how to respond to consumer complaint ca attorney general office

Most consumer complaints will require a response within (30) days, and licensing complaints allow twenty (20) days to respond. Start investigating the complaint as soon as reasonably possible and notify the Attorney General immediately if more time is needed to meet the response deadline. A responding party can usually directly reach out to the individual working the case, whether it’s a Deputy Attorney General or Case Analyst, at the contact information provided in the letter. Or, simply call the Attorney General’s Office at 317.915.5300 and request to be transferred to the correct individual, division, or unit. The Deputy Attorney General and Case Analyst are usually very reasonable in granting an extension for good cause.

Full Answer

When should I file a consumer complaint?

When should I file a consumer complaint? March 18, 2022 14:44. Updated. Follow. If you are a victim of deceptive business practices or identity theft, you are encouraged to file a complaint with the Attorney General's Office. You may also file a complaint against businesses that are violating consumer protection laws.

How to file a consumer complaint?

These include:

• A copy of the letter you wrote to the business about your complaint and any response they have sent back to you
• Your contract or any other related agreements (if applicable)
• Copies of invoices, records of payments made and any other letters, documents and e-mails

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What is an attorney general office?

The Mission of the Office of the Attorney General is to provide the highest standard of professional legal services to Government, Departments and Offices. The Attorney General of Ireland is the legal adviser to the Government and is therefore the chief law officer of the State.

How to file a complaint?

To file a job discrimination complaint, it is helpful to have the following information:

• The name, address, and telephone number of the person who is being treated unfairly;
• The name, address, and telephone number of the employer you are filing the complaint against;
• A brief description of the event or events that you believe are unfair or harassing; and
• The dates these events occurred.

What to do if you have a complaint with the Attorney General?

Is the Attorney General liable for translation errors?

About this website

What is the procedure for filing and hearing of a complaint at a consumer forum?

What is the procedure to file a complaint in the Consumer Court?STEP 1: Intimation via Notice: ... STEP 2: Get the Consumer Complaint Drafted: ... STEP 3: Attach Relevant Documents: ... STEP 4: Appropriate Forum: ... STEP 5: Pay Requisite Court Fees: ... STEP 6: Submit an Affidavit:

Does California have a consumer protection agency?

California Department of Consumer Affairs.

How do I contact the California Attorney General?

Office of the Attorney General. 1300 "I" Street. Sacramento, CA 95814-2919. Phone: (916) 445-9555.

What does the California Department of Consumer Affairs do?

DCA is a regulator – DCA investigates consumer complaints on issues under its jurisdiction. If violations are found, license holders can face discipline that includes probation, suspension or revocation of a license, fines and citations, letters of reprimand, or cease and desist orders.

What are my rights as a consumer in California?

The CCPA requires business privacy policies to include information on consumers' privacy rights and how to exercise them: the Right to Know, the Right to Delete, the Right to Opt-Out of Sale and the Right to Non-Discrimination.

How do I file a complaint with the California attorney general?

Attorney General California Toll-Free Complaint Number: 1-800-952-5225. Submitting a complaint by Mail (Download, fill out, and mail this form): P.O Box 944255, Sacramento 94244. Submitting a complaint by FAX (Download, file out, and fax this form): (916) 323-5341.

What does the California attorney general do?

The Attorney General's responsibilities include safeguarding Californians from harm and promoting community safety, preserving California's spectacular natural resources, enforcing civil rights laws, and helping victims of identity theft, mortgage-related fraud, illegal business practices, and other consumer crimes.

Who is current attorney general of California?

General Rob BontaAttorney General Rob Bonta. State of California - Department of Justice - Office of the Attorney General.

How much does the attorney general of California make?

State executive salariesOffice and current officialSalaryGovernor of California Gavin Newsom$209,747Lieutenant Governor of California Eleni KounalakisAttorney General of California Rob BontaCalifornia Secretary of State Shirley Weber7 more rows

Who oversees the California Department of Consumer Affairs?

Kimberly KirchmeyerCalifornia Department of Consumer AffairsDepartment overviewAnnual budget$274 million (2010-2011)Department executiveKimberly Kirchmeyer, DirectorParent departmentBusiness, Consumer Services and Housing AgencyWebsitewww.dca.ca.gov5 more rows

What are the 8 basic right of a consumer?

These rights are: the right to equality in the consumer market; privacy; choice; disclosure and information; fair and responsible marketing; fair and honest dealing; fair, just and reasonable terms and conditions; and fair value, good quality and safety.

What are five local entities that protect consumer rights?

Getting Help: Where to Find Consumer Protection WebsitesNolo's Consumer Protection Section. ... National Consumer League's Fraud Center. ... AnnualCreditReport.com. ... myFICO. ... Better Business Bureau (BBB) ... Consumer Reports. ... Kelly Blue Book (KBB) ... The Center for Auto Safety.More items...

How do I file a complaint with California Consumer Affairs?

Department of Consumer Affairs. File a complaint online at www.dca.ca.gov or call 800.952. 5210 to have a complaint form mailed to you. California Attorney General's Office.

Who is covered by the CCPA?

The CCPA generally covers companies that do business in California (even online) and meet one of the following criteria: Have a gross annual revenue of at least $25 million. Annually buy, receive or sell the personal information of 50,000 or more California consumers, households or devices.

What are five local entities that protect consumer rights?

Getting Help: Where to Find Consumer Protection WebsitesNolo's Consumer Protection Section. ... National Consumer League's Fraud Center. ... AnnualCreditReport.com. ... myFICO. ... Better Business Bureau (BBB) ... Consumer Reports. ... Kelly Blue Book (KBB) ... The Center for Auto Safety.More items...

