what types of complaints does the nc attorney general handle

by Mr. Freddy Hackett IV 9 min read

You can file a general complaint here or a complaint about unwanted phone calls here. At the state level, you can file a complaint with the North Carolina Attorney General's Office. In the case of a grievance with a particular business, after an initial review of the complaint, the department will follow up with the business for a response.

Complain Online
  • General Consumer Complaint Form.
  • Consumer Complaint Form in Spanish.
  • Price Gouging Complaint Form (This form is only available during a state of emergency.)
  • Telemarketing Complaint Form.
  • Automobile Complaint Form. ...
  • Student Loan Complaint Form.
  • Health Fraud Complaint Form.
  • Animal Cruelty Complaint Form.

Full Answer

How to contact North Carolina attorney general?

The Consumer Protection Division accepts complaints on a wide range of issues including scams, fraud, telephone and Do Not Call violations, auto sales, deceptive and illegal business practices, charities, energy and utilities, credit, loans, and home repair. File a Complaint. (877) 566-7226.

How to find out about complaints on attorneys?

Apr 13, 2016 · Last year, more than 19,000 people filed written complaints with the North Carolina Attorney General's Office. The top complaints are likely ones we've all encountered at some point: telemarketing fraud, unwanted sales calls, and lending. The North Carolina Attorney General's Office released a list of the top three complaints and tips on how to avoid getting scammed …

How can I file a complaint against an attorney?

Attorney General Josh Stein works to protect North Carolina consumers from scams and frauds. Stein and his Consumer Protection Division have helped hundreds of thousands of consumers like you get more than $100 million of your money back, and have helped win $250 million in savings on your utility rates.

How to write a complaint letter about an attorney?

May 06, 2021 · Typically, the state’s attorney general investigates those complaints. If you have been the victim of fraud or deception, you should file a complaint with the attorney general. A complaint is a formal written document filed by a party seeking legal relief by outlining the allegations, details, remedies, and parties involved.

What does the NC Office of the Attorney General Consumer Protection do?

The NC Consumer Protection Division experts protect North Carolina consumers by fighting unfair business practices like scams and frauds. This agency is related to: ... Consumer and Housing.

How do I file a complaint against a business in NC?

I have a problem with a business. Where can I get help? You may wish to file a consumer complaint with the North Carolina Consumer Protection Division. You can file a complaint online or call 1-877-5-NO-SCAM for assistance.3 days ago

Who do you contact when a business rips you off?

Complaints help the FTC and other law enforcement agencies bring scam artists to justice and put an end to unfair and misleading business practices. If you have a complaint, file it online at ReportFraud.ftc.gov or call 1-877-FTC-HELP. This is you. You've been ripped off, or you've spotted a scam.

How do I complain about a local company?

Check out 10 effective ways and online destinations to file complaints that a company will pay attention to.Go to the company website. ... Contact the Better Business Bureau. ... Contact the Federal Trade Commission (FTC). ... Check out the Ripoff Report. ... Email [email protected]. ... Try Yelp. ... Post on Planet Feedback.More items...

How do I file a complaint with the Attorney General Office?

You can also request a complaint form by calling 1.800. 382.5516 or 317.232. 6330....Consumer Complaint Forms:Online Consumer Complaint Form.Fillable Consumer Complaint Form.Printable Consumer Complaint Form.QUEJA DEL CONSUMIDOR.

How do I file a complaint with the NC Attorney General?

Contact UsToll-free within North Carolina: 1-877-5-NO-SCAM.From outside North Carolina: (919) 716-6000.En Espanol: (919) 716-0058.

Does filing a complaint with the FTC do anything?

The FTC cannot resolve individual complaints, but it can provide information about what steps to take. The FTC says that complaints can help it and its law enforcement partners detect patterns of fraud and abuse, which may lead to investigations and stopping unfair business practices.

What are some examples of consumer complaints?

