what complaints does attorney generals office handle

by Dr. Lesly Aufderhar 7 min read

Each state designates an agency to handle consumer complaints of fraud, deception, or unfair business practices. Typically, the state’s attorney general investigates those complaints. If you have been the victim of fraud or deception, you should file a complaint with the attorney general.

Full Answer

How to find out about complaints on attorneys?

Section 552.269 states that a requestor who believes he or she has been overcharged may lodge a complaint with the attorney general. Informal Complaint An informal complaint may be filed when a requestor believes a governmental body has not properly responded to a request for information or complied with an ORD ruling.

Where to submit civil rights complaint?

The Consumer Protection, Child Support, and Health Care Fraud Divisions of the Attorney General's office help consumers each year by mediating complaints that fall within our jurisdiction. Please refer to the Complaint Directory before submitting a complaint to avoid unnecessary delays in processing. File a Complaint Attorney General Other Agencies

What is an attorney general complaint?

The Attorney General's Office is authorized to bring legal action only in the name of the State of Washington, and is prohibited from serving as an attorney for individual consumers. We are further prohibited from giving advice, rendering opinions or interpretations, or conducting research on behalf of individuals or businesses.

How do I file a consumer complaint?

Your Complaint Is Public. Complaints filed with the Consumer Protection Division are potentially an open record. This means any member of the public may file an open records request and view your complaint. What We Can Do. Receive consumer complaints and review them to identify illegal activity; File civil lawsuits acting in the public interest

What does the attorney general do?

Attorneys general are the top legal officers of their state or territory. They advise and represent their legislature and state agencies and act as the “People's Lawyer” for the citizens.

How do I file a complaint against a local business?

File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.Sep 30, 2021

Who can I complain to about a company?

An ombudsman is a person who has been appointed to look into complaints about companies and organisations. Ombudsmen are independent, free and impartial – so they don't take sides. You should try and resolve your complaint with the organisation before you complain to an ombudsman.

How do I file a complaint with the Attorney General Office?

You can also request a complaint form by calling 1.800. 382.5516 or 317.232. 6330....Consumer Complaint Forms:Online Consumer Complaint Form.Fillable Consumer Complaint Form.Printable Consumer Complaint Form.QUEJA DEL CONSUMIDOR.

What are some examples of consumer complaints?

Customer ComplaintsLong Wait on Hold. ... Unavailable or Out of Stock Product. ... Repeating the Customer's Problem. ... Uninterested Service Rep. ... Poor Product or Service. ... No First Call Resolution. ... Lack of Follow Up. ... New Product or Feature Request.Aug 13, 2020

Does filing a complaint with the FTC do anything?

Complaints help the FTC and other law enforcement agencies bring scam artists to justice and put an end to unfair and misleading business practices. If you have a complaint, file it online at ReportFraud.ftc.gov or call 1-877-FTC-HELP. ... The Federal Trade Commission is the nation's Consumer Protection Agency.

Do companies need to have a complaints procedure?

A business must have in place and operate appropriate and effective internal complaints handling procedures (which must be in writing) for handling any expression of dissatisfaction, whether oral or written, and whether justified or not, from or on behalf of a complainant about that business's provision of a regulated ...

How do I make an official complaint?

Tips for writing a formal complaintDate the letter of complaint.Provide your name and address.Give a clear account of what happened and what went wrong.Include all the relevant facts such as dates and names but try to keep the letter concise.More items...

How long does a company have to resolve a complaint?

You have up to 8 weeks to resolve all other complaints. The time you have to resolve a complaint starts from the date it is received anywhere in your business. Customers might complain to you in a number of ways, so it's important to make sure all relevant staff know how the complaints procedure works.

What is the basis for consumer protection laws?

Consumer protection laws exist to prevent dangerous or unethical business practices, such as false advertising or faulty products. For most consumer goods, the Federal Trade Commission regulates warranties and service contracts.

What are customer issues?