Who is the head of California Department of Consumer Affairs?

KIMBERLY KIRCHMEYERKIMBERLY KIRCHMEYER, Director Kimberly Kirchmeyer was appointed director of the California Department of Consumer Affairs in October 2019.

To File a Complaint Against a Professional or Business - California ...

California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal

PIU2 - CONSUMER COMPLAINT AGAINST A BUSINESS/CORPORATION

Collection and Use of Personal Information. The Public Inquiry Unit in the Department of Justice collects the information requested on this form as authorized by Government Code Sections 11180, 11181, and 11182.

General Comment, Question or Complaint Form | State of California ...

If you prefer to contact us by regular mail or have copies of documents to submit in support of your comments, download this form, then print, fill in, and mail.. For information on the collection and use of personal information, please see our notice, Information Collection, Use and Access. En español | 中文 | Tiếng Việt * Indicates a Required Field

How to File a Complaint With the Better Business Bureau

The best way to avoid work-at-home and home business scams is knowing the tricks and deceptions that illicit businesses use. There are resources to help if you think you might have been scammed or you're having a problem with a company. One good option is to file a complaint with the Better Business Bureau (BBB).

How to Report Fraud in California - Fraud Guides

State-Chartered Credit Unions. California Department of Financial Institutions 111 Pine Street, Suite 1100 San Francisco, CA 94111 Phone: 415-263-8537 Fax: 415-399-9515. Savings & Loan Association or Savings Bank. Office of Thrift Supervision Consumer Complaints and Inquiries Email: [email protected] West Region – San Francisco Regional Office Pacific Plaza 2001 Junipero Serra Boulevard ...

Complaints - California Department of Consumer Affairs

California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal

What is the purpose of a complaint against a company?

Complaints are used by the Attorney General’s Office to learn about misconduct and to determine whether to investigate a company. However, the Attorney General’s Office cannot provide legal advice or assistance to individuals. Complaint Against Business.

How to get a referral to a lawyer in California?

You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866) 442-2529 (toll-free in California) or (415) 538-2250 (from outside California), or via the State Bar of California website. If you cannot afford an attorney, you may wish to contact your local legal aid office.

What to do if you think a business has committed fraud or a crime?

If you think a business has committed fraud or a crime, please tell your local district attorney’s office or your City Attorney.

What to do if you can't afford an attorney?

If you cannot afford an attorney, you may wish to contact your local legal aid office. For a referral, please visit http://lawhelpca.org/ and click on the Find Legal Help tab.

Your Information

By providing your email address, you agree to receive email communications from the Pennsylvania Office of Attorney General.

Complaint Information

Please explain your complaint: Try to be brief, but be sure to tell WHAT happened, WHEN it happened and WHERE it happened. Be specific about any oral statements the business made to you, ESPECIALLY those that influenced you to deal with the company, including how you heard about the company. Describe events in the order in which they happened.

How to file a complaint with the Department of Consumer Affairs?

Department of Consumer Affairs. File a complaint online at www.dca.ca.govor call 800.952.5210 to have a complaint form mailed to you.

What is the phone number to call to resolve a complaint?

For more information about complaint resolution services, visit www.dca.ca.gov or call 800.952.5210.

Can you file a small claims claim in DCA?

If other attempts to resolve your dispute have failed, you may be able to file a claim in Small Claims Court. Consult DCA's publication The Small Claims Court: A Guide to Its Practical Use.

What to do if you have a complaint against a government agency?

If your complaint is with a government agency rather than a business, contact the elected officials with authority over that agency . For example, if it is a federal agency, contact your U.S. Representative or Senator. For a local agency, contact a city or county official.

How to contact Consumer Protection Division?

If you would like assistance in resolving a consumer complaint, please complete our Online Consumer Complaint and Mediation Request Form , or print and mail a General Consumer Mediation Form (on the right sidebar of this page), or call the Consumer Protection Division at (502) 696-5389. Complaints concerning utilities should be submitted to the Office of Rate Intervention's Utility Complaint Form.

What to do if a business does not resolve a problem?

If the business will not resolve a problem directly, consumers can file a complaint with the Office of the Attorney General, the Better Business Bureau, or a small claims court. The complaint should explain in detail, with documentation, what the problem is, who it is with, what you have done and what you want. In particular, it should:

How to explain a dispute?

Describe the dispute. Explain in detail actions you have taken in good faith to resolve the complaint, and why you feel the business should not be paid.

How long after a credit card statement is sent can you write to the credit card company?

Write to your credit card issuer at the address for errors or inquiries found on your billing statement no later than 60 days after the billing statement was sent.

How to describe a problem?

Describe the Problem – Describe as completely as you can the problem with the product or service you have purchased. Were you told something that was untrue? Describe what you were told and how it was untrue. Is it defective? Explain what is wrong. Did the business refuse to honor a warranty? Explain what needs repair and include a photocopy of the warranty.

What is consumer reporter?

Consumer Reporters – Some television stations, radio stations and newspapers have consumer reporters that help people with complaints.

What to do if you have a complaint with the Attorney General?

Contact the Attorney General’s Public Inquiry Unit to report a complaint about a business or if you have questions or comments.

Is the Attorney General liable for translation errors?

The Office of the Attorney General is un able to guarantee the accuracy of this translation and is therefore not liable for any inaccurate information resulting from the translation application tool.