when an attorney bullies a client

by Dr. Orval Prohaska 9 min read

When you deal with a bully, maintain your composure and professionalism, and don’t take the bait. If it’s a litigation-related matter, accept that the dispute at issue will more than likely need to be resolved in court, so be prepared with the facts and the law. Distinguish yourself as the clear-eyed, reasonable and composed advocate.

Full Answer

Can a lawyer tell a lie to a client?

Sep 20, 2019 · “Either when looking to hire an attorney, going to work for a law firm, or testifying in court or at a deposition, your best chances of avoiding a bully, or …

Is it unethical for a lawyer to threaten criminal charges?

May 18, 2012 · With you retaining an attorney next week, you won't have to put up with whatever the antics are of the other attorney. It is attorneys like this who give the profession a black eye. However, the bullying tactics may continue. The key question is whether to turn up the heat and match the tone of the bully or whether to find a way to disarm him/her.

Who was the lawyer who represented himself in a defamation case?

Mar 10, 2013 · As part of the review process, respondents must affirm that they have had an initial consultation, are currently a client or have been a client of the lawyer or law firm identified, although Martindale-Hubbell cannot confirm the lawyer/client relationship as it is often confidential. The content of the responses is entirely from reviewers.

Can a lawyer represent himself as a self-represented litigant?

Bully clients lead with their egos. They try to treat you like an employee who should be grateful to have a job. They act like your system doesn’t matter and that their work takes precedent over every other client’s work. They enforce their own deadlines (and often break them with no apology or explanation).

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What do you do when opposing counsel won't respond?

In a nutshell, if opposing counsel isn't responding:
  1. Document your repeated efforts at contact, including your statement of the consequence of continued nonresponse.
  2. Wait a reasonable amount of time.
  3. To be safe, get a court order authorizing direct contact.
Jun 22, 2018

How do you deal with a rude lawyer?

8 Tips for Dealing with Difficult Opposing Counsel
  1. Point out Common Ground. ...
  2. Don't be Afraid to Ask Why. ...
  3. Separate the Person from the Problem. ...
  4. Focus on your Interests. ...
  5. Don't Fall for your Assumptions. ...
  6. Take a Calculated Approach. ...
  7. Control the Conversation by Reframing. ...
  8. Pick up the Phone.

What is the most common complaint against lawyers?

Perhaps the most common kinds of complaints against lawyers involve delay or neglect. This doesn't mean that occasionally you've had to wait for a phone call to be returned. It means there has been a pattern of the lawyer's failing to respond or to take action over a period of months.

What should you not say to a lawyer?

9 Taboo Sayings You Should Never Tell Your Lawyer
  • I forgot I had an appointment. ...
  • I didn't bring the documents related to my case. ...
  • I have already done some of the work for you. ...
  • My case will be easy money for you. ...
  • I have already spoken with 5 other lawyers. ...
  • Other lawyers don't have my best interests at heart.
Mar 17, 2021

Who is the leading expert on bullying in the legal profession?

“Especially lawyers, who can be very good at being very bad,” according to the nation’s leading expert on bullying in the legal profession, Philadelphia attorney Fran Griesing.

What to say when opposing counsel asks you the same question over and over again?

If you are in court on the witness stand and opposing counsel is asking you the same question over and over again, and your lawyer is just sitting there, saying nothing, Griesing recommends that you say, “Excuse me, Your Honor, I have answered that question three times and am feeling harassed.”

Is the internet a good friend for a bully lawyer?

When it comes to reducing the chances of bumping heads with a bully lawyer — especially a bully employer for your first job as an attorney — the internet is your best friend.

How to prepare for a bully encounter?

How to Prepare for the Inevitable Bully Encounter. If you are a junior lawyer, there are a few things you can do to prepare for your first encounter with a bully. Accept that it will happen — it’s inevitable. This will at least allow you to be prepared. When you deal with a bully, maintain your composure and professionalism, and don’t take the bait.

How to protect your name in court?

