitled to damages and can also recover his or her reasonable attorneys fees.

What is the business litigation process in Chapter 93A?

Jan 20, 2017 · Receipt of a Massachusetts General Laws ch. 93A demand letter by any business creates a serious legal issue. It is a pre-text for costly Massachusetts State Court litigation and sets a path for litigants to use the law to impose severe financial penalties on businesses that are ultimately found to have violated the statute.

What to do if you receive a 93A letter?

Opportunity to limit exposure against mandatory multiple damages (if violation willful or knowing) and attorney [s fees. 93A Demand Response Letter. 93A Response Letter. •Recipient has an affirmative obligation to investigate to determine whether it should tender a reasonable settlement in response, •Failure to investigate or respond may evidence bad faith and result in …

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What is a 93 A letter?

A Demand Letter for Chapter 93A is an official letter sent prior to filing a lawsuit against someone else, which describes the wrongful acts of the other party along with the “demands” requiring a response within thirty (30) days.

What is a 93A action?

93A, is a powerful legal tool that allows the Attorney General and consumers to take action against unfair or deceptive conduct in the marketplace. The Consumer Protection Act allows lawsuits against unfair or deceptive acts or practices taken against consumers.

What happens if someone ignores a demand letter?

The fact that you ignored the demand letter will be used against you in court. The demand letter will likely end up as an exhibit to the court and jury in any subsequent litigation, and your response to the demand will be judged accordingly.Mar 24, 2019

Can you ignore demand letter?

Ignoring a demand letter — particularly if you don't read it at all — usually gives the obligee no other choice but to initiate a formal legal action against you or your business, perhaps even sooner than they otherwise would have.

What is Chapter 93A in Massachusetts?

Massachusetts has a statute that specifically enables the Attorney General and consumers to take legal action against unfair or deceptive conduct in the marketplace, called Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A.

What is the purpose of the demand letter requirement in mass GLC 93A 9?

The demand letter must identify the claimant, describe the alleged unfair or deceptive acts and injury suffered, and give a company 30 days to provide a written response and tender a reasonable settlement, if appropriate.Nov 6, 2017

Can an attorney ignore a letter?

It is never advisable to ignore a letter from a solicitor as ignoring correspondence can result in unnecessary proceedings being issued or an Order being made by the Court. ... Even if Court proceedings are issued, parties are still able to reach an agreement.

Do demand letters from lawyers work?

Sending a letter of demand will save you money and time in the long term. While it costs more to make your lawyers write a letter of demand to handle a mediation, you can save more if it is good than if you went to court. Generally, litigation is time-intensive and costly.Feb 19, 2021

What does it mean when a lawyer sends a demand letter?

A demand letter is a document sent by one party to another in order to resolve a dispute. ... Most demand letters are written by lawyers. Demand letters outline the damages, the demand for restitution, a deadline, as well as any consequences if the conditions are not met.

Is a demand letter a lawsuit?

Demand letters are often the precursor to filing a lawsuit. ... Commonly used by businesses, demand letters are often sent to demand money owed or restitution, but they can also be used to demand specific actions.

How do you respond to an attorney demand letter?

How To Respond To A Demand LetterRemove any personal emotions from the matter.Consult with an attorney about drafting a formal response if the matter is complex.Write the letter on company letterhead and respond in a professional matter.Lay out all the facts of the claim to argue your case.More items...•Mar 13, 2019

How do you respond to a demand notice?

Step-by-Step Guide to Respond to a Demand NoticeStep 1 : Login to your e-filing account on www.incometaxindiaefiling.gov.in with user ID and password.Step 2: Click on 'E-file' and go to 'Respond to Outstanding Tax Demand'.Step 3: Click on 'Submit' for the relevant assessment year. ... Option 1 – Demand is correct.More items...•Jan 13, 2022

What is a Chapter 93A demand letter?

Under the Massachusetts consumer protection statute, consumers who feel they were wronged through an unfair or deceptive trade practice have to follow certain requirements, including filing a Chapter 93A demand letter.

What to do when receiving a demand letter in Massachusetts?

