Most consumer complaints will require a response within (30) days, and licensing complaints allow twenty (20) days to respond. Start investigating the complaint as soon as reasonably possible and notify the Attorney General immediately if more time is needed to meet the response deadline. A responding party can usually directly reach out to the individual working the case, whether it’s a Deputy Attorney General or Case Analyst, at the contact information provided in the letter. Or, simply call the Attorney General’s Office at 317.915.5300 and request to be transferred to the correct individual, division, or unit. The Deputy Attorney General and Case Analyst are usually very reasonable in granting an extension for good cause.
Full Answer
Jan 11, 2022 · Auto loans or payments — File a complaint with the Consumer Financial Protection Bureau. Car warranty — Contact your state's attorney general. But, if you bought a used car from a private owner, the warranty may not be valid. Safety of your car, child car seats, or tires — File a complaint with the Department of Transportation. Some ...
Apr 12, 2018 · In 2017, the Ohio Attorney General’s Consumer Protection Section received about 22,000 consumer complaints. Some of the most common complaints involved used car sales, cable services, collection calls, identity theft, wireless phone services, vehicle repairs, appliances, and home improvement. Complaints included everything from advertising issues to disputes …
If the business will not resolve a problem directly, consumers can file a complaint with the Office of the Attorney General, the Better Business Bureau, or a small claims court. The complaint should explain in detail, with documentation, what the problem is, who it is with, what you have done and what you want. In particular, it should:
Our office will contact you by mail as your complaint progresses through the process. Please allow adequate time for our office to notify you. You may be referred to another agency. Often another local, state, or federal agency will have the legal authority or more expertise than our office to handle a particular consumer problem. The Attorney General cannot act as your …
Problems with cars bought from dealers You have a right to reject something faulty and you're entitled to a full refund within 30 days of purchase in most cases. ... You'll also have fewer rights, such as only being able to ask for a repair or replacement, or a partial refund.
To lodge a complaint, the consumer has to first register on the site. The online registration form has to be filled in with the name, email, address and phone number of the complainant, and an user id and password have to be created. A complaint can be filed against any registered brand or service provider.May 23, 2016
If your dealership outright lies to you, you may be able to sue for common law fraud. Although state law varies, you generally need to establish the following: The dealer made a false representation of a past or present material fact. The dealer knew their representation was false or was ignorant of its truth.Nov 15, 2021
The Consumer Services Division Hotline is 1-800-HELPFLA (1-800-435-7352). All other complaints against license Florida dealers should be filed with the Department of Highway Safety and Motor Vehicles at the regional office responsible for the dealership.
Resolution of complaint: Complainants are expected to get the resolution within three months as per the website. They can also check the status of their complaint by logging on to the website until it is resolved.Sep 2, 2019
Customer ComplaintsLong Wait on Hold. ... Unavailable or Out of Stock Product. ... Repeating the Customer's Problem. ... Uninterested Service Rep. ... Poor Product or Service. ... No First Call Resolution. ... Lack of Follow Up. ... New Product or Feature Request.Aug 13, 2020
Can I return it?” ... Florida has no “cooling off” period or other specified time within which a buyer may voluntarily and unilaterally return the vehicle free of penalty and cancel the sales agreement in typical transactions. Once you sign, the vehicle is yours.Jun 13, 2018
In most states, for a car to qualify as a lemon, the car must have a significant defect that is covered by the warranty. It also must have occurred within a specified period, either in time or miles, from when you purchased the vehicle. Also, it must still not be fixed after a reasonable number of attempts to do so.Feb 12, 2021
Although used cars are not covered under the Florida lemon law, people who have constant problems with the used car they purchased may still have recourse. Contact an attorney to find out if you have a case for breach of implied warranty or express warranty, fraud, or another basis for a vehicle lawsuit.
If you believe you have been the victim of a deceptive car advertisement, file a complaint with the Attorney General's Office online at www.myfloridalegal.com or by phone at 1-866-9-NO-SCAM.
The Florida Department of Highway Safety and Motor Vehicles licenses and regulates new and used Dealers, wholesales and manufactuers in the state and has a list of searchable active licensees available to the public on their website.
Florida's Lemon Law applies only to new or demonstrator motor vehicles or recreational vehicles sold or long-term leased in the state. There is no Lemon Law for used cars in Florida. ... To obtain a guide, or to speak with someone about the Lemon Law, consumers in Florida may call the Lemon Law Hotline at (800) 321-5366.
Consumers who would like to file a complaint or report a scam should contact the Ohio Attorney General’s Office at www.OhioProtects.org or 800-282-0515.
Keep in mind that consumer complaints filed with the Ohio Attorney General’s Office are public records, and they may be released in a public records request. They also generally will be provided to the organization against which you file your complaint. Typically, after receiving your complaint, a specialist will attempt to resolve ...
By providing your email address, you agree to receive email communications from the Pennsylvania Office of Attorney General.
Please explain your complaint: Try to be brief, but be sure to tell WHAT happened, WHEN it happened and WHERE it happened. Be specific about any oral statements the business made to you, ESPECIALLY those that influenced you to deal with the company, including how you heard about the company. Describe events in the order in which they happened.
The more details you can provide, the more effectively we can review your complaint. Important information includes: 1 The name of the business or individual you're filing a complaint against 2 The business/individual's full address, including zip code 3 A detailed description of your complaint 4 Explanation of how you came into contact with the business/individual 5 Transaction dates and amounts 6 Contract information (when appropriate) with payment details 7 How you may have attempted to resolve the dispute, including the names of people you spoke with
File lawsuits on your behalf or on behalf of individual consumers. Bring criminal charges for deceptive practices. Provide legal counsel or interpretations of the law to individuals. Routinely resolve individual complaints.
To file a complaint, visit your state's Attorney General's website, locate the online complaint form, fill it out and attach the necessary documents, and then mail it to the Attorney General's office address. Each state designates an agency to handle consumer complaints of fraud, deception, or unfair business practices.
Type the name of your state and “consumer protection” into a search engine. The attorney general’s website for your state should come up near the top of the search results. If you are taken to the attorney general’s main page, look for a link for “consumer protection.”. Click on it.
Send the business necessary information. 1 Your name, physical and email address, and phone number. 2 The product or service, including the brand name, model and serial number. 3 The problem with the product or service, in as much detail as possible.
If you have been the victim of fraud or deception, you should file a complaint with the attorney general . A complaint is a formal written document filed by a party seeking legal relief by outlining the allegations, details, remedies, and parties involved. The process for filing includes gathering paperwork, contacting various involved parties, ...