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How long should you wait for your lawyer to respond to an email? I emailed my lawyer specific questions and its been over 2 weeks. I don't live in the area, so email is the best way to communicate. I only contact her on the most specific of matters (Probate) not just to visit! Ask a lawyer - it's free! 2 weeks is a while.
Some companies have set an expectation that email will not be sent after hours. If the 50th percentile on email response time is around two hours, you can still be within the realm of normality in the 50th-90th percentile (somewhere between two hours to two days).
If your attorney does not respond within a business day, he or she should provide you with a reason why they were unable to answer your question (typically, if your lawyer is working on multiple cases, he or she may be tied down in court on some days).
Regardless of how speedy that email is received in your contact’s inbox, that doesn’t mean the recipient is required to drop all of their other responsibilities and immediately respond to your email. They may not even be online or in front of the computer checking email to know you’ve sent them a message.
Scott Aalsberg Esq. A: The lawyer should be responsive to your questions within 24-48 hours after you left a message. If the lawyer is not responsive, perhaps he or she is on vacation and unable to return.
If your lawyer still does not respond, you can send him or her a letter explaining the communication problems. If at this point you do not hear anything from your lawyer, you should consult with a legal malpractice attorney.
Some attorneys do not like to email clients. Although it is unacceptable for a lawyer to not respond in some way to a client. This is because a state bar complaint can be filed online if you do not receive a timely response from your lawyer.
Once a case gets filed in court, things can really slow down. Common reasons why a case will take longer than one would hope can include: Trouble getting the defendant or respondent served. The case cannot proceed until the defendant on the case has been formally served with the court papers.
Your Lawyer Is Busy with Other Cases Even if your lawyer is working on another case, they should still get back to you within a day or two at the most. Your lawyer owes you responsive communication, even if you're not their only client. There's no excuse for an attorney who takes weeks to return calls or emails.
There is no set formula for how often you will hear from your attorney. However, the key to a successful attorney client relationship is communication. Whenever there is an important occurrence in your case you will be contacted or notified.
Sometimes, lawyers take a bit longer than usual to respond because they are away from their office or traveling for business. If you have not heard back from your lawyer within 48 hours of sending them an important email, you should send another email just asking if there is any news or status about your case.
If you have called your attorney, left messages, sent emails, and you still haven't heard a response, the best course of action is to send a certified letter to his or her office questioning the failure to communicate and informing them that you are prepared to find a new lawyer if the situation does not improve.
This is how the practice of law is supposed to work. So often when a lawyer does not return your call for a few days it may simply mean your lawyer is busy getting some important work done in your case or in another client's case. There is nothing going on with your case.
Throughout the process of getting your financial settlement after becoming injured, there may be periods of time that you do not hear from your attorney. Although this can be unnerving, it is a normal part of the legal process.
Check your lawyer on legal sites such as Avvo or nolo, as well as on general sites like Google Places and Yelp! to see what other clients have to say. Search peer-review online databases such as martindale.com to see comments and opinions from other lawyers. 5. Get another lawyer's opinion.
Five things not to say to a lawyer (if you want them to take you..."The Judge is biased against me" Is it possible that the Judge is "biased" against you? ... "Everyone is out to get me" ... "It's the principle that counts" ... "I don't have the money to pay you" ... Waiting until after the fact.
Throughout the process of getting your financial settlement after becoming injured, there may be periods of time that you do not hear from your attorney. Although this can be unnerving, it is a normal part of the legal process.
Lawyers use email every day and are very familiar with the mechanics of sending and receiving email. However, because of its ubiquity, lawyers often get complacent about best practices for using email effectively and proficiently. Email can be a great communication tool, but it can also be dangerous.
Deleting emails is a normal business practice. The fact that an employee or former employee deletes emails is a normal business activity, so it is unlikely that you will be successful in any law suit claiming damages as a result of the deletion.
