what complaints does attorney general's office handle in nc

What does the NC Office of the Attorney General Consumer Protection do?

Attorney General Josh Stein's Consumer Protection experts protect North Carolina consumers. We fight unfair business practices like scams and frauds. We've helped hundreds of thousands of consumers like you get more than $100 million of your money back, and have helped win $250 million in savings on your utility rates.

How do you file a complaint against a business in NC?

I have a problem with a business. Where can I get help? You may wish to file a consumer complaint with the North Carolina Consumer Protection Division. You can file a complaint online or call 1-877-5-NO-SCAM for assistance.

Where can I complain about a company?

10 Effective Ways to Complain About a Company OnlineGo to the company website. ... Contact the Better Business Bureau. ... Contact the Federal Trade Commission (FTC). ... Check out the Ripoff Report. ... Email [email protected]. ... Try Yelp. ... Post on Planet Feedback. ... Google your attorney general.More items...

How many complaints did the state of North Carolina have in 2019?

Last year, people in North Carolina filed 14,462 consumer complaints. In the course of mediating those complaints, NCDOJ secured consumer refunds of nearly $580,000, of which more than $293,000 went to refund elder fraud victims.Jan 16, 2020

How do I file a complaint with the NC Attorney General's office?

Contact UsToll-free within North Carolina: 1-877-5-NO-SCAM.From outside North Carolina: (919) 716-6000.En Espanol: (919) 716-0058.

Who is NC Attorney General?

Josh Stein (Democratic Party)North Carolina / Attorney generalJoshua Stein is an American lawyer and politician who serves as the 50th and current Attorney General of North Carolina, a position he has held since 2017. A Democrat, Stein previously served as a member of the North Carolina Senate representing District 16, located Wake County. Wikipedia

How do I make an official complaint?

Tips for writing a formal complaintDate the letter of complaint.Provide your name and address.Give a clear account of what happened and what went wrong.Include all the relevant facts such as dates and names but try to keep the letter concise.More items...

Are companies required to have a complaints procedure?

A business must have in place and operate appropriate and effective internal complaints handling procedures (which must be in writing) for handling any expression of dissatisfaction, whether oral or written, and whether justified or not, from or on behalf of a complainant about that business's provision of a regulated ...

What are the complaints procedures?

Your guide to the complaints process.1 You notice an issue or problem with your provider. ... 2 Log the complaint with your provider. ... 3 Supply evidence for your complaint. ... 4 Allow your provider enough time to investigate. ... 5 Escalating the complaint to us. ... 6 Supply evidence for your complaint.More items...