Customer ComplaintsLong Wait on Hold. ... Unavailable or Out of Stock Product. ... Repeating the Customer's Problem. ... Uninterested Service Rep. ... Poor Product or Service. ... No First Call Resolution. ... Lack of Follow Up. ... New Product or Feature Request.Aug 13, 2020

Does filing a complaint with the BBB do anything?

One good option is to file a complaint with the Better Business Bureau (BBB). The BBB helps consumers settle disputes related to sales, contracts, customer service, warranties, billings, and refunds every year. It accepts complaints even if the company that's harmed you doesn't belong to the Better Business Bureau.Apr 15, 2020

What are the complaints procedures?

Your guide to the complaints process.1 You notice an issue or problem with your provider. ... 2 Log the complaint with your provider. ... 3 Supply evidence for your complaint. ... 4 Allow your provider enough time to investigate. ... 5 Escalating the complaint to us. ... 6 Supply evidence for your complaint.More items...

Does a company have to have a complaints procedure?

A business must have in place and operate appropriate and effective internal complaints handling procedures (which must be in writing) for handling any expression of dissatisfaction, whether oral or written, and whether justified or not, from or on behalf of a complainant about that business's provision of a regulated ...

How do you report a business for unethical practices?

Answer. Report fraud, scams, and bad business practices at ReportFraud.ftc.gov. The more information you can give us about the situation, the more useful your report will be.

How to protect yourself from scams?

To protect yourself from consumer frauds and scams, remember: 1 Never share your Social Security Number, bank account or credit card information with someone you don’t know who calls you or emails you. 2 Walk away from high-pressure sellers who tell you that you must make a decision right away. 3 Don’t sign any contract or other paperwork until you’ve had a chance to read and understand it. 4 Never pay money upfront to get a loan or win a lottery or sweepstakes. 5 Don’t respond to letters or emails that ask you to help transfer money into your bank account or wire money out of the country. 6 Don’t cash checks you get in the mail along with a letter or call that tells you you’ve won an unexpected prize. The checks are most likely fake. 7 Check out a company with Attorney General Josh Stein’s Consumer Protection Division at 1-877-5-NO-SCAM before you do business with them.

How to contact Attorney General Stein?

If you think you’ve been the victim of a scam, or if you want to learn to be a smarter consumer, call Attorney General Josh Stein’s consumer hotline toll free within North Carolina at 1-877-5-NO-SCAM or (919) 716-6000. You can also file a consumer complaint online.

How to contact a company about a product?

Send the business necessary information. 1 Your name, physical and email address, and phone number. 2 The product or service, including the brand name, model and serial number. 3 The problem with the product or service, in as much detail as possible.

What to do if you have been victim of fraud?

If you have been the victim of fraud or deception, you should file a complaint with the attorney general . A complaint is a formal written document filed by a party seeking legal relief by outlining the allegations, details, remedies, and parties involved. The process for filing includes gathering paperwork, contacting various involved parties, ...

How to file a complaint against a state?

To file a complaint, visit your state's Attorney General's website, locate the online complaint form, fill it out and attach the necessary documents, and then mail it to the Attorney General's office address. Each state designates an agency to handle consumer complaints of fraud, deception, or unfair business practices.

How to find consumer protection?

Type the name of your state and “consumer protection” into a search engine. The attorney general’s website for your state should come up near the top of the search results. If you are taken to the attorney general’s main page, look for a link for “consumer protection.”. Click on it.

What is an informal complaint?

Informal Complaint. An informal complaint may be filed when a requestor believes a governmental body has not properly responded to a request for information or complied with an ORD ruling.

What is a written complaint?

Written complaint setting forth the reasons the person believes the charges are excessive. A copy of the original request for information. A copy of any correspondence from the governmental body stating the proposed charges. Informal Complaint.

What is the Attorney General's job in Texas?

The Attorney General is responsible for ensuring that Texas government is open and accessible to all citizens. Part of this responsibility includes interpreting and enforcing the Public Information Act (PIA).

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights.

Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints.