what types of complaints do you file with state attorney general of texas

by Mr. Floy Johnson PhD 8 min read

If you spot price gouging or experience unfair or unlawful business practices, please file a complaint online or call our Consumer Protection Hotline at 1-800-621-0508.

What is the Texas attorney general responsible for?

The main responsibilities of the Office of the Attorney General are defending the State of Texas and its duly elected laws by providing legal representation to the State, serving the children of Texas through the enforcement of the state's child support laws, securing justice for Texans, protecting Texans from waste, ...

What are the duties of the attorney general?

The principal duties of the Attorney General are to:Represent the United States in legal matters.Supervise and direct the administration and operation of the offices, boards, divisions, and bureaus that comprise the Department.More items...•Oct 8, 2021

How do you report a business for unethical practices?

File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.Mar 16, 2022

How do I file a complaint with the Texas State Attorney General?

Filing a ComplaintTexas Department of Insurance. Consumer Help Line: 1-800-252-3439. ... Office of the Attorney General. Consumer Protection Hotline: (800) 621-0508. ... Texas Medical Board. http://www.tmb.state.tx.us/page/place-a-complaint. ... Texas Board of Nursing. ... Texas Department of Health Services. ... VA Inspector General.Aug 25, 2015

Can the state Attorney General prosecute local cases?

Chapter 1, section 1.09, of the Penal Code provides that, “with the consent of the appropriate local county or district attorney, the Attorney General has concurrent jurisdiction with that consenting local prosecutor” to prosecute certain offenses, including: Misuse of state property or funds. Abuse of office.

What is the difference between chief justice and Attorney General?

In layman terms, Chief Justice is a Judge and Attorney General is a Lawyer, both have distinct roles to play. The Attorney General of India is the highest law officer of the country and he/she is the chief legal advisor to the GoI. He is responsible to assist the government in all its legal matters.Feb 20, 2020

What are examples of unethical behavior in business?

Examples of Unethical BehaviorExploiting workers.Over-billing customers.Exploiting tax loopholes.Dumping toxins into the air or water.Prescribing unnecessary medical procedures.Covering up car defects.Designing phones so that users accidentally accept data charges.Creating fake identities.More items...•Sep 23, 2021

When should I file a complaint with the Better Business Bureau?

Better Business Bureaus are most effective at resolving a complaint when it falls into one of the following categories:Misleading or false advertising.Deceptive sales practices.Failure to deliver goods or services.Failure to honor a warrantee or guarantee.Billing problems.Misuse of personal information.More items...

What are some examples of consumer complaints?

Customer ComplaintsLong Wait on Hold. ... Unavailable or Out of Stock Product. ... Repeating the Customer's Problem. ... Uninterested Service Rep. ... Poor Product or Service. ... No First Call Resolution. ... Lack of Follow Up. ... New Product or Feature Request.Aug 13, 2020

Where can I make a complaint about a company?

10 Effective Ways to Complain About a Company OnlineGo to the company website. ... Contact the Better Business Bureau. ... Contact the Federal Trade Commission (FTC). ... Check out the Ripoff Report. ... Email [email protected]. ... Try Yelp. ... Post on Planet Feedback. ... Google your attorney general.More items...

What is the BBB's goal regarding complaints?

The BBB's mission is to promote “marketplace trust,” which it does, most notably, by grading companies based on their trustworthiness and performance and by serving as an intermediary when customers have complaints.

How do I file a consumer complaint against a company?

A dissatisfied consumer can file a complaint directly with the national commission or appeal against decisions of the state commission within a month from the date of the order. The court fee is Rs 5,000 and the demand draft should be in the name of The Registrar, National Consumer Disputes Redressal Commission.

What is the meaning of 552.269?

Section 552.269 states that a requestor who believes he or she has been overcharged may lodge a complaint with the attorney general. An informal complaint may be filed when a requestor believes a governmental body has not properly responded to a request for information or complied with an ORD ruling.

How long does it take for a PIA to respond?

If the governmental body receives questions related to a cost complaint, then the PIA requires a governmental body to respond within ten business days. The governmental body should completely answer every question asked. Informal Complaint.

What is a written complaint?

Written complaint setting forth the reasons the person believes the charges are excessive. A copy of the original request for information. A copy of any correspondence from the governmental body stating the proposed charges. Informal Complaint.

How long does it take for a government to respond to a complaint?