Customer complaints can be defined as the gaps between what business promises in terms of the product or services and what customers get. It is a mismatch between how customers perceive the brand and where they fail to get the desired customer service experience.Feb 14, 2022

How do I contact Xavier Becerra?

Call, email, or write to President BidenCall, email, or write to President Biden.Email Xavier Becerra, Secretary of Health & Human Services: [email protected] Marcella Nunez-Smith, Chair of White House COVID-19 Equity Task Force: [email protected] items...

How do I file a complaint against a business in NY?

Consumers can file a complaint online at https://dos.ny.gov/file-consumer-complaint or by requesting a consumer complaint form by calling the Consumer Assistance Hotline at (800) 697-1220.

How do I file a complaint against a business in PA?

You may request a Statement of Complaint Form by mail, by calling the Professional Compliance Office Hotline at 1-800-822-2113 (if you are calling from within Pennsylvania) or at 1-717-783-4854 (if you are calling from outside Pennsylvania).

How do you make a consumer complaint?

A dissatisfied consumer can file a complaint directly with the national commission or appeal against decisions of the state commission within a month from the date of the order. The court fee is Rs 5,000 and the demand draft should be in the name of The Registrar, National Consumer Disputes Redressal Commission.

How do I file a complaint against a local government?

Learn how to file a complaint to your federal or local government and its agencies....You can also contact your congressional representative's constituent services office in your district:Locate a senator.Locate a representative.Call the United States Capitol switchboard at 1-202-224-3121.Sep 24, 2021

How do I file a complaint with the Attorney General Office?

You can also request a complaint form by calling 1.800. 382.5516 or 317.232. 6330....Consumer Complaint Forms:Online Consumer Complaint Form.Fillable Consumer Complaint Form.Printable Consumer Complaint Form.QUEJA DEL CONSUMIDOR.

How do I file a complaint with the NYS Attorney General?

If you cannot complete the form online or need additional assistance with where to direct your complaint, please call our OAG Help Line at (800) 771-7755. Filing a false complaint is punishable as a Class A Misdemeanor. We need complaints in writing.

Where can I complain about a company?

10 Effective Ways to Complain About a Company OnlineGo to the company website. ... Contact the Better Business Bureau. ... Contact the Federal Trade Commission (FTC). ... Check out the Ripoff Report. ... Email [email protected]. ... Try Yelp. ... Post on Planet Feedback. ... Google your attorney general.More items...

How do I file a consumer complaint with the PA Attorney General?

You should contact our Bureau of Consumer Protection at [email protected] or phone at 1-800-441-2555.

How do I file a complaint against a local business?

File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.Sep 30, 2021

What are some examples of consumer complaints?

Customer ComplaintsLong Wait on Hold. ... Unavailable or Out of Stock Product. ... Repeating the Customer's Problem. ... Uninterested Service Rep. ... Poor Product or Service. ... No First Call Resolution. ... Lack of Follow Up. ... New Product or Feature Request.Aug 13, 2020

What complaints can be filed?

Under the Act, the following persons can file a consumer complaint:Consumer: the act defines a consumer as a person who has purchased any goods or services for some value. ... A voluntary organization registered under the Companies Act, 1956.The Central Government or the State Government.More items...•Jun 22, 2021

What are the 8 basic right of a consumer?

These rights are: the right to equality in the consumer market; privacy; choice; disclosure and information; fair and responsible marketing; fair and honest dealing; fair, just and reasonable terms and conditions; and fair value, good quality and safety.

Does the post office take complaints seriously?

If your business is experiencing a delivery issue or has a concern regarding customer service, the email service or a telephone call offer a convenient way to discuss the problem. For more serious concerns, such as potential theft or fraud, the USPS Office of the Inspector General takes the lead.

What is difference between complain and complaint?

Meaning. Complain means to express dissatisfaction or annoyance about something. Complaint means a statement expressing that something is unsatisfactory or unacceptable.Nov 2, 2015

How do I complain about a government employee?

