You can print our complaint form, fill it out, and mail it to: Office of the Attorney General Consumer Advocacy & Response Division One Ashburton Place, 18th Floor Boston, MA 02108. You can also call our hotline to request that a complaint form be sent to you by mail.
Phone. Call Contact the Attorney General's Office at (617) 727-2200. TTY Call Contact the Attorney General's Office, TTY at (617) 727-4765. Online. Find more ways to contact the …
File a civil rights complaint. If you believe a company, business, organization has violated your rights, you can file a civil rights complaint with the Civil Rights Division of the Attorney …
Depending on your information and our investigation, we may: send a warning to the employer. penalize your employer with a civil citation that may require your employer to pay unpaid …
Attorney General of the Commonwealth of Massachusetts | |
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Seat | One Ashburton Place, Boston, Massachusetts |
Nominator | Political parties |
Appointer | Popular vote |
Term length | 4 years, no limit |
If you think that an employer did not follow workplace laws, you may file a complaint with the Attorney General's Office (AGO).
penalize your employer with a civil citation that may require your employer to pay unpaid wages and a penalty. file criminal charges against your employer. give you a “private right of action” letter that allows you to sue your employer for your unpaid wages and other damages.
When you fill out your complaint, provide as much information as you can.
Anyone with information about a possible violation of a child labor law may file a complaint.
If you have these documents, please keep them available in case someone from our office asks to see them. You cannot attach documents to your complaint.
Utility Commissions. State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints.
They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.
Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.
If your complaint cannot be resolved in a timely manner, it will become a grievance. OPA will review and resolve the grievance within 7 business days. If other departments are involved in the review, every effort will be made to resolve the issue within 30 days. An OPA representative will communicate with you if there is no resolution within the above time frames. A letter will be sent to you with the resolution. The letter will include the name of the hospital contact, steps taken for the review, results of the review and the completion date.
If you present a complaint, your care will not be affected in any way. If you send a complaint by fax, e-mail or written letter, OPA will acknowledge your communication within two business days.
If you have a problem that you cannot solve with your doctor, nurse or other caregiver, please call the Office of Patient Advocacy. 617-726-3370. Patients, families, visitors or staff can contact the Office of Patient Advocacy with a concern.