Routinely resolve individual complaints; Once You File Your Complaint. Upon filing your complaint, the Consumer Protection Division will review it. We use these complaints to monitor trends and take action when appropriate and in the public interest. Please note: Filing a complaint does not mean that our office represents you in any legal proceeding.
Your complaint will be sent to our office and you will immediately receive a "Complaint Confirmation" on your screen which contains the information you provided along with other important information about how we will handle your complaint. You will not receive an email confirmation. 4.
If your complaint is within our area of responsibility: The complaint will be assigned to a staff member. In most cases that person will send a copy of your complaint letter, and supporting documents, to the business and ask for a response. We will let you know the name of the staff member handling your complaint and what has been done.
Consumers or businesses can call our Home Improvement Registration Hotline, at 1-888-520-6680, to report unregistered contractors operating in their communities. Complaints about unregistered contractors can also be emailed to our office at: [email protected].
You may request a Statement of Complaint Form by mail, by calling the Professional Compliance Office Hotline at 1-800-822-2113 (if you are calling from within Pennsylvania) or at 1-717-783-4854 (if you are calling from outside Pennsylvania).
In order to keep you posted on the status of your complaint during what can be a lengthy process, CSLB will notify you when: The complaint is received and assigned to a CSR; The complaint is transferred to an Investigation Center (if mediation fails to resolve it); A citation or accusation is issued; and/or.
If you have a complaint against a contractor log onto the Web at www.cslb.ca.gov or call 1-800-321-CSLB (2752) and ask for a copy of “A Consumer Guide to Filing Construction Complaints” and a complaint form.
If you wish to file a complaint against a contractor, you may contact the Department of Business & Professional Regulation online at www.myfloridalicense.com or by phone at (850) 487-1395.
To make a claim against a cashier's check you must first file a lawsuit against both the licensee and the surety that holds the cashier's check (Contractors State License Board Registrar of Contractors). CSLB can only make payment from a cashier's check under a court order.
Send Contact Letters. CSLB's Intake/Mediation Center sends contact letters to you and the complainant. The notice to the complainant urges him/her to cooperate with you to try to resolve the complaint. Both parties typically receive the contact letter within two to three weeks of CSLB's receipt of the complaint.
The Contractors State License Board(CSLB)The Contractors State License Board(CSLB) protects California consumers by licensing and regulating the state's construction industry. CSLB was established in 1929 and today licenses about 290,000 contractors in 44 different classifications.
The best way to let CSLB know about unlicensed activity on an active job site is by completing the SWIFT Lead Referral form. After completing the form you may attach it to an email and send it to the appropriate SWIFT office.
Is Hiring an Unlicensed Contractor in California Illegal? The California Contractor's State License Law protects homeowners against unlicensed contractors. It is illegal for an unlicensed person to perform contracting work on any project valued at $500 or more in combined labor and material costs.Apr 23, 2019
When Contractors Face Theft by Deception Charges If you intentionally induce a homeowner to pay you, and then you never begin the work, or you begin the work, stop, and never return, then you could face criminal charges.Sep 8, 2020
In Florida, it is a criminal offense to engage in contracting work or to act in the capacity of a contractor without a valid contractor's license. Unlicensed contracting is a serious crime carrying misdemeanor or felony penalties, depending on the number of prior convictions.
four yearsUnder Florida law, you have four years to file a case in court when the parties' obligations are founded on a contract for improvement of real estate. If you fail to initiate litigation within a time frame, you are forever barred from pursuing a breach of contract action.Apr 6, 2021
Send the business necessary information. 1 Your name, physical and email address, and phone number. 2 The product or service, including the brand name, model and serial number. 3 The problem with the product or service, in as much detail as possible.
If you have been the victim of fraud or deception, you should file a complaint with the attorney general . A complaint is a formal written document filed by a party seeking legal relief by outlining the allegations, details, remedies, and parties involved. The process for filing includes gathering paperwork, contacting various involved parties, ...
To file a complaint, visit your state's Attorney General's website, locate the online complaint form, fill it out and attach the necessary documents, and then mail it to the Attorney General's office address. Each state designates an agency to handle consumer complaints of fraud, deception, or unfair business practices.
Type the name of your state and “consumer protection” into a search engine. The attorney general’s website for your state should come up near the top of the search results. If you are taken to the attorney general’s main page, look for a link for “consumer protection.”. Click on it.
Consumers or businesses can call our Home Improvement Registration Hotline, at 1-888-520-6680, to report unregistered contractors operating in their communities.
While the law requires contractors to register with the Attorney General’s office, this registration is not an endorsement of their honesty or quality of work. For this reason, in addition to seeing whether a contractor is registered with the Attorney General’s office, you should also: Thoroughly check your contractor’s references.
Written complaint setting forth the reasons the person believes the charges are excessive. A copy of the original request for information. A copy of any correspondence from the governmental body stating the proposed charges. Informal Complaint.
Informal Complaint. An informal complaint may be filed when a requestor believes a governmental body has not properly responded to a request for information or complied with an ORD ruling.
The Attorney General is responsible for ensuring that Texas government is open and accessible to all citizens. Part of this responsibility includes interpreting and enforcing the Public Information Act (PIA).
First, choose the consumer complaint form that fits your problem. Next, enter the information into the form and submit it electronically. You can attach up to four supporting documents. Please copy and mail any additional supporting documents along with a printed copy of your complaint.
Providing supporting documents helps us respond to your complaint more quickly. Include legible copies of supporting documents such as: Please submit copies of your supporting documents, not originals.
Due to circumstances surrounding the COVID-19 situation, we are not able to process hard copy complaints that are mailed in to us the same way we have in the past and request that consumers submit complaints to us via the online form or by calling our consumer assistance line at (919) 716-6000.
After we review your complaint and supporting documents, we will likely forward them to the business complained about for response. You’ll receive copies of all correspondence. If the complaint falls within the jurisdiction of another local, state, or federal agency, we may refer your complaint to that agency.
He or she will have 30 days to provide a written response to the complaint.
Complaints are reviewed for violations of the Home Improvement Contractor Act. If violations are identified, the complaint is processed and scheduled for a hearing before a Hearing Officer.
The Hearing Officer will take all testimony into consideration, and will issue a written decision within 30 business days following the hearing, which may include sanctions against the contractor/respondent. The hearing Officer will not issue a decision on the day of the hearing.
Your business or organization name is required if you are a Business or Nonprofit. Your business or organization name is required if you are a Business or Nonprofit.
To help our office better serve Ohio consumers, please check all categories that apply to you.
I understand that any information I submit to the Ohio Attorney General’s Office is considered public information and may be released in a public records request.