what happens when an attorney general investigates a consumer complaint ky

by Evangeline Hessel MD 9 min read

If the attorney fails to respond he or she will be suspended. If the attorney responds, the committee will review the complaint and response. The Committee may decide to close the file if the complaint seems to lack merit or if they are satisfied with the lawyer's response.

Full Answer

How do I file a consumer complaint in Kentucky?

If you wish to file a telemarketing or "no-call" complaint, please visit nocall.ky.gov. If you would like assistance in resolving a consumer complaint, please complete our Online Consumer Complaint and Mediation Request Form, or print and mail a General Consumer Mediation Form (on the right sidebar of this page), or call the Consumer Protection Division at (502) 696-5389.

What does the Kentucky Office of consumer protection do?

The Attorney General's Office of Consumer Protection safeguards Kentuckians from unfair business practices by enforcing the Kentucky Consumer Protection Act (KCPA). The KCPA protects Kentucky's citizens from "unfair, false, misleading, or deceptive acts or practices in trade or commerce." The Office of Consumer Protection enforces the Act by bringing lawsuits in the …

How do I report deceptive business practices in Kentucky?

The undersigned has submitted a consumer complaint and is currently working with the Kentucky Office of the Attorney General through the mediation process and hereby authorizes the company listed below (and its employees) to speak with and discuss my account/loan/mortgage on my behalf with the Kentucky Office of the Attorney General.

What is the Kentucky Consumer Protection Act (KCPA)?

The Department of Criminal Investigations (DCI) is an investigative and law enforcement branch of the Office of the Attorney General and is made up of sworn detectives who are cross-trained in several investigative fields. DCI investigates crimes that Kentucky law enforcement agencies are not often trained in or equipped to support.

How long does it take to resolve a consumer complaint?

Earlier, cases in consumer courts used to get resolved in three-six months. However, nowadays it may take one to three years. This is one of the reasons, why not many consumers are willing to approach the consumer courts or even leave their case mid-way.Jun 21, 2014

What does KY Attorney General do?

As the chief prosecutor, the Attorney General is the Chairman of the Kentucky Prosecutors Advisory Council, which supervises the prosecutors of Kentucky (KRS 15.700, KRS 15.705). As chief law officer, they write opinions to advise government officials and agencies concerning the law.

What will a consumer do if they want to file a complaint?

A dissatisfied consumer can file a complaint directly with the national commission or appeal against decisions of the state commission within a month from the date of the order. The court fee is Rs 5,000 and the demand draft should be in the name of The Registrar, National Consumer Disputes Redressal Commission.

How do I file a complaint with the Kentucky Attorney General?

* You may request a complaint form be sent to you by calling our toll free number at 888-432-9257 and selecting option #3. Please leave your name and address and indicate whether your complaint is against a telemarketer, automobile dealer, or other type of business.

What power does the governor have in Kentucky?

Among the powers appropriated to the governor in the constitution are the ability to grant pardons, veto legislation, and call the legislature into session. The governor serves as commander-in-chief of the state's military forces and is empowered to enforce all laws of the state.

How can I contact the Kentucky Attorney General?

Phone Numbers​Main​ switchboard. 502-696-5300.Main fax number. 502-564-2894.Consumer Protection switchboard. 502-696-5389.Rate Intervention switchboard. 502-696-5453.

Who should you first contact with a consumer complaint?

Start your complaint with the seller or manufacturer. If they don't help, seek help from your local government or a consumer organization.Mar 16, 2022

Does filing a complaint with the BBB do anything?

One good option is to file a complaint with the Better Business Bureau (BBB). The BBB helps consumers settle disputes related to sales, contracts, customer service, warranties, billings, and refunds every year. It accepts complaints even if the company that's harmed you doesn't belong to the Better Business Bureau.Apr 15, 2020

Who of the following Cannot file a complaint?

Answer: d) A person who obtains the goods with no consideration.Apr 14, 2020

How do I file a complaint against a business in Kentucky?