Every document can be important, and you should provide this information to your Massachusetts business litigation attorney as soon as possible. The more information your attorney has the better he can represent your interests.

What happens if a business turns down a settlement offer?

This is important, because if the plaintiff turns down the offer, and the court later determines the offer was reasonable, the plaintiff's damages may be limited to the original settlement offer.

How long does it take to respond to a demand letter?

A demand letter must meet certain specifications, which are outlined in detail here. Businesses are required to respond to this letter within 30 days of receipt.

Is a Chapter 93A letter valid?

Just because a Chapter 93A letter is sent by a consumer, even when represented by an attorney, it does not mean that the claim behind it is valid. In fact, a great many claims are just "hunting" for a settlement, when the company has done absolutely nothing wrong and owes nothing.

What is a 93A letter?

It is a pre-text for costly Massachusetts State Court litigation and sets a path for litigants to use the law to impose severe financial penalties on businesses that are ultimately found to have violated the statute. This Blog Article will examine the severity of the statute and why it is a prudent business decision to take 93A demand letters very seriously.

Is a 93A demand letter required?

In other words, another business is not required to notify your business of any claims , and failure to serve a demand letter prior to commencing litigation is not grounds for case dismissal.

Do not delay a 93A letter?

Do Not Delay – The clock has begun to tick towards the deadline for responses to the 93A demand letter from either the date the letter was sent or delivered to your business. Despite whether the letter was delivered certified or not; the correct business address was not used; or if you did not receive the letter for one week after it was sent, you must not delay your response. Failure to respond and/or offer a settlement upon service of a demand letter within thirty (30) days will expose your business to the financial penalties under the statute, and can serve as evidence that you have not reasonably responded to a bona fide dispute with your customers or business partners/vendors. Yes, the claimant will be required to litigate their claim, and damages are not automatic, however, a failure to respond increases the stakes in litigation for your business.

What is the law in Massachusetts for a business to business complaint?

When a business is the plaintiff and decides to sue another business for violations of the Massachusetts Consumer Protection Laws, Section 11 of Chapter 93A applies, and the rules are a little different. For business-to-business complaints, no demand letter is required.

How to file a complaint in Massachusetts?

The first step in filing a complaint under the Massachusetts Consumer Protection Law is to file a "demand letter" that complies with the specific rules set forth by the State Legislature. The purpose of the letter is to put the business defendant on notice of the possible lawsuit and to encourage out-of-court settlement when possible.

When a consumer or a business believes that another business has violated the Massachusetts Consumer Protection Law by engaging in

When a consumer or a business believes that another business has violated the Massachusetts Consumer Protection Law by engaging is some unfair or deceptive practice , there is a specific legal process that must be followed in order to properly file a lawsuit. This legal process starts with the Chapter 93A demand letter and may lead to the filing of a complaint.

What happens if a plaintiff does not file a demand letter?

If the plaintiff does not file a demand letter or files a letter that does not meet the specific requirements of Chapter 93A the case could be dismissed.

What is 93A law?

Massachusetts has an incredibly consumer-friendly law called 93A (which is just the chapter number of the law itself) that protects individuals and businesses from “unfair and deceptive” behavior in the marketplace.

What is Section 11?

Though the law is a consumer protection law, Section 11 allows one business to recover from another business for unfair and deceptive practices in the context of some trade being conducted. The standard of what is unfair and deceptive is much higher to prove for businesses than consumers.

What is the Massachusetts Consumer Protection Law?

Massachusetts has a statute that specifically enables the Attorney General and consumers to take legal action against unfair or deceptive conduct in the marketplace , called Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A.

What is Chapter 93A?

Many consumers are unaware of the rights they are entitled to under the Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A. Likewise, many merchants may not fully understand their responsibilities under this law. The law does not define any specific business actions that violate the law;

What is refund policy?

A business charges a consumer higher rates than the marked, published or advertised price. The refund/return policy is not clearly posted where it can be readily noticed and understood. A business fails to tell you relevant information regarding your product or service or misleads you in any way.