Assume every word you speak or write will find its way into the court record. Protect your client, and yourself, at all times. Again, be courteous, but leave it up to your adversary to figure out the manner in which he or she should proceed. It’s no fun to see your name in a pleading filed by an adverse party.

What is the meaning of "isolating the client and forbidding client to consult with other lawyers without

• isolating the client and forbidding client to consult with other lawyers without permission#N#• using presumed guilt or suspicion of guilt of client to justify abuse#N#• using private meetings instead of telephone, mail and email communications#N#• refusing to state the purpose of meetings

What is the meaning of "making the client afraid"?

• making the client afraid by using looks, tones, demeanors, gestures, actions#N#• staging temper tantrums#N#• violating rules of politesse; rules of orderly, fair meetings; and the State Bar ethics code#N#• displaying weapons or other objects or images of violence#N#• terrorizing the client#N#• sadistically manipulating the client#N#• psychologically assaulting the client

Who wrote the lawyer-client wheel?

This Lawyer-Client wheel was motivated firstly by the book Lowering the Bar: Lawyer Jokes and Legal Culture by Marc Galanter, and secondly, by the State Bar of Texas ethics rules (which reflect ethics rules for lawyers across USA generally).

What is threatening to withdraw as counsel of record?

• making or carrying out threats to do something to harm the client#N#• threatening to withdraw as counsel of record on the client’s case#N#• threatening to commit incompetent or unethical practice by violating the State Bar disciplinary rules of professional conduct#N#• threatening to request the court to order a psychological evaluation of the client without just reason#N#• ambushing and railroading the client to prevent informed decisions#N#• exaggerating the harmful outcomes to the client#N#• pressuring the client to accept a plea deal offer#N#• pressuring the client to do illegal things

Can you report a man who is romantically involved with his client?

If you have proof proof, not suspicion that he is romantically involved with his client, you could report him to the California State Bar Association, as that is an ethical violation. Don't threaten to report him, as that would be wrong, but you have the right to report him for such wrongdoing.

Can an attorney use threats against someone?

An attorney cannot use threats against someone to gain an advantage in a civil matter. However, the attorney can warn that person that he is about to file a lawsuit to resolve a matter.

Can an attorney write a demand letter?

It is permissible for an attorney to write a demand letter and say that he will file suit if you don't pay the demand, but after that, he ought to just sue or shut up. You don't have to meet him personally, and you probably should not. If you have proof proof, not suspicion that he is romantically involved with his client, you could report him to the California State Bar Association, as that is an ethical violation. Don't threaten to report him, as that would be wrong, but you have the right to report him for such wrongdoing. You can also hire an attorney to represent you in this matter, and that will put a stop from the attorney's contacting you at all. Good luck.

Is an in person meeting a good way to resolve a dispute?

Sometimes an in-person meeting is a good way of resolving disputes without resorting to a lawsuit. That being said, in the situation you describe, the aggrieved party should at least consult with an attorney to go over the specifics, the background, the evidence and then options and recommendations. It will be worth the cost of the consultation fee.

Is it unethical to threaten a lawsuit?

It is not unethical to threaten a lawsuit if you refuse to negotiate a settlement. You, or whoever is receiving the message should offer to consider any demands, but let the lawyer know you are uncomfortable meeting, if you are. If the lawyer becomes uncivil, or threatens action he knows he cannot take, such as threatening criminal charges, that would be unethical.

What does bullying do to clients?

Bully clients lead with their egos. They try to treat you like an employee who should be grateful to have a job. They act like your system doesn’t matter and that their work takes precedent over every other client’s work. They enforce their own deadlines (and often break them with no apology or explanation).

Why do people bully their way through business?

The truth is that there will always be people who have been overindulged or who use fear as a weapon, who bully their way through business because they’ve seen that it works. The sad part is that many creatives and consultants feel that this is just the cost of doing business. It doesn’t have to be.

What does "the customer is always right" mean?

They take “the customer’s always right” to mean “the client can do whatever he wants because that’s how desperate things are out there.”