You may also request a complaint form be sent to you by emailing the Consumer Protection Division or by calling our toll free number at 1-888-432-9257 and selecting option #3. Please leave your name and address and indicate whether your complaint is against a telemarketer, automobile dealer, or other type of business.

What is the statute of limitations in Kentucky?

LIMITATIONS PERIOD The statute of limitations is five years, for actions on a liability created by statute, when no other time is fixed by the statute creating the liability (Ky.

How do I report a business in Kentucky?

If you have any questions about annual reports, please contact the Secretary of State's Office:phone: (502) 564-3490.fax: (502) 564-5687.email.mail: Office of the Secretary of State. Filings Branch. 700 Capital Ave. P.O. Box 718. Frankfort, KY 40602.

What is the Kentucky Consumer Protection Act?

The Attorney General's Office of Consumer Protection safeguards Kentuckians from unfair business practices by enforcing the Kentucky Consumer Protection Act (KCPA). The KCPA protects Kentucky's citizens from "unfair, false, misleading, or deceptive acts or practices in trade or commerce." The Office of Consumer Protection enforces the Act by bringing lawsuits in the public interest to obtain civil penalties and consumer redress, including restitution and injunctive relief aimed at changing bad business practices. The division acts in a wide variety of cases, including those involving unscrupulous auto dealers, pharmaceutical companies that understate risks or overstate benefits of their drugs, and for-profit colleges that misrepresent the value of their degrees. The Office of Consumer Protection has also taken action against telemarketers, home remodelers, mortgage lenders, and other types of companies when they do not compete fairly or engage in unfair practices. This enforcement protects not only citizens, but also ethical sellers of goods and services.

What is the Consumers Advisory Council?

Consumers' Advisory Council. The Consumers' Advisory Council acts as an advisory to consumers on consumer affairs in Kentucky. The attorney general is an ex-officio member of the council and serves as chair. The council has 16 members who are appointed by the governor.

What is the phone number for Frankfort KY?

Frankfort, Kentucky 40601. Phone: 502-696-5389. Fax: 502-573-8317. Hotline: 888-432-9257. Kentuckians should report scams to the Office of the Attorney General by calling 888-432-9257 or completing a scam complaint online.

How to file a complaint against a state?

To file a complaint, visit your state's Attorney General's website, locate the online complaint form, fill it out and attach the necessary documents, and then mail it to the Attorney General's office address. Each state designates an agency to handle consumer complaints of fraud, deception, or unfair business practices.

How to find consumer protection?

Type the name of your state and “consumer protection” into a search engine. The attorney general’s website for your state should come up near the top of the search results. If you are taken to the attorney general’s main page, look for a link for “consumer protection.”. Click on it.

What to do if you have been victim of fraud?

If you have been the victim of fraud or deception, you should file a complaint with the attorney general . A complaint is a formal written document filed by a party seeking legal relief by outlining the allegations, details, remedies, and parties involved. The process for filing includes gathering paperwork, contacting various involved parties, ...

How to contact a company about a product?

Send the business necessary information. 1 Your name, physical and email address, and phone number. 2 The product or service, including the brand name, model and serial number. 3 The problem with the product or service, in as much detail as possible.

Christine C McCall

As an attorney who handles attorney discipline matters, I think I must write to add that NOT ALL complaints will cause the procedural course of conduct by the State Bar that has been described here by the prior responders.

Frank Wei-Hong Chen

After you file your complaint with the State Bar of California, a State Bar investigator will typically send a letter to the attorney setting forth your accusations and ask the attorney to provide a written response within a certain number of days.#N#The State Bar will just close the file if there does not appear to be any ethical...

Kevin Samuel Sullivan

The attorney will respond in writing and the state bar will then decide if the facts warrant punishment.

Joseph Jonathan Brophy

The attorney will have to answer the complaint in writing. If the attorney fails to respond he or she will be suspended. If the attorney responds, the committee will review the complaint and response. The Committee may decide to close the file if the complaint seems to lack merit or if they are satisfied with the lawyer's response.