If the dealer makes any promises to repair the vehicle that are not listed on the Buyers Guide, ask that those promises be added to the contract. The sales contract also must include other specific information about your warranty.
Have the automobile inspected by a mechanic of your choice before buying it or signing any documents.
A “used vehicle” is one that has been driven more than the distance necessary to deliver a new car to the dealership or to test drive it. Therefore, “demonstrator” cars are covered by the rule. Motorcycles are excluded.
The rule requires all used car dealers to place a large sticker - “Buyers Guide,” in a conspicuous place in each used vehicle they offer for sale. The Buyers Guide will state:
It will tell you whether the automobile is being sold “As Is”. If there is a warranty, it will spell out specific details of the warranty. See below for more information.
Warranty service will be provided to anyone who owns the vehicle during the warranty period when a problem is reported.
At your choice, the dealer will provide either a replacement or a full refund if the dealer is unable, after a reasonable number of tries, to repair the vehicle or a system covered by the warranty.
If your complaint is with a government agency rather than a business, contact the elected officials with authority over that agency . For example, if it is a federal agency, contact your U.S. Representative or Senator. For a local agency, contact a city or county official.
If you would like assistance in resolving a consumer complaint, please complete our Online Consumer Complaint and Mediation Request Form , or print and mail a General Consumer Mediation Form (on the right sidebar of this page), or call the Consumer Protection Division at (502) 696-5389. Complaints concerning utilities should be submitted to the Office of Rate Intervention's Utility Complaint Form.
If the business will not resolve a problem directly, consumers can file a complaint with the Office of the Attorney General, the Better Business Bureau, or a small claims court. The complaint should explain in detail, with documentation, what the problem is, who it is with, what you have done and what you want. In particular, it should:
Describe the dispute. Explain in detail actions you have taken in good faith to resolve the complaint, and why you feel the business should not be paid.
Include Photocopies – Always include photocopies of documents relevant to your complaint receipts, warranties, both sides of canceled checks, contracts, etc. Do not send originals. Only send copies, except upon request of the agency to which you are making your complaint.
Kentucky's No Call Law allows Kentuckians to reduce the number of unwanted telemarketing calls invading the privacy of their homes, with some exceptions. To be protected by the law you may sign up your home and wireless telephone number (s) on the National Do Not Call Registry. Signing up is FAST, EASY and it is a FREE service to Kentuckians. Kentucky's No Call List is maintained as part of the National Do Not Call Registry. Once you have signed up your home and/or wireless telephone number, you will remain on the No Call list for ever, or until the phone line is disconnected or you ask to be removed.
Scam calls are fraudulent in nature and involve scammers attempting to acquire money or personal information from the victim. Many scams are based overseas and outside Kentucky's jurisdictional reach. Read further on these scam calls on the FTC's website.
In this day of advanced technology, telephone numbers may be "spo ofed" (i.e. faked) to appear on caller IDs as a legitimate, often local phone number, yet the call is originating from a different location that is nearly impossible to determine. Scammers can spoof any real or fake phone number making it appear that they are calling from your area code, a government entity, any other phone number or even your own phone number.
Before calling a car dealership lawyer you should consider getting all the necessary details ready for your auto fraud case. This includes knowing which parties are involved and the details of the damages, such as evidence of fraudulent sales practices. There are several actions that our car dealership lawyers can take to compensate you for your damages and help you spot signs of car fraud to continue a valid case.
We are auto lawyers that sue car dealerships for bad car sale practices. Call us to speak to our auto attorneys immediately if this happened to you: 1 You bought a car and paid more than the advertised price 2 You bought a car and it broke down soon after you drove off the lot 3 You bought a car without being told that it has been in an accident or that it is defective or has frame damage. 4 You bought a car with a warranty that the dealer won’t honor, or you are being told that your repair is not covered due to an exclusion 5 Your vehicle needs to be repaired soon after you bought it, and the problems date back to the date you bought it 6 Your dealer called you to bring back the car because the financing fell through after 10 days have passed from the date of purchase
Auto Lawyers are very helpful for consumers who purchased a bad car because they can apply legal pressure on the dealership that sold the bad vehicle. When consumers buy bad or defective vehicles, it may be difficult for them to actually get the dealership to give them what the law entitles them to.
The dealership usually has 30 days to respond to the demand letter, but they do not always respond. In the event that the dealership gives no response, certain legal steps must be taken to legally force the dealer to compensate you for selling you a bad car. Usually, this is where the auto lawyer files a lawsuit against the dealership.
You bought a car without being told that it has been in an accident or that it is defective or has frame damage. You bought a car with a warranty that the dealer won’t honor, or you are being told that your repair is not covered due to an exclusion.
