what does the attorney general of nc do for consumers

The Consumer Protection Division of the North Carolina Attorney General

's Office works to protect North Carolina consumers by fighting unfair business practices. The Consumer Protection Division has helped hundreds of thousands of consumers like you get more than $100 million in refunds and helped win $250 million in savings on your utility rates.

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Who is the Attorney General of North Carolina for consumers?

Stein also ensures that consumers are protected by going after scam artists and corporate bad actors. The Attorney General protects the taxpayers as well, by providing legal representation to state government agencies, departments and commissions, and by investigating and cracking down on Medicaid fraud. The Attorney General also oversees the North Carolina Justice …

Who protects North Carolina consumers at the Department of Justice?

The Consumer Protection Division of the North Carolina Attorney General's Office works to protect North Carolina consumers by fighting unfair business practices. The Consumer Protection Division has helped hundreds of thousands of consumers like you get more than $100 million in refunds and helped win $250 million in savings on your utility rates. The North Carolina …

When does the North Carolina attorney general take legal action?

The Attorney General. Attorney General Josh Stein leads the North Carolina Department of Justice in its mission to protect the people of North Carolina. The North Carolina Department of Justice works to prevent crime and support law enforcement, to safeguard consumers, and to defend the State, its people, and their constitutional rights.

What does the North Carolina consumers council do?

Attorney General Josh Stein reached a $26 billion agreement with three opioid distributors and Johnson & Johnson for manufacturing and marketing opioids. Attorney General Stein has negotiated nearly $900 million for North Carolina to fund treatment and recovery programs to help North Carolinians. Read the Press Release Here.

What does the NC Office of the Attorney General Consumer Protection do?

The NC Consumer Protection Division experts protect North Carolina consumers by fighting unfair business practices like scams and frauds. This agency is related to: ... Consumer and Housing.

What does the attorney general do?

Attorneys general are the top legal officers of their state or territory. They advise and represent their legislature and state agencies and act as the “People's Lawyer” for the citizens.

How do I file a complaint against a business in NC?

I have a problem with a business. Where can I get help? You may wish to file a consumer complaint with the North Carolina Consumer Protection Division. You can file a complaint online or call 1-877-5-NO-SCAM for assistance.Feb 18, 2022

How do I file a complaint with the NC Attorney General?

Contact UsToll-free within North Carolina: 1-877-5-NO-SCAM.From outside North Carolina: (919) 716-6000.En Espanol: (919) 716-0058.

What power does the US Attorney General have?

The Attorney General of the United States – appointed by the President and confirmed by the Senate – heads the DOJ with its more than 100,000 attorneys, special agents, and other staff. It represents the United States in federal criminal and civil litigation, and provides legal advice to the President and Cabinet.

What is the difference between Attorney General and Solicitor General?

The attorney general is usually a highly respected senior advocate of the court, and is appointed by the ruling government. ... The solicitor general is the second law officer of the state after the attorney general.Jan 14, 2006

Does North Carolina have a Consumer Protection Act?

The granddaddy of consumer protection statutes in North Carolina is Chapter 75, which prohibits “Unfair methods of competition in or affecting commerce, and unfair or deceptive acts or practices in or affecting commerce.Apr 11, 2018

Who do you contact when a business rips you off?

Complaints help the FTC and other law enforcement agencies bring scam artists to justice and put an end to unfair and misleading business practices. If you have a complaint, file it online at ReportFraud.ftc.gov or call 1-877-FTC-HELP. This is you. You've been ripped off, or you've spotted a scam.

What costs are associated with customer complaints?

The company incurs real costs in handling these complaints: people costs, technology costs and communication costs; then there are customer recovery costs such as ex gratia payments, gifts, premium waivers and service re-performance. In addition, there are the indirect costs of management time, space and training.Mar 11, 2008

What do customers usually complain about?

Customer complaints are pieces of negative feedback about a company's product, service, or support experience. They often occur when customer expectations aren't met. Consumers may complain when they receive the wrong product size, wait on hold for hours, experience technical difficulties, and numerous other reasons.Feb 10, 2020

How do I contact Josh Stein?

North Carolina Attorney General's Office: Josh SteinAddress 114 W Edenton St. Raleigh, NC 27603.Phone (919) 716-6400 Attorney General Josh Stein Office.Phone 877-566-7226 Consumer Protection.

How do I take legal action against an online company?

Call the customer care number of the e-commerce company to file a complaint. The company may resolve the issue at this stage or direct your complaint to the manufacturer/service provider. If the issue is not resolved at this stage, here is what you should do further.

What is the North Carolina Department of Justice?

The North Carolina Department of Justice works to prevent crime and support law enforcement, to safeguard consumers, and to defend the State, its people, and their constitutional rights.

What is the NCDOJ?

NCDOJ’s Environmental Division works to protect the air North Carolinians breathe and the water they drink. That includes making sure that companies meet environmental regulations, holding corporations accountable if they pollute our air and drinking water, safeguarding our coastline and our coastal economy.

What is public protection?

The Public Protection Section works to prevent crime and support victims through policy and public education. This work includes a focus on victims and survivors of violent crime, such as domestic violence, sexual assault, and human trafficking.

Attorney General Stein Reaches Agreement with JUUL

Attorney General Josh Stein reached agreement on a consent order that will require JUUL to pay $40 million and make drastic changes to the way it conducts business. North Carolina is the first state in the nation to successfully hold JUUL accountable.

Report Robocalls

Robocalls are disrupting the lives of far too many North Carolininans. Don’t let robocallers scam you with coronavirus scare tactics. Report online below or call toll-free at 1 (844) 8-NO-ROBO.

Task Force Releases Final Report

Attorney General Josh Stein and Associate Justice Anita Earls, co-chairs of the North Carolina Task Force for Racial Equity in Criminal Justice, delivered the Task Force’s reccomendations report to Gov. Roy Cooper. Click below for the full report.

Complain Online

First, choose the consumer complaint form that fits your problem. Next, enter the information into the form and submit it electronically. You can attach up to four supporting documents. Please copy and mail any additional supporting documents along with a printed copy of your complaint.

What to Include

Providing supporting documents helps us respond to your complaint more quickly. Include legible copies of supporting documents such as: Please submit copies of your supporting documents, not originals.

Complain by Mail

Due to circumstances surrounding the COVID-19 situation, we are not able to process hard copy complaints that are mailed in to us the same way we have in the past and request that consumers submit complaints to us via the online form or by calling our consumer assistance line at (919) 716-6000.

What happens to my complaint?

After we review your complaint and supporting documents, we will likely forward them to the business complained about for response. You’ll receive copies of all correspondence. If the complaint falls within the jurisdiction of another local, state, or federal agency, we may refer your complaint to that agency.

What is the role of an attorney general?

As chief legal officers of the states, commonwealths, District of Columbia, and territories of the United States, the role of an attorney general is to serve as counselor to state government agencies and legislatures, and as a representative of the public interest.

What is the People's Lawyer podcast?

The People’s Lawyer is a biweekly podcast from NAAG that explores the role of state and territory attorneys general as chief legal officers and their work protecting the rule of law and the U.S. Constitution.

What is the role of a public advocate?

Issuing formal opinions to state agencies. Acting as public advocates in areas such as child support enforcement, consumer protections, antitrust and utility regulation. Proposing legislation. Enforcing federal and state environmental laws. Representing the state and state agencies before the state and federal courts.