What happens if you can't resolve a complaint in Massachusetts?

If you are unable to resolve a complaint with a merchant informally, then you may decide to take legal action. Unfair or deceptive practices by a business can be a violation of the Massachusetts Consumer Protection Act. State law requires you to send the business a letter 30 days before filing a claim in court.

How long does a business have to respond to a 30 day letter?

Written offer of settlement. Once you mail your 30 Day Demand Letter, the business has thirty days to respond in writing.You then must decide to either reject or accept a offer, if any. If you reject an offer which the Court later finds to be reasonable, then the Court may limit the amount of money you can collect.

Wednesday, October 12, 2011

Jack S. Carey, 635 19th Ave. N.E., Saint Petersburg, disbarred, following a Sept. 14 court order. (Admitted to practice: 1951) (Case No. SC10-1399) Carey violated Florida Bar rules regarding conflict of interest. Carey represented a client for many years and oversaw her will through several amendments.

FLORIDA BAR DISBARRED OR DISCIPLINES THESE ATTORNEYS

Jack S. Carey, 635 19th Ave. N.E., Saint Petersburg, disbarred, following a Sept. 14 court order. (Admitted to practice: 1951) (Case No. SC10-1399) Carey violated Florida Bar rules regarding conflict of interest. Carey represented a client for many years and oversaw her will through several amendments.

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Step 1 – Gather Evidence

  • The first (1st) thing the consumer must do is gather all evidence of the deceit by providing receipts or proofs of payment by the consumer. If there were any damages caused, payment receipts that were used to rectify the situation must also be included. In addition, if there are any pictures or photos of the product or service that was provided and how it did not work as intend…
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Step 2 – Write The 30-Day Demand Letter

  • The Commonwealth of Massachusetts provides this sample, although this template (Adobe PDF, MS Word, ODT) can be used more appropriately when writing the demand letter. In accordance with the requirements of Massachusetts, the demand letter must consist of include: 1. Full Name and Address of the Consumer; 2. Full Description of the Unfair or Deceptive Practice; 3. Clear Ex…
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Step 3 – Send The Demand Letter

  • When sending the demand letter, it’s not required under law but is highly recommended to send via Certified Mail with return receipt. This will identify that the demand letter was successfully received by the Defendant and record their signature and date. The 30-day period starts when the defendant has received the notice (on the date located on the return receipt).
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Step 4 – Legal Action

  • If there is no response in the 30-day period, the consumer has four (4) options: 1. Small Claims Courts– If the amount being demanded is less than $7,000 the consumer can take their matter to Small Claims Court. This will require minimal fees and often the case is simple enough where the consumer can represent themselves. 2. Housing Courts– If the matter was related to a housing i…
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Chapter 93A Demand Letter by Consumers

  • The first step in filing a complaint under the Massachusetts Consumer Protection Lawis to file a "demand letter" that complies with the specific rules set forth by the State Legislature. The purpose of the letter is to put the business defendant on notice of the possible lawsuit and to encourage out-of-court settlement when possible. The demand letteris required to: 1. Be sent to …
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Business-to-Business Complaints

  • When a business is the plaintiff and decides to sue another business for violations of the Massachusetts Consumer Protection Laws, Section 11 of Chapter 93A applies, and the rules are a little different. For business-to-business complaints, no demand letter is required. Like with consumers, the offer of a settlement is permitted by the section, and if the offer is later deemed …
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Failure to Comply with Demand Letter Requirements

  • When a demand letter is required, it is important to comply with all of the requirements. If the plaintiff does not file a demand letter or files a letter that does not meet the specific requirements of Chapter 93A the case could be dismissed. Dismissal of the case could be temporary or permanent depending on the particular situation, so it is important to have an experienced attorn…
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Consult A Massachusetts Business Litigation Attorney

  • The Katz Law Group can help you fight to protect your business interests against another business owner's underhanded techniques. Contact us today for a consultation. Our lawyers have nearly 40 years of experience representing businesses in Massachusetts, including in Worcester, Marlborough, and Framingham.
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