what do you do when your attorney does not return your call

by Tad Jacobs DDS 9 min read

Lawyers: A Client’s Manual by Joseph McGinn tells the steps to use if you’ve reached the point of no return:

  • Tell your lawyer directly and give your reasons.
  • Send your lawyer a letter of dismissal and retain a copy.
  • Arrange to pay any outstanding charges.
  • Pick up the file as soon as possible.
  • Select another lawyer.

If your attorney is not returning your calls or voicemails, ask to speak with someone else at the firm. This may be the receptionist, paralegal or even another attorney in the office. You can let this person know that you cannot get in touch with your lawyer and leave a message with them as well.Jun 29, 2020

Full Answer

What can I do if my attorney will not return my calls?

If a lawyer will not return your phone call, then that may indicate that he is neglecting the legal matter that you have entrusted to him. If so, then you may want to retain another attorney. Any new attorney may wish to see the file. You can call on the phone and request your file, saying that you will come by to pick it up.

Why your lawyer won't return your phone calls?

Jun 29, 2020 · Call your attorney’s office. If your attorney is not returning your calls or voicemails, ask to speak with someone else at the firm. This may be the receptionist, paralegal or even another attorney in the office. You can let this person know that you cannot get in touch with your lawyer and leave a message with them as well.

What if my lawyer won't return my phone calls?

Apr 07, 2022 · If you have an attorney that won’t call you back and not responding, call the office. Make an appointment. Go in and meet with them and if that doesn’t solve your problem, then get a different attorney on board and fire the first one. I’m Attorney Ben Schwartz. I hope that you found this video informative and helpful.

What to do when your attorney is not responsive?

Nov 05, 2016 · Within the letter, you need to specifically spell out that your lawyer is not properly communicating you about your case. You should take the time to cite specific examples, including dates and times of unreturned phone calls. You need to be firm, but respectful, in your communication. You need to tell your attorney that you will seek new legal representation if …

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How long should you give a lawyer to call you back?

Scott Aalsberg Esq. A: The lawyer should be responsive to your questions within 24-48 hours after you left a message. If the lawyer is not responsive, perhaps he or she is on vacation and unable to return.Dec 28, 2019

What to do when your lawyer stops communicating with you?

If you have called your attorney, left messages, sent emails, and you still haven't heard a response, the best course of action is to send a certified letter to his or her office questioning the failure to communicate and informing them that you are prepared to find a new lawyer if the situation does not improve.Mar 29, 2021

Is it normal for lawyers to not respond?

One of the most common reasons that lawyers fail to communicate with their clients is because they are simply too busy. If you feel like you are getting the runaround, it may be time to take a more direct approach and call your lawyer directly.Jul 10, 2021

What should you not say to a lawyer?

9 Taboo Sayings You Should Never Tell Your LawyerI forgot I had an appointment. ... I didn't bring the documents related to my case. ... I have already done some of the work for you. ... My case will be easy money for you. ... I have already spoken with 5 other lawyers. ... Other lawyers don't have my best interests at heart.More items...•Mar 17, 2021

How often should your lawyer update you?

Once a month is a good rule of thumb if things are slow, but if you are preparing for trial or in my case an administrative benefits hearing, the contact with you and your attorney should be more frequent and specifically scheduled.

What is unethical for a lawyer?

Attorney misconduct may include: conflict of interest, overbilling, refusing to represent a client for political or professional motives, false or misleading statements, knowingly accepting worthless lawsuits, hiding evidence, abandoning a client, failing to disclose all relevant facts, arguing a position while ...

Why do attorneys take so long to respond?

Your Lawyer Is Busy with Other Cases Your attorney may not be able to respond to you right away because they're dealing with another client's negotiations or trial. Being busy with another client isn't an excuse to completely fail to respond to another client.Jul 29, 2020

What is the most common complaint against lawyers?

Perhaps the most common kinds of complaints against lawyers involve delay or neglect. This doesn't mean that occasionally you've had to wait for a phone call to be returned. It means there has been a pattern of the lawyer's failing to respond or to take action over a period of months.

You Need to Write Letters

You Need to Write Letters#N#I appreciate that phone calls are easier and that you shouldn't have to write a letter to your own attorney. But when the attorney does not return phone calls and you do not know why you can't reach him on the phone, send him a letter.

Ask the Phone Receptionist What is Going On

Ask the Phone Receptionist What is Going On#N#If you get a live person on the phone when you call the lawyer's office, ask that person why you cannot seem to talk to your lawyer. Maybe he is in the hospital or there is some other reason, and the receptionist may be able to tell you.

Request Your File - It Is Your Property

Request Your File - It Is Your Property#N#The file that the attorney has created and maintained on your case is actually your property. The attorney can keep a copy at his expense, but the original file and papers in it are property of the client.

If Nothing Else Works, Threaten to File a State Bar Grievance

If Nothing Else Works, Threaten to File a State Bar Grievance#N#A lawyer has a duty to communicate with his or her client. The failure to do so is professional misconduct. One of the functions of the State Bar is to investigate and punish professional misconduct by attorneys, based on Grievances filed by clients.

