The complaint has been investigated and resolved to the customer’s satisfaction. The company left an official comment on this complaint. This review was chosen algorithmically as the most valued customer feedback. Do not go to netspend. This is a bogus bank that charges fees on all transactions.
I was a Netspend customer for about six years and never had a problem until 5/17/16. I received a text alert regarding a transaction in the amount of $91.44 at a Walgreens store in Framingham, MA. I live in Connecticut and had never been to Framingham, MA.
Please email [email protected] if you would like to submit this review again. Your review has been sent to our customer response team and they should be in touch within 24 hours. If you do not hear from us, please email [email protected] so we can assist you. We are very sorry to hear about the problems you have experienced with your dispute.
The only reason I ever used Netspend was because my direct deposit would come in on Wednesdays instead of on Friday. This company is not trustworthy. Keep your money and personal information away from Netspend. Somewhere down the line, it will cost you.
within 10 business daysA decision will be made regarding whether the funds in dispute will be credited to your card within 10 business days after our... Easy to use and adds a lot of efficiency to my workflow!
Netspend is a pre-paid debit card that can be replenished regularly and with direct deposit. You can also receive certain government benefits to a Netspend card like Social Securityu payments. Netspend activity is not reported to credit bureaus and will not impact your credit score.
Global PaymentsTSYSNetspend Corporation/Parent organizations
Founded in 1999, Netspend is a leading provider of prepaid debit cards, prepaid debit Mastercard and Visa cards, and commercial prepaid card solutions, with over 10 million customers served in the U.S. Netspend cards are not a scam.
Seizing or garnishing funds on a prepaid debit card can be nearly impossible on some accounts. Prepaid debit cards often do not require the account holder to provide a Social Security number. Even then, only the IRS can search for bank accounts by SSN, so a private creditor is unlikely to ever locate a prepaid card.
No. The Debit Cards are actually controlled by a private bank, called MetaBank. Federal laws prevent the government from tracking the financial transactions of citizens, without written permission, "except under limited circumstances."
If you have a complaint, first contact the Netspend Customer Service Department at 1-866-387-7363 (toll-free).
Founded in 1999, Netspend provides reloadable prepaid debit and payroll cards, demand deposit accounts, as well as other financial services. Its main competitors are Green Dot (GDOT), InComm Payments and Fiserv FISV –1.95% (FISV), according to Global Payments' 2020 annual report.
Kelley Knutson (Jan 2018–)Netspend Corporation / CEO
Netspend Card Cons Steep monthly fee for basic fee plan and no way to waive the fee completely. No free network for cash reloads or withdrawals. Inactivity fee if you stop using the card, among other fees that many prepaid cards don't have. Optional overdraft service costs $20 per overdraft, up to five times per month.
Netspend.com is UP and reachable by us.
Netspend allows individuals to receive access to their direct deposit funds two days early, and your money is FDIC-insured via Netspend's relationship with three banks.
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