how to file a formal complaint with the attorney general of texas

File a Complaint by Mail. If you don't want to file online, you can download, print, and mail in your complaint form. Printable Complaint Form - English (PDF) Printable Complaint Form - Spanish (PDF) Send the form to: Office of the Attorney General Consumer Protection Division PO Box 12548 Austin, TX 78711-2548

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How do you file complaint against attorney in Texas?

File a complaint about mismanagement or diversion of assets by a charitable trust with our Charitable Trusts Section. Abortion Provider Transactions Report a governmental body entering into taxpayer resource transaction with an abortion provider in violation of Chapter 2272 of the Texas Government Code.

When should I file a consumer complaint?

File a Complaint by Mail. If you don't want to file online, you can download, print, and mail in your complaint form. Printable Complaint Form - English (PDF) Printable Complaint Form - Spanish (PDF) Send the form to: Office of the Attorney General Consumer Protection Division PO Box 12548 Austin, TX 78711-2548

How to file a complaint?

Within 10 business days after the person knows of the occurrence of the alleged overcharge, the person must submit to the Attorney General: Written complaint setting forth the reasons the person believes the charges are excessive; A copy of the original request for information

How to file a complaint against an attorney?

Sanctuary Complaints. Sanctuary Complaints Hotline: (844) 584-3006. File a Sanctuary Complaint.

How do I file a complaint against a business in Texas?

What does the Texas attorney general deal with?

How do I write to the Texas attorney general?

How do I file a complaint with the Texas government?

What is the duty of Attorney General?

Who is the assistant attorney general of Texas?

What is the Texas attorney general email address?

What is the phone number for the Texas attorney general?

Who can request a Texas AG opinion?

How do I file a complaint against a local government?

How do I report a corruption in local government in Texas?

How do I report something to the state of Texas?

What do you do when you are sued?

File lawsuits on your behalf or on behalf of individual consumers. Bring criminal charges for deceptive practices. Provide legal counsel or interpretations of the law to individuals. Routinely resolve individual complaints.

Is a complaint filed with the Consumer Protection Division open?

Complaints filed with the Consumer Protection Division are potentially an open record. This means any member of the public may file an open records request and view your complaint.

Does filing a complaint mean we represent you?

Please note: Filing a complaint does not mean that our office represents you in. any legal proceeding. You will receive a confirmation email once your complaint is successfully submitted. However, this does not mean that a case or investigation is open with the Consumer Protection Division.

What is the Attorney General's job in Texas?

The Attorney General is responsible for ensuring that Texas government is open and accessible to all citizens. Part of this responsibility includes interpreting and enforcing the Public Information Act (PIA).

When is an informal complaint filed?

An informal complaint may be filed when a requestor believes a governmental body has not properly responded to a request for information or complied with an ORD ruling.

What is a written complaint?

Written complaint setting forth the reasons the person believes the charges are excessive. A copy of the original request for information. A copy of any correspondence from the governmental body stating the proposed charges. Informal Complaint.

How long does it take for a government to respond to a cost complaint?

If the governmental body receives questions related to a cost complaint, then the PIA requires a governmental body to respond within ten business days.

What is the phone number for the Open Government?

If you have questions about complaints, you may call the Open Government Hotline toll free at (877) 673-6839 (877-OPENTEX).

What should a governmental body explain?

The governmental body should explain how it has complied with the Act. A form may be provided to assist the governmental body’s response.

How to file a complaint against a company?

To file a complaint, visit your state's Attorney General's website, locate the online complaint form, fill it out and attach the necessary documents, and then mail it to the Attorney General's office address. Each state designates an agency to handle consumer complaints of fraud, deception, or unfair business practices. Typically, the state’s attorney general investigates those complaints. If you have been the victim of fraud or deception, you should file a complaint with the attorney general. A complaint is a formal written document filed by a party seeking legal relief by outlining the allegations, details, remedies, and parties involved. The process for filing includes gathering paperwork, contacting various involved parties, and taking legal action.

How long does it take to get a complaint from a company?

Generally, a representative will contact you within two weeks via correspondence or phone to confirm your complaint. If you haven’t heard from the company after two weeks , then contact the attorney general.

What to do if you have been victim of fraud?

If you have been the victim of fraud or deception, you should file a complaint with the attorney general . A complaint is a formal written document filed by a party seeking legal relief by outlining the allegations, details, remedies, and parties involved. The process for filing includes gathering paperwork, contacting various involved parties, ...

What documents do the Attorney General want to see?

Attach necessary documentation. The Attorney General will want to see any and all contracts, correspondence, receipts, cancelled checks, and advertisements. Do not send originals.

What to list when contacting a company?

List any action you have taken. Typically, you will be asked whether or not you have contacted the individual or company.

What to write in a letter to a customer who is defrauded?

Explain what was wrong with the product or service. As best you can, explain why you think you have been deceived or defrauded.

Do you have to contact a business before filing a complaint?

Contact the business or individual to resolve the issue. Many states require or strongly recommend that you contact the business before filing a complaint. Tennessee, for example, requires that you contact the business first. On the other hand, Delaware makes no mention of contacting the business first.

How long does it take to file a complaint with the Attorney General?

If a governmental body fails to respond to your request for information or request an attorney general ruling within ten business days , you may file a written complaint with the Open Records Division of the Office of the Attorney General.

What is the Attorney General's job in Texas?

The Attorney General is responsible for ensuring that Texas government is open and accessible to all citizens. Part of this responsibility includes interpreting and enforcing Texas’ open government laws, the Public Information Act and the Open Meetings Act.

How long does it take for a government to respond to a public information request?

Upon receipt of a public information request, a governmental body generally is required within ten business days to either provide access to the requested information or request an attorney general ruling on whether the information can be withheld. If a governmental body fails to respond to your request for information or request an attorney ...

Who has jurisdiction over open meetings?

District courts have jurisdiction over criminal violations of the Act as misdemeanors involving official misconduct. Thus, Open Meetings Act complaints should be presented to the county attorney or criminal district attorney. The Office of the Attorney General has no independent enforcement authority under the Act.

Does the Attorney General have an enforcement authority?

The Office of the Attorney General has no independent enforcement authority under the Act. For more information on the Open Meetings Act, please see our Open Meetings Handbook.

Can a complaint be filed against a government agency?

Additionally, complaints may be filed against governmental bodies if requestors believe they are being overcharged for a copy or inspection of public information. The attorney general promulgates cost rules regarding the charges and methods of calculations. These rules are mandatory for all governmental bodies, except to the extent that other laws establish charges for specific kinds of information.

What to include with your written complaint?

Please include with your written a complaint a copy of your original request for information, any response from the governmental body and any other documentation that may help us resolve your complaint.

How long does it take to file a complaint for overcharge?

A complaint of overcharges must be received no later than 10 business days after you know of the alleged overcharge.

What happens if a government agency fails to provide information?

If a governmental body fails to provide you information — or fails to request an attorney general ruling within 10 business days — you may file a written complaint with the Open Records Division (ORD).

Can you file a written complaint against a government agency?

Written complaints can also be filed against governmental bodies that fail to comply with an attorney general ruling. If a governmental body fails to release information to you in accordance with an attorney general ruling, you may send a written complaint to the ORD.

Can you file a complaint against a copy of a public record in Texas?

You may file a written complaint if you believe you are being overcharged for a copy or inspection of public information. A governmental body must follow the cost rules written by the attorney general. The cost rules are found in the Texas Administrative Code.