what happens when you file a complaint to the attorney general's office

After you file a complaint with the Attorney General’s Office, an investigator will review your claim and gather more information from you, if necessary. If the staff determines there is sufficient information for a violation of the law, it will write a charge, or a summary of the events that occurred.

Full Answer

When filing a complaint with the Attorney Gener?

Section 552.269 states that a requestor who believes he or she has been overcharged may lodge a complaint with the attorney general. Informal Complaint. An informal complaint may be filed when a requestor believes a governmental body has not properly responded to a request for information or complied with an ORD ruling.

How do I file a complaint?

Once You File Your Complaint. Upon filing your complaint, the Consumer Protection Division will review it. We use these complaints to monitor trends and take action when appropriate and in the public interest. Please note: Filing a complaint does not mean that our office represents you in any legal proceeding.

Do I need a lawyer to file a complaint against?

Focus. Once you file a complaint, you will receive an e-mail from a member of the Division of Civil Rights and Public Trust acknowledging receipt of the complaint form. Your complaint will be reviewed and evaluated by our attorneys to determine whether a sufficient basis exists for action by the Attorney General. We will review the matter as expeditiously as possible; however, …

How to file a complaint and get help?

The complaint will be assigned to a staff member. In most cases that person will send a copy of your complaint letter, and supporting documents, to the business and ask for a response. We will let you know the name of the staff member handling your complaint and what has been done.

How do you report a business for unethical practices?

File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.Mar 16, 2022

Who does the attorney general of New York report to?

The attorney general acts independently of the governor of New York. The department's regulations are compiled in title 13 of the New York Codes, Rules and Regulations (NYCRR).

How do I file a formal complaint?

How to Make a Formal Complaint at WorkPut Your Complaint in Writing. Draft a letter or a formal paper that details your complaint and address it to the head of your company's human resource department. ... Submit Your Complaint. ... Schedule a Meeting. ... Contact the External Agencies.

How do I file a complaint against a business in NY?

File ComplaintHaving a problem with a business? NYC Department of Consumer and Worker Protection (DCWP) Has Your Back. ... Online:Mail/Fax:Mailing Address: NYC Department of Consumer and Worker Protection. ... Fax: (212) 487-4482.

What are the 3 main job duties of the NYS Attorney General?

Representing the state and state agencies before the state and federal courts. Handling criminal appeals and serious statewide criminal prosecutions. Instituting civil suits on behalf of the state. Representing the public's interests in charitable trust and solicitations.

What are the duties and responsibilities of the attorney general of New York State?

In fulfilling the duties of the State's chief legal counsel, the Attorney General not only advises the Executive branch of State government, but also defends actions and proceedings on behalf of the State. The Attorney General serves all New Yorkers in numerous matters affecting their daily lives.

Why should you take action on a complaint?

Filing a complaint underscores the seriousness of the issue and your resolve to get action. Filing a complaint can increase the visibility of your organization or group. When you put something in writing, it is harder to ignore.

What is informal complaint?

Informal complaint means a matter that requires follow-up action or investigation by the utility or the commission to resolve the matter without a formal hearing.

What is the difference between a complaint and a formal complaint?

Formal complaints are assigned to a Compliance Officer for inspection. Non-formal complaints are complaints made anonymously, by former employees, or by individuals who did not provide their written signature for the complaint.Apr 7, 2022

How do I file a complaint with the NYS Attorney General?

ContactComplaint Form: To file a complaint, please complete the form at this link and mail it to us at:Phone: 212-416-8090.Email: [email protected] Hotline: ... NYS OAG Information and Complaint Helpline: 1-800-771-7755.NY State Police Investigation:More items...

Who protect consumer rights?

Federal consumer protection laws are mainly enforced by the Federal Trade Commission, the Consumer Financial Protection Bureau, the Food and Drug Administration, and the U.S. Department of Justice.

Where can you complain about a company?

10 Effective Ways to Complain About a Company OnlineGo to the company website. ... Contact the Better Business Bureau. ... Contact the Federal Trade Commission (FTC). ... Check out the Ripoff Report. ... Email [email protected]. ... Try Yelp. ... Post on Planet Feedback. ... Google your attorney general.More items...

What is a written complaint?

Written complaint setting forth the reasons the person believes the charges are excessive. A copy of the original request for information. A copy of any correspondence from the governmental body stating the proposed charges. Informal Complaint.

What is an informal complaint?

Informal Complaint. An informal complaint may be filed when a requestor believes a governmental body has not properly responded to a request for information or complied with an ORD ruling.

What is the Attorney General's job in Texas?

The Attorney General is responsible for ensuring that Texas government is open and accessible to all citizens. Part of this responsibility includes interpreting and enforcing the Public Information Act (PIA).

How to file a complaint against a company?

The more details you can provide, the more effectively we can review your complaint. Important information includes: 1 The name of the business or individual you're filing a complaint against 2 The business/individual's full address, including zip code 3 A detailed description of your complaint 4 Explanation of how you came into contact with the business/individual 5 Transaction dates and amounts 6 Contract information (when appropriate) with payment details 7 How you may have attempted to resolve the dispute, including the names of people you spoke with

What do you do when you are sued?

File lawsuits on your behalf or on behalf of individual consumers. Bring criminal charges for deceptive practices. Provide legal counsel or interpretations of the law to individuals. Routinely resolve individual complaints.

Division of Civil Rights & Public Trust

Once you file a complaint, you will receive an e-mail from a member of the Division of Civil Rights and Public Trust acknowledging receipt of the complaint form. Your complaint will be reviewed and evaluated by our attorneys to determine whether a sufficient basis exists for action by the Attorney General.

What Happens After a Complaint is Filed?

Once you file a complaint, you will receive an e-mail from a member of the Division of Civil Rights and Public Trust acknowledging receipt of the complaint form. Your complaint will be reviewed and evaluated by our attorneys to determine whether a sufficient basis exists for action by the Attorney General.

How to report a scam in Ohio?

Consumers who would like to file a complaint or report a scam should contact the Ohio Attorney General’s Office at www.OhioProtects.org or 800-282-0515.

Is Ohio a public record?

Keep in mind that consumer complaints filed with the Ohio Attorney General’s Office are public records, and they may be released in a public records request. They also generally will be provided to the organization against which you file your complaint. Typically, after receiving your complaint, a specialist will attempt to resolve ...