how to sue airlines without an attorney

by Ms. Betty Donnelly MD 3 min read

If United Airlines fails to resolve your complaint out of court, you can proceed to file a lawsuit against the company in small claims court. To do that, you will have to fill out a set of court forms. You'll need the right forms for your court and the correct number of copies, which varies by jurisdiction.

Use the court located in the county where you live.
  1. Look up the airline's official website online to find out the airline's official legal name. They will have an agent for service of process in your state. ...
  2. In small claims court, you can only sue for money up to a maximum amount.
May 13, 2021

Full Answer

Can I sue an airline in Small Claims Court?

Successful Litigators We have a long history of successful adversarial litigation with Boeing. Our cases against Boeing in particular, and specifically with regard to design problems in its 737 aircraft, include the representation of many clients reaching back to the crash of United Airlines flight 585, in Colorado Springs, Colorado, on March 1, 1991, and the crash of USAir flight 427 …

How do I file a lawsuit without an attorney?

Oct 20, 2019 · If United Airlines fails to resolve your complaint out of court, you can proceed to file a lawsuit against the company in small claims court. To do that, you will have to fill out a set of court forms. You'll need the right forms for your court and the correct number of copies, which varies by jurisdiction.

Can you sue an airline for mishandled baggage?

If you want to sue American Airlines in small claims court, you need to send them a demand letter first. Your demand letter can be simple and straightforward. Explain who you are (your name, address, phone number and account number), what the problem is, and what you want from them.

How do I file a complaint against an airline?

Self-representation might be okay for very small claims, but when you file a claim against a major airline or an airport, you’ll be going head-to-head against an experienced corporate lawyer whose job it is to minimize claims like yours. The good news is that there are attorneys out there who specialize in fighting back against those airlines.

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How do I file a case against an airline?

File support ticket/send an email: You can always contact airlines through their official website by going to their contact us section and by sending them an email. ... Call Customer support: ... Report to the Directorate General of Civil Aviation (DGCA): ... Send Legal Notice: ... File consumer forum case:

Can I sue an airline for not refunding?

Unfortunately, the answer is probably not. In the United States, airlines are not required by law to financially compensate you for a canceled flight, and even theories like breach of contract fall flat given the “small print” provisions of most airlines' ticketing policies.

Can you sue an airline for emotional distress?

Whenever a pilot or airline is negligent in their maintenance or operation of an aircraft, putting the occupants in fear for their lives, the resulting distress may call for a lawsuit to compensate damages including mental health services, therapy costs, ongoing emotional distress, and more.

How do I file a lawsuit against American Airlines?

If there's an issue with your flight or your luggage, you can file a complaint with American Airlines. You can do so by calling 888-430-2022, writing to American Airlines, or filling out an online complaint form.

What can you sue an airline for?

The most common are:the airline oversold the flight.the airline lost your luggage.the airline delayed your luggage.the airline damaged your luggage.the flight was delayed on the tarmac.obtaining a flight refund.the airline's ticketing practices.concerns with family seating.More items...•Apr 3, 2021

Can I sue an airline for losing my bag?

Wednesday's decision reverses an earlier ruling. Even if you go to great lengths to make sure your checked bags won't get lost, ultimately, it's out of your control. Once you toss your suitcase on that scale, it's at the airline's whim.May 4, 2017

Is it hard to sue an airline?

Suing an airline isn't that simple But taking an airline to court isn't easy. Because the federal government regulates airlines, cases like Stevens' would have to be brought in a federal court. That effectively deters a lot of lawsuits relating to prices, routes, or service.May 15, 2020

Can I sue an airline for mistreatment?

In the United States, yes. And you might even prevail. In the past decade, many passengers who have suffered bad treatment, discrimination, and even abuse from flight crews have sued airlines. Many such cases settle before trial.

How do I sue an airport?

Use the court located in the county where you live.Look up the airline's official website online to find out the airline's official legal name. They will have an agent for service of process in your state. ... In small claims court, you can only sue for money up to a maximum amount.May 13, 2021

Can you sue American Airlines in small claims court?

You may be able to sue American Airlines in a small claims court. Make sure to review any contracts you have received from American Airlines. While there may be a forced arbitration clause, many times there is an exception for small claims lawsuits.Apr 5, 2021

Does American Airlines respond to complaints?

