how to fill complaint with attorney general regarding riverlink toll

by Diego Daugherty 7 min read

There are three ways to submit a toll dispute form: Email the form to the address on the form Mail the form to the address on the form Bring the form to a customer service center

Full Answer

How do I dispute a RiverLink toll charge?

1. Download the Toll Dispute Form and save it to your computer. NOTE: This form is also available in other locations on our website. 2. Open the interactive PDF that was saved to your computer. Fill out all required information in the highlighted fields and save. You may also print the dispute form to complete.

How many RiverLink complaints have been filed with State Attorneys General?

Dec 05, 2017 · But the overall complaints are a “very small fraction” when compared with more than 27.5 million bridge crossings, said Mindy Peterson, spokeswoman for RiverLink, the cashless toll network ...

How do I submit a toll dispute form?

Email the form to the address on the form. Mail the form to the address on the form. Bring the form to a customer service center. Be sure to include any required documents (see the toll dispute form for details). A single dispute form can cover multiple charges or multiple crossings. Toll disputes must be submitted to RiverLink within 60 days of the first invoice date or the date …

What if I disagree with the response to a toll dispute?

Apr 05, 2017 · Frustrated by the rollout of the RiverLink toll network, which relies on cameras and scanners to assess tolls, some drivers have begun taking their complaints to the attorneys general of Kentucky ...

How do I dispute a RiverLink charge?

Download the Toll Dispute Form and save it to your computer....Send the completed form, along with any applicable supporting documents, to RiverLink in one of three ways:Send by email to [email protected] to the address on the form.Bring to one of the RiverLink customer service centers.

What happens if I dont pay RiverLink?

Customers who do not pay their tolls will be charged additional fees and may face restrictions on vehicle registration until tolls and fees are paid. Other enforcement mechanisms, such as collections or legal action, may be taken to help ensure all drivers pay their fair share.

How do I cancel RiverLink?

By Phone: Contact the RiverLink Service Center at 1-855-RIV-LINK and request to close your ACCOUNT and terminate this AGREEMENT.Feb 14, 2017

What is the difference between RiverLink local and RiverLink EZ Pass?

It depends on which type of transponder a customer has. RiverLink local transponders may not be moved from one vehicle to another, so each car would need a transponder. RiverLink E-ZPass transponders may be moved among up to 4 vehicles registered to a single RiverLink account.

Is RiverLink real?

RiverLink is the toll system in Louisville, KY and Southern Indiana. Tolling is in place on the Abraham Lincoln Bridge (I-65 North), the John F. Kennedy Memorial Bridge (I-65 South) and the Lewis and Clark Bridge (SR 265/KY 841) connecting Prospect, KY and Utica, IN.

What is a RiverLink account?

RiverLink Accounts Once a vehicle crosses a tolled bridge, the vehicle is in the RiverLink system. All outstanding tolls and fees must be paid before setting up a RiverLink prepaid account. Tolls owed can be reduced to the lower, transponder rate and late fees waived by setting up a prepaid RiverLink account.

What is RiverLink prepaid account?

This type of prepaid account is available for those who don't want to use a transponder, but still want to avoid receiving invoices and paying the highest toll rates. This option is also called “registered plate,” because the license plate is registered with the RiverLink system.

How do you use RiverLink?

Where to Place the Transponder. The transponder goes on the inside of the windshield close to the rearview mirror. Place the transponder as high and as central on the windshield as possible. Tip: Place the transponder slightly to the right of the rearview mirror so it is not in the driver's field of vision.

How do I get a RiverLink account?

How to Open Your RiverLink AccountClick on Open/Manage Account and then click Register as a New User.Fill out the registration form with a valid email address and password, then click on Register.Check your email for a RiverLink confirmation message to verify your new account.More items...

Does RiverLink work in Illinois?

RiverLink Transponder, With E-ZPass Compatibility Fully compatible with E-ZPass across multiple states, including Indiana, Ohio, Illinois and more.

What is a RiverLink transponder?

A transponder is an electronic device that typically is placed inside the front windshield of a vehicle, near the rearview mirror, and is used to detect crossings on a tolled facility. There are two types of RiverLink transponders: a RiverLink local transponder and a RiverLink E-ZPass transponder.

Does RiverLink work in West Virginia?

This type of transponder will work in the 16-state E-ZPass system. Those states include: Maine, New Hampshire, Massachusetts, Rhode Island, New York, Pennsylvania, New Jersey, Deleware, Maryland, Virginia, West Virginia, North Carolina, Ohio, Kentucky, Indiana and Illinois.Jan 2, 2017

How long does it take to dispute a toll on Riverlink?

A single dispute form can cover multiple charges or multiple crossings. Toll disputes must be submitted to RiverLink within 60 days of the first invoice date or the date the toll (s) posted to a RiverLink account. Quick Links:

How to dispute a toll?

There are three ways to submit a toll dispute form: 1 Email the form to the address on the form 2 Mail the form to the address on the form 3 Bring the form to a customer service center

How to submit a toll dispute?

There are three ways to submit a toll dispute form: Email the form to the address on the form. Mail the form to the address on the form. Bring the form to a customer service center.

What is the TTY complaint number?

For hearing impaired, the TTY complaint line is (866) 290-4236. You will need to furnish in your complaint the name of the company calling and/or telephone number of the company that called and the date of the call. Without the information, possible violations cannot be investigated. Cómo presentar una queja.

What is the number to call if you have been called by a telemarketer?

File your on-line complaint with the FTC or call in your complaint at (888) 382-1222 (same as registration toll-free number).

Is the Attorney General liable for translation errors?

The Office of the Attorney General is un able to guarantee the accuracy of this translation and is therefore not liable for any inaccurate information resulting from the translation application tool.

How long does a BBB business profile last?

BBB Business Profiles generally cover a three-year reporting period.

Can BBB be reproduced?

BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.

How to file a complaint against a state?

To file a complaint, visit your state's Attorney General's website, locate the online complaint form, fill it out and attach the necessary documents, and then mail it to the Attorney General's office address. Each state designates an agency to handle consumer complaints of fraud, deception, or unfair business practices.

What to do if you have been victim of fraud?

If you have been the victim of fraud or deception, you should file a complaint with the attorney general . A complaint is a formal written document filed by a party seeking legal relief by outlining the allegations, details, remedies, and parties involved. The process for filing includes gathering paperwork, contacting various involved parties, ...

How to contact a company about a product?

Send the business necessary information. 1 Your name, physical and email address, and phone number. 2 The product or service, including the brand name, model and serial number. 3 The problem with the product or service, in as much detail as possible.

How to get a consumer protection certificate?

1. Find your state office. Type the name of your state and “consumer protection” into a search engine. The attorney general’s website for your state should come up near the top of the search results. If you are taken to the attorney general’s main page, look for a link for “consumer protection.”. Click on it.

How to fill out a hard copy of a contract?

If you want to fill out a hard copy, there should be a form that can be downloaded and then printed. Fill in the personal information. Include your name, address, and contact information (phone and email), as well as the name and contact information of the seller or service provider. Describe the transaction.

Is it a good idea to contact a business first in Delaware?

On the other hand, Delaware makes no mention of contacting the business first. In any event, contacting a business first is a good idea. You may resolve the issue faster. Sometimes mistakes do happen, and legitimate business are often happy to refund you.

Do you have to contact a business before filing a complaint?

Contact the business or individual to resolve the issue. Many states require or strongly recommend that you contact the business before filing a complaint. Tennessee, for example, requires that you contact the business first. On the other hand, Delaware makes no mention of contacting the business first.