what does the illinois attorney general's office do for a consumer

Attorney General Kwame Raoul

’s Consumer Protection Division protects Illinois consumers and businesses victimized by fraud, deception, and unfair business practices.

Full Answer

How can the Illinois Attorney General help me?

The Attorney General provides services that cover a broad range of issues, reaching every corner of Illinois. Protecting Consumers Protecting consumers and businesses that have been victimized by fraud, deception or unfair competition is one of the primary functions of the Attorney General.

Who is the Illinois Attorney General for Consumer Protection?

Apr 07, 2022 · Access to Illinois Attorney General Services and Information. Monday, April 11 2022 ATTORNEY GENERAL RAOUL: DUPAGE COUNTY WOMAN ARRAIGNED FOR ALLEGEDLY LYING ON FOID CARD APPLICATION

How do I file a complaint with the Illinois Attorney General?

Nov 19, 2018 · The attorney general’s office describes its role as follows 1: 1. Advocating for the people of Illinois. 2. Working with members of the General Assembly to push for new legislation. 3. Litigating in court. The attorney general’s office investigates and litigates a broad range of issues, including: Consumer fraud; Domestic violence; Sexual assault; Special needs for …

What does the Illinois Consumer Protection Division do?

Mar 02, 2020 · Consumers contacted the Attorney General’s office for a variety of reasons, ranging from as-is sales to financing and warranty issues. Raoul encourages consumers to research dealerships before making any payments or signing contracts and to visit the Attorney General’s website for more information about consumers’ rights and tips to help avoid …

What are the duties of the attorney general?

The principal duties of the Attorney General are to:Represent the United States in legal matters.Supervise and direct the administration and operation of the offices, boards, divisions, and bureaus that comprise the Department.More items...•Oct 8, 2021

How do I file a complaint against a business in Illinois?

You may file your complaint in one of three different ways:Online. File an informal complaint online.By Phone. You can reach us between 8:30 AM and 5:00 PM, Monday through Friday by calling 1-800-524-0795, 1-217-782-2024 outside the State of Illinois, or TTY at 1-800-858-9277. ... By Mail.

What are the 3 Illinois consumer protection agencies?

State and Local Consumer Agencies inIllinoisConsumer Protection Offices.Regional Consumer Protection Offices.City Consumer Protection Offices.

Who protect consumer rights?

Federal consumer protection laws are mainly enforced by the Federal Trade Commission, the Consumer Financial Protection Bureau, the Food and Drug Administration, and the U.S. Department of Justice.

How do I file a complaint with the attorney general's office?

If you cannot complete the form online or need additional assistance with where to direct your complaint, please call our OAG Help Line at (800) 771-7755. Filing a false complaint is punishable as a Class A Misdemeanor. We need complaints in writing.

How do I report a business for Covid violations in Illinois?

If you have questions or concerns, you may contact the Department of Commerce & Economic Opportunity (DCEO) through their COVID-19 Hotline: 1-800-252-2923; or email [email protected].

What can you do if consumer rights are violated?

A complaint relating to violation of consumer rights or unfair trade practices or misleading advertisements, which are prejudicial to the interests of consumers as a class, may be forwarded either in writing or in electronic mode, to any one of these authorities — the district collector or the commissioner of regional ...Aug 18, 2019

What are the 8 basic rights of the consumers?

The eight consumer rights are: The right to satisfaction of basic needs – to have access to basic, essential goods and services such as adequate food, clothing, shelter, health care, education, public utilities, water and sanitation.

What are the consumer responsibilities?

Consumer ResponsibilitiesBe Aware. Gather all the information and facts available about a product or service, as well as, keep abreast of changes and innovations in the market.Beware. ... Think Independently. ... Speak Out. ... Be an Ethical Consumer. ... Complain. ... Share Experience. ... Respect the Environment.

What are consumer rights violations?

If there is violation consumer's right then a complaint can be made under the following circumstances and reported to the close by designated    The goods or services purchased by a person or agreed to be purchased by a person has one or more defects or deficiencies in any respect A trader or a service provider ...

What laws are used to protect consumers?

