what happens when you lodge a complaint with attorney general

Once you file a complaint, you will receive an e-mail from a member of the Division of Civil Rights and Public Trust acknowledging receipt of the complaint form. Your complaint will be reviewed and evaluated by our attorneys to determine whether a sufficient basis exists for action by the Attorney General.

Full Answer

How do I file a complaint with the Attorney General?

Section 552.269 states that a requestor who believes he or she has been overcharged may lodge a complaint with the attorney general. Informal Complaint. An informal complaint may be filed when a requestor believes a governmental body has not properly responded to a request for information or complied with an ORD ruling.

How does the Complaint Officer contact me?

Under the general policy of the Department of Justice, your complaint about a law enforcement agency or its employee(s) must be addressed first to appropriate local authorities. The Attorney General will review complaints for possible investigation when substantive allegations of unlawful conduct are

What do you need to know about filing a complaint?

Filing a Consumer Complaint. You can file a consumer complaint with the Indiana Attorney General's Office online or by filling out a printable form. You can also request a complaint form by calling 1.800.382.5516 or 317.232.6330. For price gouging complaints please submit any photo documentation you have of price signage with your complaint.

What does the state attorney general do for fraud and deception?

What happens after you file a complaint with the Attorney General? Your complaint will be reviewed and evaluated by our attorneys to determine whether a sufficient basis exists for action by the Attorney General. … In order to resolve your complaint we may also send a copy of your letter to the individual, agency or municipality you are complaining about.

What does the attorney general do?

Attorneys general are the top legal officers of their state or territory. They advise and represent their legislature and state agencies and act as the “People's Lawyer” for the citizens.

Is it worth filing a complaint with the BBB?

One good option is to file a complaint with the Better Business Bureau (BBB). The BBB helps consumers settle disputes related to sales, contracts, customer service, warranties, billings, and refunds every year. It accepts complaints even if the company that's harmed you doesn't belong to the Better Business Bureau.Apr 15, 2020

How do I file a complaint with the Attorney General Office?

You can also request a complaint form by calling 1.800. 382.5516 or 317.232. 6330....Consumer Complaint Forms:Online Consumer Complaint Form.Fillable Consumer Complaint Form.Printable Consumer Complaint Form.QUEJA DEL CONSUMIDOR.

How do I file a complaint against a local business?

File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.Sep 30, 2021

How long do BBB complaints take?

Complaint is filed. BBB works to get the complaint processed within two business days. Business will be asked to respond in 14 calendar days from the date you filed the complaint. If a response is not received, a follow-up letter will be sent to the business.

When should you contact the Better Business Bureau?

The business must be in the US. You need assistance from the BBB to solve your problem with the business. You had a relationship with the business you are filing a complaint about (for example, you bought a good or service from the business). The problem with the business must have happened in the last 12 months.Apr 2, 2021

How do I contact the Massachusetts attorney general?

PhoneSpeak with a Consumer Specialist (617) 727-8400.Call us in Boston (617) 727-2200.Call us in New Bedford (508) 990-9700.Call us in Springfield (413) 784-1240.Call us in Worcester (508) 792-7600.

How do you file a complaint against someone?

Step 1 : Go to the police station and inform the police about the offence. Step 2 : You can either write your complaint beforehand, take it to the police station directly and inform them you need to file a complaint or go to the police station and give the information orally, it will be written down by the police.

How do I contact the PA Attorney General?

You should contact our Bureau of Consumer Protection at [email protected] or phone at 1-800-441-2555.

What are the most common customer complaints?

Below are a few common customer complaints you can expect your service team to encounter.Long Wait on Hold. ... Unavailable or Out of Stock Product. ... Repeating the Customer's Problem. ... Uninterested Service Rep. ... Poor Product or Service. ... No First Call Resolution. ... Lack of Follow Up. ... New Product or Feature Request.Aug 13, 2020

How do you write a complaint example?

Here are expressions you can use when complaining:I have a complaint to make. ...Sorry to bother you but...I'm sorry to say this but...I'm afraid I've got a complaint about...I'm afraid there is a slight problem with...Excuse me but there is a problem about...I want to complain about...I'm angry about...

What is the meaning of file a complaint?

verb. If you file a formal or legal accusation, complaint, or request, you make it officially.

How do you lodge a formal complaint?

Learn where and how to lay a complaintCall: 0860 142 142.Fax: 021 483 7216.SMS: Help to 31022.Please Call Me: 079 769 1207.Email: [email protected]. Facebook: www.facebook.com/WesternCapeGovernment. Tweet us: twitter.com/WesternCapeGov.Aug 21, 2019

Who can I complain to about a company?

An ombudsman is a person who has been appointed to look into complaints about companies and organisations. Ombudsmen are independent, free and impartial – so they don't take sides. You should try and resolve your complaint with the organisation before you complain to an ombudsman.

How do I file a complaint against a local government?

Learn how to file a complaint to your federal or local government and its agencies....You can also contact your congressional representative's constituent services office in your district:Locate a senator.Locate a representative.Call the United States Capitol switchboard at 1-202-224-3121.Sep 24, 2021

How do I file a complaint against a business in PA?

You may request a Statement of Complaint Form by mail, by calling the Professional Compliance Office Hotline at 1-800-822-2113 (if you are calling from within Pennsylvania) or at 1-717-783-4854 (if you are calling from outside Pennsylvania).

What does it mean to lodge a complaint?

verb. If you lodge a complaint, protest, accusation, or claim, you officially make it.

What is considered a formal complaint?