What Is A Disc Herniation?

Personal Injury Attorney Ben Schwartz answers a viewer's question, " What is a disc herniation?" https://youtu.be/flWzyNxUwaw Hi, I'm Ben Schwartz, I'm an attorney and we're going to answer a question today from Jake in Columbia, Maryland. Jake wrote in he said, “I was rear-ended in...

Negligent Security Case

Personal Injury Attorney Ben Schwartz gives an overview of a negligent security case. https://youtu.be/SVEfZ4Z8q1k Hi, I’m Attorney Ben Schwartz, Today I am going to give you a quick overview of a negligent security case. In my law firm, Schwartz and Schwartz our attorneys handle negligent...

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We have offices conveniently located to provide expert legal representation in Delaware, Maryland, Washington, D.C., New Jersey, and Pennsylvania.

What happens if your lawyer doesn't handle your case?

If your lawyer fails to handle your case competently, including intentionally ignoring you or by being too busy to work on your case, you may be able to take action through a legal malpractice suit. Poor communication alone is not grounds for a legal malpractice suit, but if your attorney stops working on your case altogether it could escalate to a malpractice suit.

What to do before terminating a relationship with an attorney?

Before terminating your relationship with your attorney, read your retainer agreement. The retainer agreement serves as a contract for services between you and your lawyer. It should clearly define the terms of your relationship and what happens if you chose to end it.

How to end a relationship with a lawyer?

To end the relationship, send a written letter, preferably certified with a return receipt requested. The letter should explain your concerns with the lawyer’s inattentive behavior and request a complete copy of your file.

Why is communication important in a lawyer?

Lack of communication is one of the leading reasons clients choose to seek a new lawyer. While lawyers are often busy attending court, meeting with other clients or preparing a case, persistently failing to return calls or emails can damage the relationship and case beyond repair.

Can I terminate my attorney contract?

I am sorry that you are having such issues with your attorney. Yes, you may terminate your contract with your attorney at any time. However, he may have an interest in your case for costs and fees for the work he has already done on your file. You may wish to go visit him and tell him of your frustrations face to face. Best of luck to you.

Can I terminate my lawyer?

Yes, you can always terminate your lawyer's representation. Before you do, I would recommend making an appointment to see him and let him know of your dissatisfaction and give him a chance to explain what he is doing on the case. You have to understand that there is not much an attorney can do on your case until you are finished with your medical treatment. I do not know how long ago you finished or if you are finished. You say the attorney is slow to return your calls. If it is usually the same week, then that is pretty normal. You would be shocked at the volume of calls an attorney gets, most of which the staff could handle if clients would allow that, but they usually insist on talking to the attorney.

Can you fire a lawyer if your case is good?

If your case is a good case then he ought to be moving. (your case may not be as good as you think it is) you can fire him and get a new lawyer anytime.

Download a pamphlet in your preferred language

At the first sign of a problem with your attorney, contact them right away.

If you think your attorney has acted unethically

If you believe that your attorney acted unethically, you should consider filing a complaint with the State Bar. You can complete a complaint form online or download a PDF complaint form from the State Bar’s website.

If you have a problem with billing or fees

First, talk to your lawyer about it. You may find that the case was more complicated and took more time than you realized. Your lawyer may also find that a billing mistake was made. More information about resolving fee disputes

If you want to file a complaint against your attorney

To file a complaint against your attorney, use the online complaint form . Or download a PDF version of the form. Fill it out and mail it to:

What to do if your lawyer doesn't work?

If that doesn't work, as a last resort you may need to sue your lawyer in small claims court, asking the court for money to compensate you for what you've spent on redoing work in the file or trying to get the file.

What to do if you lost money because of a lawyer?

If you lost money because of the way your lawyer handled your case, consider suing for malpractice. Know, however, that it is not an easy task. You must prove two things:

What is the agency responsible for licensing and disciplining lawyers?

Every state has an agency responsible for licensing and disciplining lawyers. In most states, it's the bar association; in others, the state supreme court. The agency is most likely to take action if your lawyer has failed to pay you money that you won in a settlement or lawsuit, made some egregious error such as failing to show up in court, didn't do legal work you paid for, committed a crime, or has a drug or alcohol abuse problem.

What to do if you can't find out what has been done?

If you can't find out what has (and has not) been done, you need to get hold of your file. You can read it in your lawyer's office or ask your lawyer to send you copies of everything -- all correspondence and everything filed with the court or recorded with a government agency.

What to do if you are not satisfied with your lawyer?

If you're not satisfied with your lawyer's strategy decisions or with the arguments the lawyer has been making on your behalf, you may even want to go to the law library and do some reading to educate yourself about your legal problem.

Can you sue for legal malpractice?

If you want to sue for legal malpractice, do it as quickly as possible. A common defense raised by attorneys sued for malpractice is that the client waited too long to sue. And because this area of the law can be surprisingly complicated and confusing, there's often plenty of room for argument.

Does the state bar reimburse clients?

But all states except Maine, New Mexico, and Tennessee do have funds from which they may reimburse clients whose attorneys stole from them.

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