what can ohio attorney general consumer complaints do for you

The Attorney General can assist by providing informal dispute resolution. Although we cannot guarantee a favorable outcome, the office is very successful in helping Ohioans through this process. File a complaint with the Attorney General or by calling 800-282-0515.

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How do you contact Attorney General in Ohio?

Types of Scams

• Advance Fee Loans
• Credit Repair Scams
• Computer Repair Scams
• Fake Check Scams
• Foreclosure Rescue Scams
• Friend-In-Need Scams
• Home Improvement Fraud
• Identity Theft
• Imposter Scams
• Job Opportunity Scams

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How do I write a consumer complaint?

When responding to a customer complaint, it’s important to do three specific things:

• Respond specifically to the issues brought up by the customer.
• Provide a specific apology that acknowledges any mistakes on your end.
• State exactly what you intend to do (or have already done) to make it right.
• Propose how you will improve the customer’s experience in the future.

How to file a consumer complaint?

• Keep copies of checks you deposit and the deposit receipt
• Take photos of the checks and receipts in case you need to file a complaint
• Check your account immediately after a deposit. it should show it as pending
• Avoid depositing a big check at an ATM where it's harder to correct a mistake

Where to file a consumer complaint?

The ministry’s involvement may take the form of:

• referring you to an organization or government office that is better suited to deal with the complaint
• attempting to mediate a resolution between you and the business
• educating the business about consumer protection laws and the consumer about their rights

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What will a consumer do if they want to file a complaint?

A dissatisfied consumer can file a complaint directly with the national commission or appeal against decisions of the state commission within a month from the date of the order. The court fee is Rs 5,000 and the demand draft should be in the name of The Registrar, National Consumer Disputes Redressal Commission.

What are the duties of the Ohio Attorney General?

The Ohio Attorney General's Place in HistoryServe as legal advisor to state government.Represent the interests of the state.Provide legal opinions to state officials.Prepare all state contracts.Maintain records and prepare an annual report to the General Assembly.

How do I file a complaint against a company in Ohio?

Complaints may be sent in the form of a letter addressed to the Division or you may download and submit a completed complaint form . You may also receive a copy of the Division's complaint form by calling (866) 278-0003. COPIES of pertinent information should be included with your written complaint.

What are 3 typical consumer complaints?

Top 10 Most Common Consumer ComplaintsTelephone and mobile services. Consumer complaints included charges for calls to toll-free numbers, unauthorized switching of services (slamming), and misleading prepaid phone card offers. ... Foreign money offers and counterfeit check scams. ... Internet auctions.

What is the main purpose of the attorney general?

Attorneys general are the top legal officers of their state or territory. They advise and represent their legislature and state agencies and act as the “People's Lawyer” for the citizens. Most are elected, though a few are appointed by the governor.

What kind of debt does the Ohio Attorney General collect?

delinquent state debtUnder Ohio Revised Code section 131.02, all delinquent state debt is collected by the Attorney General.

Does Ohio have a consumer protection agency?

Consumer Protection works to protect Ohio consumers by conducting local and state investigations and by joining multi-state and federal investigations.

How do I report a business to the Ohio Attorney General?

Call (800)282-0515 to file your complaint.

Does Ohio have a Secretary of State?

Secretary LaRose's Biography Frank LaRose took office as Ohio's 51st Secretary of State on January 14th, 2019.

What are the 4 types of complaints?

When customers are dissatisfied with the service you're providing, they will be one of four kinds of complainers: aggressive, expressive, passive or constructive.

What is the most common customer complaint?

3 most common types of customer complaintsInferior product or service. ... Delivery issues. ... Indifferent customer service. ... Multiple calls to resolve a situation. ... Excessive wait times. ... Product or service not available. ... Poor follow-up. ... Remain composed.More items...•

What are the steps of the consumer complaint process?

Your complaint goes through several steps that help you get a response and help us identify problems in the marketplace.Complaint submitted. You submit a complaint, or another government agency forwards your complaint to us. ... Route. ... Company response. ... Complaint published. ... Consumer review.

How much does the Ohio attorney general make?

$109,985State executive salariesOffice and current officialSalaryAttorney General of Ohio Dave Yost$109,985Ohio Secretary of State Frank LaRose$60,584/yearOhio Superintendent of Public Instruction Stephen DackinOhio Superintendent of Industrial Compliance and Labor Geoff Eaton6 more rows

Who is the attorney general for the state of Ohio?

Dave Yost (Republican Party)Ohio / Attorney generalDavid Anthony Yost is an American lawyer and politician who currently serves as the 51st Attorney General of Ohio. He previously served as Ohio State Auditor, Delaware County Auditor from 1999 to 2003, and Delaware County Prosecutor from 2003 to 2011. Wikipedia

Is the Ohio attorney general appointed or elected?

Originally, the attorney general was appointed by the legislature. With the adoption of Ohio's second constitution in 1851, the attorney general became an elected office.

Can Ohio attorney general take federal taxes?

Yes. The State of Ohio retains the right to offset any monies owed to the applicant, including federal and state tax refunds.

What information do you need to file a complaint with the Ohio Attorney General?

Be sure to include as much information as possible, including the name and location of the business, your own contact information, a description of the problem, and what you would consider to be a reasonable resolution. Keep in mind that consumer complaints filed with the Ohio Attorney General’s Office are public records, and they may be released in a public records request. They also generally will be provided to the organization against which you file your complaint.