A formal complaint is a complaint made by an employee, representative of employees, or relative of an employee who has provided their written signature for the complaint. ... Non-formal complaints cause a letter to be sent to the company listing the possible violations and requiring proof of abatement.3 days ago

How long does a company have to resolve a complaint?

You have up to 8 weeks to resolve all other complaints. The time you have to resolve a complaint starts from the date it is received anywhere in your business. Customers might complain to you in a number of ways, so it's important to make sure all relevant staff know how the complaints procedure works.

Should a company have a complaints procedure?

A business must have in place and operate appropriate and effective internal complaints handling procedures (which must be in writing) for handling any expression of dissatisfaction, whether oral or written, and whether justified or not, from or on behalf of a complainant about that business's provision of a regulated ...

What is a deadlock letter?

A deadlock letter is a written final response from the Service Provider. This may be contained in a letter or an email, or perhaps even a text.

How do I file a complaint with the Attorney General Office?

You can also request a complaint form by calling 1.800. 382.5516 or 317.232. 6330....Consumer Complaint Forms:Online Consumer Complaint Form.Fillable Consumer Complaint Form.Printable Consumer Complaint Form.QUEJA DEL CONSUMIDOR.

What is difference between complain and complaint?

Meaning. Complain means to express dissatisfaction or annoyance about something. Complaint means a statement expressing that something is unsatisfactory or unacceptable.Nov 2, 2015

How do I file a complaint with the postmaster general?

For online lodging of complaints and status update through website www.indiapost.gov.in (Go to home page and click on Customer Complaints​ link, select option Register Your Complaint for lodging com​​plaint and select option Track your Complaint for knowing the position of the case.)

How do I file a consumer complaint with the PA Attorney General?

You should contact our Bureau of Consumer Protection at [email protected] or phone at 1-800-441-2555.

Who is the attorney general in Pennsylvania?

Josh Shapiro (Democratic Party)Pennsylvania / Attorney generalJoshua David Shapiro is an American lawyer and politician serving as the attorney general of Pennsylvania. He previously served in the Pennsylvania House of Representatives and as chairman of the Montgomery County Board of Commissioners. He is a member of the Democratic Party. Wikipedia

How do I sue a contractor in PA?

Pennsylvanians who believe they have been the victim of a home improvement contractor or disreputable business practices should contact the Office of Attorney General's Bureau of Consumer Protection at 1-800-441-2555 or by email at [email protected] or visit www.attorneygeneral.gov to file a complaint.Apr 11, 2019

What is an informal complaint?

Informal Complaint. An informal complaint may be filed when a requestor believes a governmental body has not properly responded to a request for information or complied with an ORD ruling.

What is a written complaint?

Written complaint setting forth the reasons the person believes the charges are excessive. A copy of the original request for information. A copy of any correspondence from the governmental body stating the proposed charges. Informal Complaint.

What is the Attorney General's job in Texas?

The Attorney General is responsible for ensuring that Texas government is open and accessible to all citizens. Part of this responsibility includes interpreting and enforcing the Public Information Act (PIA).

What is the PIU for law enforcement?

All complaints against law enforcement agencies or employees of those agencies will be initially processed and reviewed by the Attorney General's Public Inquiry Unit (PIU). To expedite processing and ensure accuracy, all complaints must be submitted to the PIU in writing. Those which do not meet the policy criteria above will be responded to by the Public Inquiry Unit. This response will inform complainants of the appropriate local resources to be contacted for resolution of complaints and/or request clarifying information as needed.

Who is responsible for citizen complaints against law enforcement agencies?

It is the Department of Justice general policy that local government will be primarily responsible for citizen complaints against law enforcement agencies or employees of law enforcement agencies, and that appropriate local resources (e.g. sheriff or police department and district attorney) be utilized for resolution of such complaints prior to a request for intervention by the Attorney General.

Who reviews citizen complaints?

The Attorney General will review citizen complaints against a law enforcement agency or its employees for possible investigation when substantive allegations of unlawful conduct are made and all appropriate local resources for redress have been exhausted, or when the local district attorney is the subject of the complaint.

Who handles police misconduct?

Allegations of police misconduct that are not criminal are handled exclusively by the law enforcement agency. ADMINISTRATION OF GENERAL POLICY . All complaints against law enforcement agencies or employees of those agencies will be initially processed and reviewed by the Attorney General's Public Inquiry Unit (PIU).

How to contact the TTY?

For the deaf and hearing impaired, contact us using the National Relay Service: 1 TTY users phone 133 677 2 Speak and listen (speech-to-speech relay) 1300 555 727 3 Internet relay users connect to the National Relay Service.

What is the Information Privacy Act 2009?

The Information Privacy Act 2009 requires agencies, including the Department of Justice and Attorney-General, to comply with the 11 Information Privacy Principles (IPPs) to protect your personal information that is collected, stored and handled by Queensland State government. If you consider that there has been a breach ...

What to do if you are not satisfied with the outcome of a complaint?

If you’re not satisfied with the outcome, you may request a review of the complaint by the manager of the relevant business area. If you are still not satisfied, you can contact the Queensland Ombudsman.

When can you file a human rights complaint?

Human rights complaints. Complaints under the Human Rights Act 2019 (Human Rights Act) can only be made about alleged breaches which occur after 1 January 2020. The Human Rights Act requires public entities (including DJAG) to be compatible with human rights, as well as give proper consideration to human rights when making decisions.

What to do if you are not satisfied with the internal review?

If you are not satisfied with the outcome of the internal review you can request an external review. We monitor and review complaints and their outcomes to improve our service.