American Airlines says it will respond to customer complaints within 60 days.

How do I contact American Airlines customer service?

Within the U.S. and CanadaLanguagePhoneHours (CT)English800-433-730024 hoursSpanish800-633-371124 hoursFrench800-756-86137 a.m. – 6 p.m.Portuguese866-824-87176 a.m. – 7 p.m.4 more rows

How long does it take to respond to a complaint from a carrier?

DOT regulations require airlines to acknowledge all written complaints within 30 days and provide you with a written response within 60 days. You'll get this response in the mail, although you may also get a phone call or email.

Can you sue an airline for lost luggage?

Even a relatively minor inconvenience may have profound consequences. Unfortunately, however, you typically can't sue the airline. U.S. law and U.S. Department of Transportation (DOT) regulations exempt airlines from lawsuits by passengers in most ...

What is small claims court?

Small claims court is the original "people's court," and procedures are simple and straightforward enough that you can handle the matter on your own. However, it's worth getting an attorney's opinion about your case before you file a complaint in court. Search online for your state's bar association.

How much does it cost to file a small claims court case?

You'll have to pay a fee to file your forms, typically less than $100.

Who is Jennifer Mueller?

Jennifer Mueller is an in-house legal expert at wikiHow. Jennifer reviews, fact-checks, and evaluates wikiHow's legal content to ensure thoroughness and accuracy. She received her JD from Indiana University Maurer School of Law in 2006.

Who is David Katzman?

David Katzman holds an Airline Transport Pilot certificate (the highest pilot certification issued by the Federal Aviation Administration), and is “type rated” and thus qualified to act as pilot-in-command and too instruct others in several transport category jet aircraft.

Who is Katzman Lampert?

For over 50 years Katzman Lampert & Stoll has been representing victims of airplane and helicopter accidents and their families. Partners David Katzman, Bruce Lampert, and Bradley Stoll have established themselves as globally respected experts in the practice of aviation accident litigation. We take pride in compassionately serving our clients, and helping make air travel safer.

What to do if United Airlines fails to resolve complaint?

If United Airlines fails to resolve your complaint out of court, you can proceed to file a lawsuit against the company in small claims court. To do that, you will have to fill out a set of court forms. You’ll need the right forms for your court and the correct number of copies, which varies by jurisdiction.

Can United Airlines reimburse you?

Companies like United Airlines often refuse to reimburse them. In such a scenario, the best course of action is usually to turn to a small claims court. However, for individuals who are not legal-savvy, even the simplified procedures of small claims court can seem overwhelming. Problems like this inspired the creation of DoNotPay, ...

What is the process of serving the defendant?

All that’s left is to inform United Airlines of your lawsuit. This process is called serving the defendant. It means delivering a stamped copy of your court forms to United Airlines. It is important to follow all of the court rules on serving defendants, as doing otherwise means risking the dismissal of your case.

Can you sue United Airlines in small claims court?

All of the menial bureaucratic tasks that would otherwise take up days of your time are whittled down to a couple of minutes with DoNotPay.

What to do if United Airlines flight is delayed?

If your connecting flight is delayed or canceled, United Airlines may offer to arrange ground transportation to your destination. This would result in a much more lengthy and less comfortable ride. In such a situation, you should attempt to request a refund for the difference in the services provided.

What are the two types of rewards?

Types of rewards: When you file a lawsuit, you can seek two different kinds of rewards. First, there are monetary rewards, as outlined above. Second, there are equitable rewards, which represent non-monetary actions that you would like to compel the defendant to take.

How much does it cost to file a small claims lawsuit?

Also, all small claims courts require the plaintiff to pay a filing fee. This fee varies from state to state, ranging from $30 to $75.

MAKE SURE YOUR CLAIM QUALIFIES FOR SMALL CLAIMS COURT

Are you ready to sue American Airlines in small claims court? Small claims courts are only for certain types of claims, so your first step is to make sure your claim can be filed. There are two things you need to pay attention to:

SEND A DEMAND LETTER

Most small claims courts require that you ask the person you’re suing (the “defendant”) to fix your problem voluntarily before you file your claim. If you want to sue American Airlines in small claims court, you need to send them a demand letter first.