Hi! You may opt to file either to the Civil Service Commission or the Office of the Ombudsman complaint against an erring government employee.Jun 20, 2018

Spotlight Content

The Consumer Protection, Child Support, and Health Care Fraud Divisions of the Attorney General's office help consumers each year by mediating complaints that fall within our jurisdiction.

File a Complaint

We are currently experiencing a high volume of complaints, we are asking for your patience as we navigate through this unprecedented time. We thank you in advance for your understanding.

How to contact a company about a product?

Send the business necessary information. 1 Your name, physical and email address, and phone number. 2 The product or service, including the brand name, model and serial number. 3 The problem with the product or service, in as much detail as possible.

What to do if you have been victim of fraud?

If you have been the victim of fraud or deception, you should file a complaint with the attorney general . A complaint is a formal written document filed by a party seeking legal relief by outlining the allegations, details, remedies, and parties involved. The process for filing includes gathering paperwork, contacting various involved parties, ...

How to file a complaint against a state?

To file a complaint, visit your state's Attorney General's website, locate the online complaint form, fill it out and attach the necessary documents, and then mail it to the Attorney General's office address. Each state designates an agency to handle consumer complaints of fraud, deception, or unfair business practices.

How to find consumer protection?

Type the name of your state and “consumer protection” into a search engine. The attorney general’s website for your state should come up near the top of the search results. If you are taken to the attorney general’s main page, look for a link for “consumer protection.”. Click on it.

How to file a complaint against a company?

The more details you can provide, the more effectively we can review your complaint. Important information includes: 1 The name of the business or individual you're filing a complaint against 2 The business/individual's full address, including zip code 3 A detailed description of your complaint 4 Explanation of how you came into contact with the business/individual 5 Transaction dates and amounts 6 Contract information (when appropriate) with payment details 7 How you may have attempted to resolve the dispute, including the names of people you spoke with

What do you do when you are sued?

File lawsuits on your behalf or on behalf of individual consumers. Bring criminal charges for deceptive practices. Provide legal counsel or interpretations of the law to individuals. Routinely resolve individual complaints.

Complain Online

First, choose the consumer complaint form that fits your problem. Next, enter the information into the form and submit it electronically. You can attach up to four supporting documents. Please copy and mail any additional supporting documents along with a printed copy of your complaint.

What to Include

Providing supporting documents helps us respond to your complaint more quickly. Include legible copies of supporting documents such as: Please submit copies of your supporting documents, not originals.

Complain by Mail

Due to circumstances surrounding the COVID-19 situation, we are not able to process hard copy complaints that are mailed in to us the same way we have in the past and request that consumers submit complaints to us via the online form or by calling our consumer assistance line at (919) 716-6000.

What happens to my complaint?

After we review your complaint and supporting documents, we will likely forward them to the business complained about for response. You’ll receive copies of all correspondence. If the complaint falls within the jurisdiction of another local, state, or federal agency, we may refer your complaint to that agency.

What is the Attorney General's Office looking into?

In addition to investigating criminal operations, the attorney general’s office looks into scams targeting seniors, violations of the state’s clean air and water laws and evaluates whether mergers break antitrust laws. On April 26, voters in both parties will have a choice for attorney general. Do the voters prefer a candidate with political ...

Who is Joe Peters?

Republican candidate Joe Peters was a Scranton police officer, an organized crime and drug prosecutor in the attorney general's office for 15 years, a federal mafia prosecutor and oversaw a White House drug trafficking program. He most recently served as Kathleen Kane’s spokesman for about eight months in 2013 and 2014.

What is the Roe v Wade ruling?

This was the 1992 landmark abortion ruling that upheld the basic tenet of Roe v. Wade that a woman has the right to an abortion. It established a new “undue burden” test, which struck down part of the Pennsylvania law which required wives to notify their husbands before getting an abortion.

Who is the chairman of the Montgomery County Board of Commissioners?

Shapiro is the chairman of the Montgomery County Board of Commissioners and was appointed to be the chairman of the Pennsylvania Commission on Crime and Delinquency [PCCD] by Gov. Tom Wolf about a year ago.