how to file a complaint against a business in texas with the attorney general

Complaints should be directed to: Toll Free: (800) 621-0508. Complete the Non-Depository Supervision Complaint Form or draft a letter of complaint. The complaint should include the name and office location of the entity. It should explain the problem in a simple, chronological narrative, making sure to include names and dates.

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How do you file complaint against attorney in Texas?

File a Complaint by Mail. If you don't want to file online, you can download, print, and mail in your complaint form. Printable Complaint Form - English (PDF) Printable Complaint Form - Spanish (PDF) Send the form to: Office of the Attorney General Consumer Protection Division PO Box 12548 Austin, TX 78711-2548

When should I file a consumer complaint?

File a complaint about mismanagement or diversion of assets by a charitable trust with our Charitable Trusts Section. Abortion Provider Transactions Report a governmental body entering into taxpayer resource transaction with an abortion provider in violation of Chapter 2272 of the Texas Government Code.

How to file a complaint?

Within 10 business days after the person knows of the occurrence of the alleged overcharge, the person must submit to the Attorney General: Written complaint setting forth the reasons the person believes the charges are excessive; A copy of the original request for information; A copy of any correspondence from the governmental body stating the proposed charges; Informal …

How to file a complaint against an attorney?

Sanctuary Complaints. Sanctuary Complaints Hotline: (844) 584-3006. File a Sanctuary Complaint.

How do I file a complaint against a business in Texas?

How do I file a complaint with the Texas State Attorney General?

Where can I make a complaint about a company?

How do you report a business for unethical practices?

How do I file a consumer complaint against a company?

Does Texas have a consumer protection law?

Does a business have to have a complaints procedure?

Does the Ombudsman really help?

What complaints does the Ombudsman deal with?

When should I file a complaint with the Better Business Bureau?

What are examples of unethical behavior in business?

What are some illegal business practices?

Consumer Complaint

File a complaint about a business, business practice, or scam with our Consumer Protection Division.

Charitable Trusts Complaints

File a complaint about mismanagement or diversion of assets by a charitable trust with our Charitable Trusts Section.

Abortion Provider Transactions

Report a governmental body entering into taxpayer resource transaction with an abortion provider in violation of Chapter 2272 of the Texas Government Code.

Exclusion of Licensed Handgun Holders

Report a state agency or political subdivision that excludes a licensed handgun holder from carrying a concealed handgun in an area where the person is legally permitted to carry in violation of state law.

Hemp Transportation

Report a person or entity transporting hemp products improperly in violation of Texas Agriculture Code Section 122.356.

Peace Officers Carrying Weapons

Report an establishment that is prohibiting or restricting a peace officer from carrying a weapon he or she is otherwise authorized to carry in violation of Texas Code of Criminal Procedure Article 2.1305.

Rights of a Living Child

Report a physician who has violated Texas Family Code Section 151.002.

What is the Attorney General's job in Texas?

The Attorney General is responsible for ensuring that Texas government is open and accessible to all citizens. Part of this responsibility includes interpreting and enforcing the Public Information Act (PIA).

How long does it take for a government to respond to a cost complaint?

If the governmental body receives questions related to a cost complaint, then the PIA requires a governmental body to respond within ten business days.

When is an informal complaint filed?

An informal complaint may be filed when a requestor believes a governmental body has not properly responded to a request for information or complied with an ORD ruling.

What is a written complaint?

Written complaint setting forth the reasons the person believes the charges are excessive. A copy of the original request for information. A copy of any correspondence from the governmental body stating the proposed charges. Informal Complaint.

What is the phone number for the Open Government?

If you have questions about complaints, you may call the Open Government Hotline toll free at (877) 673-6839 (877-OPENTEX).

What should a governmental body explain?

The governmental body should explain how it has complied with the Act. A form may be provided to assist the governmental body’s response.

How long does it take to respond to a complaint in the banking department?

The Banking Department allows 30 days from the date the complaint is mailed for the entity to respond.

How long does it take for a bank to respond to a complaint?

The Banking Department allows 30 days from the date the complaint is mailed for the entity to respond. The entity responds directly to the consumer with a copy to the Banking Department. After a response is received, a determination is made if more information is necessary to effectively resolve the complaint.

How to file a non-depository supervision complaint?

Complete the Non-Depository Supervision Complaint Form or draft a letter of complaint. The complaint should include the name and office location of the entity. It should explain the problem in a simple, chronological narrative, making sure to include names and dates. Be specific and as brief as possible. Make legible photocopies of any documentary evidence which supports your claim and include them with the complaint. Do not send originals.

Is check cashing regulated by the state?

In addition, any entity that offers currency exchange, except financial institutions and establishments that offer the services of currency exchange as incidental to their business, is supervised by the Banking Department. Check Cashers - Check cashers are not regulated by any state agency at the current time.

How long does it take to file a complaint with the Attorney General?

If a governmental body fails to respond to your request for information or request an attorney general ruling within ten business days , you may file a written complaint with the Open Records Division of the Office of the Attorney General.

What is the Attorney General's job in Texas?

The Attorney General is responsible for ensuring that Texas government is open and accessible to all citizens. Part of this responsibility includes interpreting and enforcing Texas’ open government laws, the Public Information Act and the Open Meetings Act.

How long does it take for a government to respond to a public information request?

Upon receipt of a public information request, a governmental body generally is required within ten business days to either provide access to the requested information or request an attorney general ruling on whether the information can be withheld. If a governmental body fails to respond to your request for information or request an attorney ...

Who has jurisdiction over open meetings?

District courts have jurisdiction over criminal violations of the Act as misdemeanors involving official misconduct. Thus, Open Meetings Act complaints should be presented to the county attorney or criminal district attorney. The Office of the Attorney General has no independent enforcement authority under the Act.

Does the Attorney General have an enforcement authority?

The Office of the Attorney General has no independent enforcement authority under the Act. For more information on the Open Meetings Act, please see our Open Meetings Handbook.

Can a complaint be filed against a government agency?

Additionally, complaints may be filed against governmental bodies if requestors believe they are being overcharged for a copy or inspection of public information. The attorney general promulgates cost rules regarding the charges and methods of calculations. These rules are mandatory for all governmental bodies, except to the extent that other laws establish charges for specific kinds of information.

What is the primary tool the Office of the Attorney General uses to protect Texas consumers?

The primary tool the Office of the Attorney General uses to protect Texas consumers is the Deceptive Trade Practices Act (DTPA).

What to do if a business refuses to fix your problem?

If the business refuses to fix your problem, you can file a complaint with us, with the Better Business Bureau, and with the Federal Trade Commission .

Who commits scams?

Some scams are committed by illegitimate businesses -- those that exist simply to scam the public.

Who to take your problem to?

Take your problem to a salesperson, manager, or a customer service representative.

How much can you recover from a DTPA case?

If you win your suit and prove that the defendant knowingly deceived you, you may be eligible to recover up to three times your damages. If you want to pursue an individual case under the DTPA, you should talk to a private lawyer, as the Office of the Attorney General cannot represent you.

How to file a complaint against a manufacturer?

Start your complaint with the seller or manufacturer. If they don't help, seek help from your local government or a consumer organization. Use these steps to get started. Open All +. 1. Collect Your Documents. Gather your records: sales receipts, warranties, contracts, or work orders.

What to do if you have a problem with an online transaction?

If you have a problem during an online transaction, try to solve it with the seller or website. If that does not work, file a complaint with:

What to do if seller doesn't resolve issue?

If the seller doesn't resolve the issue, a government office or a consumer organization may be able to help: File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem.