Collection of Medical Records: A Primer for Attorneys By Julie Davis Obtaining and reviewing medical records is an essential part of the discovery process when a claim involves physical injury. In pharmaceutical mass torts, for example, medical records are particularly important for documenting prescription history against alleged consumption.
When a patient’s attorney requests copies of the patient’s medical records, the request most likely is being made “on behalf and at the direction of” the patient. A practice should confirm this assumption and make sure the request meets the listed requirements before releasing the medical record.
There are several advantages to having all medical records relating to a personal injury case: it allows both sides to assess the physical injuries and the viability of a particular case
Patients, their families, or attorneys may request medical records for any number of reasons. Often, those reasons include legal proceedings against other persons, entities, or even against the physician from whom they make the records request.
Each state has specific standards for acquiring medical records for a legal purpose. When drafting a medical records subpoena, you must be aware of state laws and the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) requirements.
Proper documentation, both in patients' medical records and in claims, is important for three main reasons: to protect the programs, to protect your patients, and to protect you the provider.
In addition to providing records that manage and document the patient's care, medical records are used in reimbursement, research, and legal issues. Because the medical record is a legal document, many rules and regulations apply, including regulations on documentation, record retention, privacy acts, and disclosure.
Healthcare organizations maintain medical records for several key purposes:Patient Care. Patient records provide the documented basis for planning patient care and treatment.Communication. ... Legal documentation. ... Billing and reimbursement. ... Research and quality management.
HIPAA gives patients the right to get copies of all of their medical records. Patients also have the right to view—usually at the medical provider's offices—their original medical records. HIPAA does allow health care providers to withhold certain types of medical records, including: psychotherapy notes.
The U.S. does not have a federal law that states who owns medical records, although it is clear under the Health Insurance Portability and Accountability Act (HIPAA) that patients own their information within medical records with a few exceptions.
It includes informationally typically found in paper charts as well as vital signs, diagnoses, medical history, immunization dates, progress notes, lab data, imaging reports and allergies. Other information such as demographics and insurance information may also be contained within these records.
They provide documentation of a patient's continuing health care from birth to death. They provide a foundation for managing a patient's health care. They serve as legal documentation in lawsuits. They provide clinical data for education, research, statistical tracking, and assessing the quality of health care.
The following is a list of items you should not include in the medical entry:Financial or health insurance information,Subjective opinions,Speculations,Blame of others or self-doubt,Legal information such as narratives provided to your professional liability carrier or correspondence with your defense attorney,More items...•
Patients have a right to get copies of their medical records except where this is likely to cause serious harm to their physical or mental health. Before giving copies of the records to the patient, you must remove information relating to other people, unless those people have given consent to the disclosure.
There are three types of medical records commonly used by patients and doctors: Personal health record (PHR) Electronic medical record (EMR) Electronic health record (EHR)
The studies revealed that patients' access to medical records can be beneficial for both patients and doctors, since it enhances communication between them whilst helping patients to better understand their health condition. The drawbacks (for instance causing confusion and anxiety to patients) seem to be minimal.
Let's take a look at your rights.The Right to Be Treated with Respect.The Right to Obtain Your Medical Records.The Right to Privacy of Your Medical Records.The Right to Make a Treatment Choice.The Right to Informed Consent.The Right to Refuse Treatment.The Right to Make Decisions About End-of-Life Care.
2. Trouble Locating Pertinent Data.
This has certainly been a step in the right direction, helping consolidate information and secure sensitive data — certain issues do spring up, especially for attorneys. Now, it’s nowhere near the chaos that existed with paper records.
It’s not uncommon for various EHS vendors or providers to use distinct software, programs, and medical record portals. Furthermore, the same provider may use multiple programs for their patients. This can be a major cause of concern, as legal staff must continuously learn or re-learn various systems.
While paper filing was its own bag of tricks to learn, EHR systems also have a slight learning curve. Sifting through large records or ongoing treatment information is time-consuming and incredibly detail-oriented. In order to avoid errors or oversight, an experienced eye is often necessary.
Even though HIPAA allows providers 30 days to process and respond to each request, records are rarely received in that time frame. Unless the records are requested on an “urgent” or “rush” basis, or a subpoena is involved, it can take several months to receive records. Typically, the HIM department (especially at a large medical center) will need extensive prodding to process the request and eventually send the records. One reason for the delay is that older records are often at an outside storage facility. Older records may also have been destroyed based on facility policy. Other facilities may claim a delay is based on a “backlog” of requests. Once retrieved, records may be mailed to you, sent by fax (typically only if under 100 pages), or placed on a secure website for download.
Medical record request letter. This letter outlines the formal request for records. It must include the plaintiff’s name, social security number, and date of birth. You may request “any and all” records or indicate a specific timeframe or type of record.
This would allow you to obtain the information you need in order to file a personal injury claim for medical negligence or other types of medical malpractice cases resulting from your medical care .
Simply put, medical malpractice occurs when a doctor or medical provider acts unreasonably when providing care, and then that behavior causes injury to the patient.
Once you’ve organized this health information, you can use it to begin filing a personal injury claim. If the claim does not give you the results you want, it may be time to consider filing a personal injury lawsuit. Either way, the legal process can be overwhelming and stressful for someone without expertise. Working with a personal injury lawyer will give your case the best chance for success.