If the governmental body receives correspondence related to a complaint, then the governmental body should respond within ten business days. The governmental body should explain how it has complied with the Act. A form may be provided to assist the governmental body’s response.

What is the phone number for the Open Government?

If you have questions about complaints, you may call the Open Government Hotline toll free at (877) 673-6839 (877-OPENTEX).

What is the Attorney General's job in Texas?

The Attorney General is responsible for ensuring that Texas government is open and accessible to all citizens. Part of this responsibility includes interpreting and enforcing the Public Information Act (PIA).

Consumer Complaint

File a complaint about a business, business practice, or scam with our Consumer Protection Division.

Charitable Trusts Complaints

File a complaint about mismanagement or diversion of assets by a charitable trust with our Charitable Trusts Section.

Abortion Provider Transactions

Report a governmental body entering into taxpayer resource transaction with an abortion provider in violation of Chapter 2272 of the Texas Government Code.

Exclusion of Licensed Handgun Holders

Report a state agency or political subdivision that excludes a licensed handgun holder from carrying a concealed handgun in an area where the person is legally permitted to carry in violation of state law.

Hemp Transportation

Report a person or entity transporting hemp products improperly in violation of Texas Agriculture Code Section 122.356.

Peace Officers Carrying Weapons

Report an establishment that is prohibiting or restricting a peace officer from carrying a weapon he or she is otherwise authorized to carry in violation of Texas Code of Criminal Procedure Article 2.1305.

Rights of a Living Child

Report a physician who has violated Texas Family Code Section 151.002.

What is the Open Meetings Act?

Open Meetings Act. The Open Meetings Act provides that meetings of governmental bodies must be open to the public except for expressly authorized executive sessions. The Act also provides that the public must be given notice of the time, place, and subject matter of meetings of governmental bodies. District courts have jurisdiction ...

How long does it take to file a complaint with the Attorney General?

If a governmental body fails to respond to your request for information or request an attorney general ruling within ten business days , you may file a written complaint with the Open Records Division of the Office of the Attorney General.

What is the Open Records Division?

The Open Records Division also provides an Open Government Hotline staffed by attorneys who specialize in both the Public Information Act and the Open Meetings Act. They can answer questions and help resolve disputes involving open government laws. Hotline staff cannot, however, provide legal advice to private citizens or governmental entities.

What is the Attorney General's job in Texas?

The Attorney General is responsible for ensuring that Texas government is open and accessible to all citizens. Part of this responsibility includes interpreting and enforcing Texas’ open government laws, the Public Information Act and the Open Meetings Act.

How long does it take for a government to respond to a public information request?

Upon receipt of a public information request, a governmental body generally is required within ten business days to either provide access to the requested information or request an attorney general ruling on whether the information can be withheld. If a governmental body fails to respond to your request for information or request an attorney ...

What is the Public Information Act?

The Public Information Act (formerly known as the Open Records Act) provides a mechanism for citizens to inspect or copy government records. It also provides for instances in which governmental bodies may withhold government records from the public.

Who has jurisdiction over open meetings?

District courts have jurisdiction over criminal violations of the Act as misdemeanors involving official misconduct. Thus, Open Meetings Act complaints should be presented to the county attorney or criminal district attorney. The Office of the Attorney General has no independent enforcement authority under the Act.

What happens if you fall victim to a DTPA?

When you fall victim to illegal practices covered by the DTPA, you may have the right to sue for damages under the act.

Can the Attorney General represent you in a DTPA case?

If you want to pursue an individual case under the DTPA, you should talk to a private lawyer, as the Office of the Attorney General cannot represent you. Refer to section 17.41 in the Deceptive Trade Practices Act.

What to do if your credit card doesn't work?

Your state attorney general. Econsumer.gov, if your purchase was with a foreign retailer. If you made the purchase using your credit card, dispute the charge with your credit card company.

What to do if seller doesn't resolve issue?

If the seller doesn't resolve the issue, a government office or a consumer organization may be able to help: File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem.

How to file a complaint against a manufacturer?

Start your complaint with the seller or manufacturer. If they don't help, seek help from your local government or a consumer organization. Use these steps to get started. Open All +. 1. Collect Your Documents. Gather your records: sales receipts, warranties, contracts, or work orders.

What does the BBB do?

The BBB tries to resolve your complaints against companies. Some federal agencies accept complaints about companies, but may not resolve your problem. They use complaints to help them investigate fraud. Contact econsumer.gov. if you are complaining about items you bought online, from a seller outside the U.S.

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