A Car Lawyer Can Enforce Your Rights. A car lawyer can enforce your rights if the car dealer sold you a bad vehicle. It is usually difficult for a consumer to sue the dealership without a car dealership lawyer by their side.
Under California law, car buyers are legally able to sue their dealers for not telling the truth about the vehicle. Our legal team and lawyers against car dealerships gather evidence for a lawsuit against dealers that rip off buyers. Used car dealer fraud is common, if you are a victim, our lawyers who deal with car dealerships can help you get ...
Does a Kentucky car dealer have to disclose prior damage sustained my a motor vehicle to a purchaser? Yes.
What kinds of damage must be disclosed? Repairs that must be disclosed include any types of repairs, whether body repairs, mechanical repairs, or otherwise. Smith v. General Motors Corp. (Ky.App. 1998) 979 S.W.2d 127.
What if the damage occurred before the dealer came into possession of the vehicle? A Kentucky car dealer must disclose the damage prior to sale even where the damage occurred before the dealer came into possession of the vehicle. Keeton v. Lexington Truck Sales, Inc. (Ky.App. 2008) 275 S.W.3d 723. As the court explained in Keeton v.
How must the damage be disclosed? The disclosure must be in writing and the purchaser must sign the written disclosure. KRS 186A.540 (2).
What if I purchased the motor vehicle for business use? The law still applies to you. In fact, a Kentucky Appellate Court has held that a commercial purchaser is within the class of persons intended to be protected by KRS 186A.540. Keeton v. Lexington Truck Sales, Inc. (Ky.App. 2008) 275 S.W.3d 723.
If the manufacturer fails to do his or her part regarding the Lemon Law, it's in your best interest to contact a Lemon Law attorney.
Vehicles covered under the Lemon Law include: Those primarily operated on public highways. Those that require licenses and registration. Those that have been fully assembled and are in the possession of a manufacturer or dealer. Those that are new and haven't had a title issued them.
In the event that you purchase a lemon, the Lemon Law requires manufacturers to refund or replace the vehicle in accordance with KRS 367.842. You could be compensated the following: Purchase price of the vehicle, minus a reasonable allowance for the time the vehicle was in use and not out of service. Finance charges.
Most manufacturers use an arbitration system to resolve lemon law disputes, and you must notify them in writing if you think your vehicle is a lemon.
The issue cannot be repaired after 4 attempts OR the problem causes your vehicle to be out of service for at least 30 days.
Kentucky's lemon law helps protect consumers who have bought or leased a vehicle with a fault that affects its value, safety, or operation. The fault or problem is referred to as non-conformity —an issue that does not conform to the manufacturer's warranty. In KY, a vehicle is considered a lemon if:
One of the biggest benefits of hiring a lemon law attorney is the time they can save you by handling communication and other actions on your behalf. Lemon law lawyers also have a wealth of knowledge and experience to help you understand the process and possible outcomes.
If your used car turns out to be a “lemon”, the odds are that Kentucky has a law that can protect and help you get your money back or a new vehicle. To find out more, contact us. Recalls Still Have to be Fixed for Free.
Kentucky has a Used Car Lemon Law. The Magnuson Moss Warranty Act was the first “lemon” law ever passed and it can cover your used car and our used car Lemon Law lawyers know how to use it. If you get any written warranty at all when you get your used car, then this Used Vehicle Warranty law protects you too.
Kentucky law can require a car Dealer to fully disclose prior repaired damage before you make the. purchase. When the retail cost was more than $1,000 and the damage occurred while the Dealer had the vehicle, the law requires the Dealer to give the Buyer a written statement of the vehicle damage and sign the damage disclosure statement too.
These claims are often called fraudulent nondisclosure or misrepresentation by omission.
Some possible remedies that the victim may be entitled to collect on include: Surrendering the vehicle and getting a full refund of all payments made toward the purchase. Canceling any outstanding loan balances or obligations. Having court costs and attorney fees reimbursed.
Note that there is a difference between fraud and misrepresentation. Fraud requires the dealer to know at the time they make a representation that it is false. Misrepresentation does not require that knowledge.
There are two basics types of auto dealer misrepresentations: omissions of fact and blatant misrepresentations. Most lawsuits will be filed under a theory of “ bait and switch " advertising practices, deceptive inflation of vehicle prices, and failure to disclose information about a vehicle.
Yes, you can sue a car dealership for lying to you in some situations.
This is illegal. It is unlawful and is known as fraud or misrepresentation. You are protected under consumer law and can choose to file a lawsuit with the help of an auto fraud attorney. This doesn't apply just to used cars. You can sue for issues with a new car as well.
A victim of vehicle consumer fraud will want to collect damages for their loss. If you believe you have been the victim of auto fraud by way of misrepresentation, you may very well be able to file a lawsuit.