Auto accidents typically cause many types of injuries. Even if you were in a minor auto accident, it’s likely that you will experience injuries like whiplash. You should visit a medical provider as soon as you can after an accident.
For over 20 years, PWW has been the nation’s leading EMS industry law firm. PWW attorneys and consultants have decades of hands-on experience providing EMS, managing ambulance services and advising public, private and non-profit clients across the U.S.
Supplies (e.g., paper, or if you give the patient a CD or USB drive). 3. Postage if you mail the record. You may not charge a retrieval fee. The Office for Civil Rights specifically outlines the fees you may charge to the patient when the request comes from a patient, or the patient’s personal representative.
Or, some agencies only charge attorneys, but not patients. That’s OK. HIPAA does not require agencies to charge a fee for medical records, and HIPAA does not require that you waive fees for attorneys if you waive fees for patients.
Generally, you can charge an attorney whatever your state law permits you to charge for requests for medical records – even if that fee would exceed the HIPAA cost -based rate. In a common scenario, an attorney represents a patient that your agency transported, and the attorney wants a copy of their client’s patient care report.
Ryan Stark is an attorney with Page, Wolfberg & Wirth, LLC, The National EMS Industry Law Firm.
The Privacy Rule states that a personal representative (for example, someone with a health care power of attorney or a child’s parents) must be treated like the patient, so the fee limitation also applies to requests from a personal representative.
The HIPAA Privacy Rule requires medical practices to provide patients, upon request, with access to medical information about them maintained by the practice. HIPAA also imposes limits on the fees that can be charged to patients to access their own records.
You have a deadline of 15 days to provide a written, signed, and dated statement detailing the reason for the denial and providing instructions to the requestor on how to file a complaint with the federal Department of Health and Human Services (if the physician is subject to HIPAA) and the Texas Medical Board.
If the subpoena is signed by the district clerk and is regarding a criminal proceeding, there is no need for a signed HIPAA Authorization or Qualified Protective Order.) The subpoena must be accompanied by a court order signed by a judge, including administrative law judges. Rarely does a judge sign a civil subpoena.
It is also important that the person in your office responsible for gathering and producing copies of the records complies with state and federal laws regarding the release of confidential information.
Here are some guidelines regarding the release of medical records. 1. You have a deadline of 15 days to provide the medical records upon receipt of the request and any agreed upon fees. This deadline also applies to you if you deny the request. You have a deadline of 15 days to provide a written, signed, and dated statement detailing ...
If not, and compliance is required, the physician may call the attorney asking for the records and explain why more time is needed. Declaration — Look for a written document from the requesting party stating that reasonable efforts have been made to notify the individual who is the subject of the PHI.
Patients, their families, or attorneys may request medical records for any number of reasons. Often, those reasons include legal proceedings against other persons, entities, or even against the physician from whom they make the records request. Therefore, it is imperative to have a system in place that allows the release of complete, legible, ...
Requests for medical records can come from a family member of the patient. If the patient is a minor, you may release records to a custodial parent as long as the request is accompanied by an authorization signed by the custodial parent. You can reasonably rely on a parent’s representation that they have custodial rights.
When drafting a medical records subpoena, you must be aware of state laws and the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) requirements. For example, in Florida, both the HIPAA Privacy Rule and state law give you the right to access medical records. The HIPAA Privacy Rule sets standards for records across ...
Another big reason for accessing and reviewing medical records is that it helps the at-fault person understand the claimant's preexisting injuries. For example, let's say the claimant was injured falling into a sink hole outside a grocery store.
The request can be sent via regular mail or fax, and many larger care providers allow patients to request records through an online portal. If you mail or fax the request, it's usually a good idea to call the medical provider to confirm receipt.
When you file a personal injury claim, one of the first things to understand is that your medical records (and your medical history) are going to be a main focus, since you're essentially asking for compensation for injuries (" damages ") from the at-fault person or business. Any hospital or health care facility where the claimant sought medical ...
A request for release of medical records may be denied. One reason for denial is lack of patient consent. For example, in a civil lawsuit over assault and battery, the person being sued may want to obtain the injured person's medical records to use in court proceedings. The alleged batterer may try to request the release of medical records.
A request for release of medical records may be denied. One reason for denial is lack of patient consent.
In some states, the request must include the law or statute that allows the release of medical records to patients or authorized third parties.
An attorney can advise you of your rights and help you cooperate with the insurance adjuster without compromising your claim. Even if you have a right to fair compensation, it’s no picnic going up against mega insurance companies to fight for what you deserve.
Claims adjusters will look through medical records to determine the value of the claim and to find reasons to deny your claim. For this reason, don’t sign a blank release giving them access to all your records.
You can also protect yourself by having a lawyer request the records before sending them to the insurance adjuster. By reviewing your records before they are sent out, you can make sure there is not irrelevant information in them. If there is, you can redact what information the insurance company doesn’t need.
Insurance companies frequently request medical records when evaluating claims. The adjuster needs to corroborate your records with the medical bill s you submitted for compensation. The insurance company doesn’t have an inherent right to view your records, which is why they will ask you to sign a release granting them the right.
Typically, an insurance company will only need to view records of treatment received for the injuries in question (i.e., the ones you are seeking compensation for.) But it is not uncommon for adjusters to try to get a hold of your past medical records, too. They do this to try to get an upper hand in your case.