FILL OUT COURT FORMS

In order to sue American Airlines in small claims court, you’re going to need to fill out some paperwork.

FILE YOUR COMPLAINT FORM WITH THE COURT

When you’re done filling out the forms, it’s time to give those forms to the court. This process, which is called “filing,” can be a bit complex.

SHOW UP FOR YOUR COURT DATE

When the court clerk gives you a court date (after you file your forms), make sure to put it on your calendar.

What is the standard of care for commercial airlines?

A standard of care is basically all the measures that the airline and its employees must take in order to make sure that passengers are not injured.

Is it safe to fly?

Many people have a fear of flying. The thought of getting on a massive aircraft that speeds through the air makes them incredibly uncomfortable. This fear might be great for lining the pockets of therapists, but in reality, flying is one of the safest ways to travel. That safety record is what makes it all the more upsetting when you have injured ...

What are the two types of injuries?

In the eyes of the law, there are two types of injuries someone can suffer: physical injuries and financial injuries.

Is it safe to travel by airplane?

Traveling via airplane has a lot of benefits. You get where you’re going sooner, and it’s a significantly safer way to travel. That doesn’t mean that it’s not without its risks accidents, both physical and financial will always occur.

What is the Federal Aviation Act?

If you suffered a physical injury as a result of flying, then the airline is subject to the Federal Aviation Act. In addition to this, if you were injured flying on an aircraft that had space for fewer than 20 people, then the previously mentioned General Aviation Revitalization Act applies as well.

What is self representation in court?

Self-representation is referred to as pro se litigation. This means you represent yourself at all stages of the process, from filing the claim to going in front of a judge. Unfortunately, navigating the legal system is complicated, and many pro se litigants get tripped up in the process before going before a judge.

What are the responsibilities of an airline?

There are a wide range of activities for which an airline may be liable. These include: 1 Injury or death resulting from a crash, accident, or equipment failure 2 Emotional distress resulting from experiencing a near crash or accident 3 Assault or battery resulting from "air rage" 4 Blood clots and deep vein thrombosis 5 Poor customer service or breach of contract 6 Damage to cargo or baggage

What is the duty of an airline?

An airplane is considered a common carrier, like a bus or train. So an airline has a duty to ensure that its passengers reach their destination safely. While the specifics of this duty may vary from state to state, generally an airline must act reasonably to prevent harm to its passengers.

What can an aviation lawyer do for you?

If you have been injured by an airline, an experienced personal injury attorney can help you recover damages for your medical expenses and pain and suffering. A personal injury attorney can also help you recover for damage to your cargo or luggage.

Do airlines have to pay for cancelled flights?

In the United States, airlines are not required by law to financially compensate you for a canceled flight, and even theories like breach of contract fall flat given the “small print” provisions of most airlines' ticketing policies.

What to do if you are stranded at the airport?

If you discover that you will be stranded overnight due to a cancellation, ask a customer service representative at the airport for meal and hotel vouchers. The US Department of Transportation indicates that this is a less frequently granted accommodation, particularly among discount lines, but it never hurts to ask.

Can you sue in a pro se case?

In most cases where the amounts in dispute exceed the limits of small claims courts , you should carefully consider the time and expertise required to sue in pro per or pro se – that is, without using an attorney. The procedural demands in higher trial courts (called superior courts, district courts or circuit courts in many states) are considerable. A typical trial court case may have several preliminary law and motion hearings before the trial itself. There may also be subpoenas that have to be written and served, and in-person interrogations, called depositions, to be scheduled where either party prepares a set of questions, or interrogatories, that the other side must answer. Each of these stages has its own deadlines and rules. While some judges extend themselves to help pro se plaintiffs in court, others do not. Opposing parties often pounce on technical violations committed by pro se plaintiffs to get the case thrown out. Neither opposing parties nor the court will overlook violations of the many deadlines and procedural requirements that occur in the course of a superior court lawsuit.

What is a small claims court?

The first thing to know about small claims courts is that they are courts where parties can resolve some types of civil disputes at low cost. Procedures vary from one jurisdiction to another, as do the types of cases allowed, but they all have certain general characteristics:

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