What is the Ohio Attorney General's Consumer Protection Section?

The Ohio Attorney General’s Consumer Protection Section helps resolve consumer complaints. Learn about how and when to file a consumer complaint.

How to report a scam in Ohio?

Consumers who would like to file a complaint or report a scam should contact the Ohio Attorney General’s Office at www.OhioProtects.org or 800-282-0515.

How to report unfair treatment in Ohio?

If you believe you’ve been treated unfairly, first contact the business directly. Consider writing a letter that explains your concerns and how the business could resolve the problem within a reasonable timeframe . If that fails, consider filing a complaint with the Ohio Attorney General’s Office. Complaints can be filed online or by calling 800-282-0515.

What is a complaint in a scam?

In other cases, complaints provide details about a potential scam or deceptive sales practice. Such complaints can be an important source of information. If there appears to be a consistent pattern of bad behavior that violates consumer protection laws, the Attorney General may investigate further and possibly take legal action.

How to resolve a complaint with a business?

Typically, after receiving your complaint, a specialist will attempt to resolve the dispute by working with you and the business. The specialist will send an initial letter to the business asking the business to respond. From there, the specialist will try to help you and the business reach an agreed-upon resolution.

Where to file insurance complaints in Ohio?

For example, insurance complaints generally should be filed with the Ohio Department of Insurance, complaints about investments with the Ohio Department of Commerce, and complaints about public utilities with the Public Utilities Commission of Ohio.

How to file a complaint about an unwanted call?

To file a complaint about an unwanted phone call, click here. Step 1 - Your information. Session Timeout. Click OK to start a new session. Session will expire in 00:06:00. Click OK to reset the session.

Is the Ohio Attorney General's Office public information?

I understand that any information I submit to the Ohio Attorney General’s Office is considered public information and may be released in a public records request.

How many consumer protection laws are there in Ohio?

Ohio Consumer Protection Laws. The Ohio Attorney General has enforcement authority over more than 25 consumer protection laws, which are listed below with a brief overview of key protections that consumers have under the laws. Please note that the following information is for educational purposes only, and additional laws may apply.

Who enforces telemarketing laws in Ohio?

Allows the Ohio Attorney General to enforce federal telemarketing laws.

Who can reimburse a consumer who purchased a vehicle from a dealer who does not deliver the title on time?

Allows the Ohio Attorney General's Office to reimburse a consumer who purchased a vehicle from a dealer who does not deliver the title on time.

Does the slamming rule apply to natural gas?

Requires public utilities to get consumers' permission to change their natural gas or public telecommunications providers (prohibits “slamming” for natural gas or telephone providers).

How to file a complaint against the Ohio Attorney General?

You can choose to file a complaint at the Ohio Attorney General’s Consumer Protection Section online; by phone at 800-282-0515; or through the postal mail after requesting and receiving a hard copy of the office’s complaint form.

What is the Ohio Attorney General's Consumer Protection Section?

The Ohio Attorney General’s Consumer Protection Section has an informal dispute resolution process that helps to resolve complaints outside of the formal legal process.

How to file a complaint against Ohio?

To file a complaint, you may go to www.donotcall.gov or call (888) 382-1222. You may also file a complaint with Ohio Attorney General Mike DeWine's office either by phone (800) 282-0515 or online at www. OhioAttorneyGeneral.gov/ ConsumerComplaint.

Can a repair shop tell you a repair is necessary?

Without your permission, it can’t start the extra repairs. The shop also can’t tell you a repair is necessary when it’s not or substantially underestimate the expected cost.

Can you cancel a car purchase in Ohio?

Generally, none. There is no right to cancel a car purchase under Ohio law.

How to file a complaint with the Attorney General?

File a complaint with the Attorney General or by calling 800-282-0515.

How does the Attorney General work?

The Attorney General works to resolve problems through informal dispute resolution. We contact the supplier with whom you have a dispute and ask that business to offer a solution that is agreeable to you. Because small businesses may not have the time and resources to take on others that have wronged them, the Attorney General’s Office stands up for small businesses that have been treated unfairly and attempts to resolve such problems.

What to do if you don't have an attorney?

If you do not have an attorney, your local bar association can make a referral. Also, the Attorney General’s Office cannot resolve situations in which an employee or business partner defrauds your business. In this case, you should contact local law enforcement and seek private counsel.

Can the Attorney General collect on behalf of a business?

No, the Attorney General cannot pursue collection on behalf of a business or individual. If the complaint is against another business, please contact your local Better Business Bureau. You also may seek private counsel from an attorney. If you do not have an attorney, your local bar association can make a referral.

Can the Attorney General act as a private counsel?

No, the Attorney General cannot act as private legal counsel for individuals or businesses. If you do not have an attorney, your local bar association can make a referral.

Can the Attorney General assist in a matter of this nature?

The Attorney General cannot assist in a matter of this nature. We suggest you contact the court in which the judgment was awarded for information on how to collect.

Can the Attorney General take legal action against suppliers?

The Attorney General’s Office also may take legal action against suppliers that exhibit a pattern of unfair and deceptive behavior. If we do take legal action against suppliers, your complaint may serve as the basis for that action and be used as evidence against them.