how to determine if a company has attorney general consumer complaint against them

Our staff will evaluate your complaint. If your complaint is within our area of responsibility: The complaint will be assigned to a staff member. In most cases that person will send a copy of your complaint letter, and supporting documents, to the business and ask for a response.

Full Answer

How to file a complaint with the Attorney General?

Attorney General’s Office has the power to investigate a written consumer complaint made by a non-merchant arising from a transaction with a merchant (i.e. patient complaining about provider after a patient visit). The Division has a duty to notify the merchant of the complaint

How do I write a consumer complaint?

The name of the business or individual you're filing a complaint against; The business/individual's full address, including zip code; A detailed description of your complaint; Explanation of how you came into contact with the business/individual; Transaction dates and amounts; Contract information (when appropriate) with payment details

How to file a consumer complaint?

In sending this consumer complaint, I understand that the Attorney General cannot answer legal questions or give legal advice to me and cannot act as my personal lawyer. I also understand that the Attorney General may need to refer my complaint to a more appropriate agency.

Who can file a consumer complaint?

If you would like assistance in resolving a consumer complaint, please complete our Online Consumer Complaint and Mediation Request Form , or print and mail a General Consumer Mediation Form (on the right sidebar of this page), or call the Consumer Protection Division at (502) 696-5389. Complaints concerning utilities should be submitted to the Office of Rate …

Can a company file a consumer complaint?

The National Commission observed that a company would also be a consumer in respect of goods or services purchased for its own use and not for trading or profit generation. So, the complaint was held to be maintainable.Nov 29, 2020

Who Cannot file a consumer complaint?

One cannot file a consumer complaint regarding deficiency in service on part of a hospital/doctor on behalf of a family member, the Supreme Court has ruled.Sep 20, 2021

What are three common consumer complaints?

Below are a few common customer complaints you can expect your service team to encounter.Long Wait on Hold. ... Unavailable or Out of Stock Product. ... Repeating the Customer's Problem. ... Uninterested Service Rep. ... Poor Product or Service. ... No First Call Resolution. ... Lack of Follow Up. ... New Product or Feature Request.Aug 13, 2020

What is the most common consumer complaint?

And, the most reported consumer complaint to the FTC is (drum roll please): 1. Identity theft. The FTC describes this as "when someone appropriates your personal identifying information (like your Social Security number or credit card account number) to commit fraud or theft.

What type of cases can be filed in consumer court?

What type of cases are heard in consumer court? Cases that involve a dispute in the nature of a Consumer-Trader/Seller are heard in a Consumer Court. The cases must be either for deficiency in service, damaged goods, hazardous goods or services, unfair or restrictive trade practices, etc.

Can a company be consumer under consumer protection act?

A Company is included in the definition of 'person' contained in Section 2(31)of the Consumer Protection Act, 2019, it is not per se precluded from being 'consumer', provided, if, for a particular purpose, it meets the requirements of 'consumer' as defined in Section 2(7) of the Act 2019.Jan 27, 2021

How do I file a complaint with the Attorney General Office?

You can also request a complaint form by calling 1.800. 382.5516 or 317.232. 6330....Consumer Complaint Forms:Online Consumer Complaint Form.Fillable Consumer Complaint Form.Printable Consumer Complaint Form.QUEJA DEL CONSUMIDOR.

What are the 4 types of complaints?

When customers are dissatisfied with the service you're providing, they will be one of four kinds of complainers: aggressive, expressive, passive or constructive.

How do I identify a complaint?

A six step strategyStep 1: Assessment. Make sure that you understand the complaint and the products and services that caused the problem or complaint to occur. ... Step 2: Investigation. ... Step 3: Weighing the evidence. ... Step 4: Correcting mistakes. ... Step 5: Putting things right. ... Step 6: Respond.

What are the top ten consumer complaints?

This ranking is based on the categories that appeared most frequently in the consumer agencies' “top ten” complaint lists....Examples of Pandemic ComplaintsPasty COVID Cure. ... Landlord Goes Too Far. ... Gym Member Gets Exercised. ... Ticket in Paradise. ... Masked Robbery. ... Deep Freeze. ... Smelly Situation. ... No Home Away From Home.More items...•Jul 26, 2021

What are five methods of resolving consumer complaints?

Teach all your employees how to handle complaints like a pro:Listen and Understand. First, always listen to the customer. ... Empathize. ... Offer a Solution. ... Execute the Solution. ... Follow-Up.Nov 7, 2012

What are two typical consumer complaints?

Retail Sales: False advertising and other deceptive practices, defective merchandise, problems with rebates, coupons, gift cards and gift certificates, failure to deliver. Services: Misrepresentations, shoddy work, failure to have required licenses, failure to perform.Jul 30, 2019

How to file a complaint against a company?

The more details you can provide, the more effectively we can review your complaint. Important information includes: 1 The name of the business or individual you're filing a complaint against 2 The business/individual's full address, including zip code 3 A detailed description of your complaint 4 Explanation of how you came into contact with the business/individual 5 Transaction dates and amounts 6 Contract information (when appropriate) with payment details 7 How you may have attempted to resolve the dispute, including the names of people you spoke with

What do you do when you are sued?

File lawsuits on your behalf or on behalf of individual consumers. Bring criminal charges for deceptive practices. Provide legal counsel or interpretations of the law to individuals. Routinely resolve individual complaints.