Do companies enforce deadlines?

They enforce their own deadlines (and often break them with no apology or explanation).

Can bullies use familiarity against you?

While familiarity can certainly lead to a long-lasting client relationship, bullies will often use it against you at a later point in time, usually by taking advantage of you financially.

What is negligent misrepresentation in negotiations?

Negligent Misrepresentations in Negotiations. If a lawyer makes an intentional or negligent misrepresentation of a material fact during negotiations, with the intent that the people who hearing the lie will depend upon it, the attorney may be held liable to the people to whom the misrepresentation was made. However, this applies only to statements the lawyer makes (a) without a reasonable basis for believing the statements are true, and (b) with the intent that the hearer will act or rely upon them.

What is the standard test for legal negligence?

1. Material Misrepresentations to a Client Which Breach a Duty, Causing Damages. The standard test for legal negligence applies to a lie a lawyer tells a client. Since the relationship between attorney and client is fiduciary in nature, attorneys are held to a fiduciary standard when it comes to misrepresentations made to a client.

Can a lawyer make a false statement?

A lawyer may not knowingly make a false mis representation of facts to a non-client with the intent to induce reliance on the lie, under circumstances where a reasonable person would rely on the false statement. 3. Negligent Misrepresentations in Negotiations.

Can an attorney lie to a client?

As a general rule, attorneys should not knowingly lie or conceal material facts from a client.

Is puffing a false statement of fact?

However, lawyers may engage in “puffing,” and make statements regarding the client’s negotiating goals or willingness to compromise, and these statements are not generally considered “false statements of material fact” which create malpractice or negligence liability for the lawyer.

Do lawyers lie?

However, lawyers– like other people–do sometimes lie. The question is

Is misrepresentation malpractice?

Misrepresentations and failures to disclose do not automatically constitute actionable malpractice. Zealous representation of a client may require an attorney to make strategic decisions regarding disclosures and other facts. However, as a general rule, an attorney has a duty to keep the client informed and not to lie or withhold important information.

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Using Coercion and Threats

Using Terrorism and Assault

  • • making the client afraid by using looks, tones, demeanors, gestures, actions • staging temper tantrums • violating rules of politesse; rules of orderly, fair meetings; and the State Bar ethics code • displaying weapons or other objects or images of violence • terrorizing the client • sadistically manipulating the client • psychologically assaulting the client
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Using Emotional Abuse

  • • putting the client down • making the client feel bad about herself or himself • calling the client names • making the client think she or he is crazy • playing mind games • humiliating the client • making the client feel guilty
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Using Isolation and Guilt

  • isolating the client and forbidding client to consult with other lawyers without permission using presumed guilt or suspicion of guilt of client to justify abuse using private meetings instead of telephone, mail and email communications refusing to state the purpose of meetings
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Minimizing, Denying and Blaming

  • • making light of the abuse and not taking client’s concerns about it seriously • saying the abuse didn’t happen • shifting responsibility for abusive behavior • saying the client caused the abuse
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Using Information Abuse

  • • misrepresenting the experience and specialized knowledge of the lawyer • using asymmetric information to mislead the client • preventing client from seeing all the evidence • providing insufficient information for client to make an informed decision • using misrepresentation, double-talk, stonewalling and obfuscation to prevent informed decisions • not informing the client abou…
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Using Attorney Privilege

  • • acting like the boss • treating the client like a servant • making the big decisions • ignoring client’s instructions, decisions and best interests • failing to get client’s consent • being the one to define lawyers’ and clients’ roles • not writing a fee contract • preventing preview of contract before signing • making unilateral changes to contract after initial agreement • using vague, amb…
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Using Economy Abuse

  • • making the client pay more money • not refunding client’s money if not used for the stipulated purpose or if not earned • using bait-and-switch tactics after receiving advance fee payment The wheel is available for reprinting and distribution for non-commercial purposes. You may download the pdf of the wheel and the complete list of tactics from the originators of this wheel here. Or, y…
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