Some key federal consumer protection statutes include the Federal Trade Commission Act (“FTC Act”), the Dodd-Frank Wall Street Reform and Consumer Protection Act (“Dodd-Frank Act”), the Gramm-Leach-Bliley Act (“GLB Act”), the Truth in Lending Act (“TILA”), the Fair Credit Reporting Act (“FCRA”), the Fair Debt ...

What are the five rights of consumer?

Existing Rights of consumers: Right to be Informed. Right to Choose. Right to be Heard. Right to Seek redressa.Aug 13, 2019

What is a complaint form?

Complaint forms are public records, which are subject to the Freedom of Information Act just like other public records. If we receive a request for copies of records that include your complaint, we may be required to provide a copy of your complaint to the requestor.

Does the Attorney General require a Social Security number?

The Attorney General's Office does not require that you provide your Social Security Number or information as to your citizenship status in order to file a consumer complaint. The information you submit will be used by attorneys, investigators, and other members of the Attorney General’s staff involved in carrying out the functions, programs, ...

What is the Office of the Attorney General?

The Office of the Attorney General is committed to a free and open government supported by free and open exchange of information, as set forth in such laws as the Freedom of Information Act (FOIA) and the Open Meetings Act (OMA).

How many complaints does the Attorney General receive?

The office receives approximately 25,000 consumer complaints each year, most commonly concerning motor vehicles and home repair.

What is the role of Attorney General Raoul?

Attorney General Raoul is committed to defending the rights of all the people of Illinois. Bureaus within the office are dedicated to specifically protecting civil, labor and employment, disability and veterans rights.

What are the powers of the Attorney General of Illinois?

The powers of the attorney general of Illinois are derived from the Attorney General Act, 1 which lists these duties: 1. To represent the people of Illinois before the Supreme Court in all cases in which the state or the people of the state are interested parties. 2.

What are the issues that the Attorney General's Office works with?

Disability and veterans rights. Labor and employment. Freedom of Information Act. Open Meetings Act. The methamphetamine crisis. When necessary, the attorney general’s office also works with state and local law enforcement agencies on investigating these issues.

Who handles crimes committed locally in Illinois?

Crimes committed locally are generally handled by the state’s attorney of each county , not the Illinois attorney general. The attorney general’s office generally focuses on crimes in which the state itself a victim or a defendant or in which a state officer acting in his or her official capacity is the defendant. 1.

Who is required to represent the state officer in any proceedings brought against him?

If, however, the state official is involved in an accident while on the job, for instance while delivering state-owned goods in a state-owned vehicle during work hours, then the attorney general is required to represent the state officer in any proceedings brought against him. 4.

Who would not be required to represent the state officer in an accident?

For instance, if a state officer was jogging in the morning and was involved in an accident, the attorney general of the state would not be required to represent or defend the state officer as the accident occurred while he or she was off the job.

Who is the Attorney General of Illinois?

ATTORNEY GENERAL KWAME RAOUL. Attorney General Kwame Raoul (Democrat) was sworn in as the 42nd Attorney General of Illinois in January 2019. Born in Chicago to Haitian immigrants, Raoul brings a lifetime of legal and policy experience, advocacy and public service to the Office of the Attorney General. As the state’s chief legal and law enforcement ...

How long was Attorney General Raoul in office?

Before he was elected as Attorney General in November 2018, Attorney General Raoul spent 14 years serving as a state senator representing the 13th legislative district.

What is the role of an attorney general?

As chief legal officers of the states, commonwealths, District of Columbia, and territories of the United States, the role of an attorney general is to serve as counselor to state government agencies and legislatures, and as a representative of the public interest.

What is the role of a public advocate?

Issuing formal opinions to state agencies. Acting as public advocates in areas such as child support enforcement, consumer protections, antitrust and utility regulation. Proposing legislation. Enforcing federal and state environmental laws. Representing the state and state agencies before the state and federal courts.

What is the People's Lawyer podcast?

The People’s Lawyer is a biweekly podcast from NAAG that explores the role of state and territory attorneys general as chief legal officers and their work protecting the rule of law and the U.S. Constitution.