If your lawyer doesn't seem to be working on your case, sending a polite but firm letter laying out your concerns should get your lawyer's attention. Don't threaten to file a malpractice lawsuit or complain to the bar association; such threats will probably make your lawyer angry and defensive, not attentive.
Fifty percent of responses are sent within two hours, and according to one study, the most common email response time is two minutes. Other research has found similar numbers. A paper from researchers at the University of Southern California’s Viterbi School of Engineering found that the most common email response time is two minutes .
The bad news from analyses of millions of emails is that people do expect swifter responses. The good news, however, is that you can manage this expectation, and buy yourself time if you need to.
The original genius of email was that the sender could launch her missive at a time convenient for her. The recipient could read it at a time convenient for him. Both parties could compose their thoughts without the immediate time pressure that being on the phone requires.
More than 70% of people expected a response from coworkers within four hours.
Laura Vanderkam is the author of several time management and productivity books, including I Know How She Does It: How Successful Women Make the Most of Their Time (Portfolio, June 9, 2015), What the Most Successful People Do Before Breakfast (Portfolio, 2013), and 168 Hours: You Have More Time Than You Think (Portfolio, 2010). She blogs at www.lauravanderkam.com.
The bad news is that response times are accelerating. The good news is that you can still manage expectations and escape from your inbox. [Photo: Flickr user Tony Alter]
Unless there are extenuating circumstances such as your attorney being in trial or be out of town on an emergency, eight days is, in my opinion, too long to wait for an answer. I would, however, follow up with your attorney to make sure your understanding of the law is accurate. More
Eight days is probably pushing it for a 'reasonable' response time; but that really depends on a few things, including how urgently a response is required for action. The most common complaint that clients have about their attorneys, I've heard, is that we don't communicate quickly enough. There are a couple possible reasons...
When you do talk with your attorney your stated concerns need to be addressed satisfactorily. If your are not satisfied after a fair and open conversation, then you may well want to consider changing counsel. I would give your attorney a fair opportunity to respond to and address your concerns. Good luck.
There is no absolute time line response to this question. I will assume you have retained a private criminal defense attorney to represent you in criminal court.
In addition to lawyer communication problems, you may also have problems with the competency of your lawyer's work. Competency relates to the core knowledge and expertise of an attorney in handling a client's legal issue. You should remember that lawyers are not machines and they are just as capable of making a mistake as anyone else ...
Lawyer communication refers to the correspondence and communication between a client and his/her attorney. If you have a lawyer communication problem, you may be wondering if you have a bad attorney or if he or she is doing a poor job on your case. You should know that many states have laws regarding when and how a lawyer must communicate with clients.
In general, however, you should be able to expect to get a general overview of your case whenever you request it from your attorney. In addition, you should also expect your attorney to call you back or return your emails in a timely manner. If your attorney does not respond within a business day, he or she should provide you with a reason why they were unable to answer your question (typically, if your lawyer is working on multiple cases, he or she may be tied down in court on some days).
Lawyer communication, competency, ethics, and fees are important aspects of an attorney-client relationship. As a summary you can expect your lawyer to do the following: 1 Give you advice about your legal situation 2 Keep you informed about your case 3 Tell you what he or she thinks will happen in your case 4 Allow you to make the important decisions regarding your case 5 Give you an estimate about what your case should cost 6 Assist you in any cost-benefit analyses that you may need 7 Keep in communication with you 8 Inform you of any changes, delays or setbacks 9 Give you the information you need to make good decisions, and 10 Prepare you for your case, including deposition and trial preparation.
If your attorney does not respond within a business day, he or she should provide you with a reason why they were unable to answer your question (typically, if your lawyer is working on multiple cases, he or she may be tied down in court on some days).
Disagreements over whether an itemized bill would be given. Concerns that a lawyer spent too long on a task that should have been relatively easy. Argument that because an attorney did a bad job, the bill should be reduced. Billing at an attorney's rate for work done by a paralegal or legal secretary.
Lawyer communication, competency, ethics, and fees are important aspects of an attorney-client relationship. As a summary you can expect your lawyer to do the following: