how to file complaint with attorney general regarding riverlink toll

by Drake Kemmer 4 min read

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How to File a RiverLink Toll Dispute
  1. Download the Toll Dispute Form and save it to your computer. ...
  2. Open the interactive PDF that was saved to your computer. ...
  3. Send the completed form, along with any applicable supporting documents, to RiverLink in one of three ways:

How do I dispute a RiverLink toll charge?

In accordance with 28 CFR 35.107, person(s) wishing to file a complaint or grievance against the Office of the Attorney General for denial of access to services to the public, as defined by 28 CFR 35.130, may do so through the Office of the Inspector General by using the on-line contact form, selecting Inspector General, and following the contact link or by calling the Office of Citizen ...

How many RiverLink complaints have been filed with State Attorneys General?

Apr 05, 2017 · Frustrated by the rollout of the RiverLink toll network, which relies on cameras and scanners to assess tolls, some drivers have begun taking their complaints to the attorneys general of Kentucky ...

How do I submit a toll dispute form?

There are three ways to submit a toll dispute form: Email the form to the address on the form; Mail the form to the address on the form; Bring the form to a customer service center; Be sure to include any required documents (see the toll dispute form for details). A single dispute form can cover multiple charges or multiple crossings.

What if I disagree with the response to a toll dispute?

If you believe you have been called by a telemarketer in violation of the Do Not Call law, file a complaint with the Federal Trade Commission (FTC). File your on-line complaint with the FTC or call in your complaint at (888) 382-1222 (same as registration toll-free number). For hearing impaired, the TTY complaint line is (866) 290-4236. You will need to furnish in your

What happens if I dont pay RiverLink?

Customers who do not pay their tolls will be charged additional fees and may face restrictions on vehicle registration until tolls and fees are paid. Other enforcement mechanisms, such as collections or legal action, may be taken to help ensure all drivers pay their fair share.

What is the difference between RiverLink local and RiverLink EZ Pass?

It depends on which type of transponder a customer has. RiverLink local transponders may not be moved from one vehicle to another, so each car would need a transponder. RiverLink E-ZPass transponders may be moved among up to 4 vehicles registered to a single RiverLink account.

How do I cancel my RiverLink account?

By Phone: Contact the RiverLink Service Center at 1-855-RIV-LINK and request to close your ACCOUNT and terminate this AGREEMENT.Feb 14, 2017

How do you avoid tolls in Louisville Ky?

The only other way to avoid the toll is to bypass it. It can actually be done pretty easily by going south on 65 and then taking exit 5 for I-265 west towards New Albany. Then, get on I64 east until it meets 65 south downtown Lou.

Does RiverLink work in other states?

RiverLink is part of the E-ZPass network, which is one of the largest electronic tolling networks. If you already have an E-ZPass transponder from another state, it will work on the Louisville-Southern Indiana tolled bridges, but it will not qualify for the RiverLink frequent-user discount.

Does RiverLink work in Illinois?

RiverLink Transponder, With E-ZPass Compatibility Fully compatible with E-ZPass across multiple states, including Indiana, Ohio, Illinois and more.

Why is my RiverLink account locked?

A prepaid RiverLink account is locked if crossing local tolled bridge(s) after the account reaches a negative balance. The account will remain locked until tolls owed are paid. Auto-replenishment is the best way to avoid a negative balance and higher toll rates.

What is a RiverLink prepaid account?

This type of prepaid account is available for those who don't want to use a transponder, but still want to avoid receiving invoices and paying the highest toll rates. This option is also called “registered plate,” because the license plate is registered with the RiverLink system.

How do I set up a RiverLink account?

How to Open Your RiverLink AccountClick on Open/Manage Account and then click Register as a New User.Fill out the registration form with a valid email address and password, then click on Register.Check your email for a RiverLink confirmation message to verify your new account.More items...

Is the I 64 bridge in Louisville a toll bridge?

Two bridges connecting Louisville and Southern Indiana are toll-free: The Clark Memorial Bridge (US 31) Sherman Minton Bridge (I-64)

Is there a toll bridge in Louisville Ky?

Three bridges connecting Louisville, Kentucky and Southern Indiana are tolled: the I-65 Lincoln and Kennedy bridges and the SR 265/KY 841 Lewis and Clark Bridge. RiverLink is all-electronic tolling, which means no slowing, no stopping and no lines.

How much is the Louisville toll bridge?

LOUISVILLE, Ky. (June 17, 2021) – New toll rates for three bridges connecting Louisville and Southern Indiana begin July 1, 2021. Rates will range from $2.21 to $13.26, depending on the size of the vehicle and whether the driver has a prepaid account.Jun 17, 2021