how to complain to attorney general texas

by Ms. Margarette Bednar 9 min read

File a Complaint by Mail. If you don't want to file online, you can download, print, and mail in your complaint form. Printable Complaint Form - English (PDF) Printable Complaint Form - Spanish (PDF) Send the form to: Office of the Attorney General Consumer Protection Division PO Box 12548 Austin, TX 78711-2548

If you have questions about complaints, you may call the Open Government Hotline toll free at (877) 673-6839 (877-OPENTEX).

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How do you contact Texas Attorney General?

File a complaint about mismanagement or diversion of assets by a charitable trust with our Charitable Trusts Section. Abortion Provider Transactions Report a governmental body entering into taxpayer resource transaction with an abortion provider in violation of Chapter 2272 of the Texas Government Code.

How do you file complaint against attorney in Texas?

File a Complaint by Mail. If you don't want to file online, you can download, print, and mail in your complaint form. Printable Complaint Form - English (PDF) Printable Complaint Form - Spanish (PDF) Send the form to: Office of the Attorney General Consumer Protection Division PO Box 12548 Austin, TX 78711-2548

How to file a complaint with your attorney general?

Sanctuary Complaints. Sanctuary Complaints Hotline: (844) 584-3006. File a Sanctuary Complaint.

Can I sue the Attorney General of Texas?

Cost Complaints. Within 10 business days after the person knows of the occurrence of the alleged overcharge, the person must submit to the Attorney General: Written complaint setting forth the reasons the person believes the charges are excessive. A …

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How do I file a complaint with the Texas Attorney General?

If you spot price gouging or experience unfair or unlawful business practices, please file a complaint online or call our Consumer Protection Hotline at 1-800-621-0508.

How do I write to the Texas attorney general?

How to Request an Attorney General OpinionEmail: [email protected] or registered mail: Office of the Attorney General. Attention Opinion Committee. P.O. Box 12548. Austin, Texas 78711-2548.

What does the Texas Attorney General regulate?

The main responsibilities of the Office of the Attorney General are defending the State of Texas and its duly elected laws by providing legal representation to the State, serving the children of Texas through the enforcement of the state's child support laws, securing justice for Texans, protecting Texans from waste, ...

How do I report a lawyer to the Texas State Bar?

Filing an attorney complaint You may also call the State Bar's multilingual intake hotline at 800-843-9053 (in California) or 213-765-1200 (outside California) to request a complaint form or discuss the complaint-filing process. There is no fee for filing a complaint, and you do not have to be a U.S. citizen.

Who is Texas General Attorney?

Ken Paxton (Republican Party)Texas / Attorney generalWarren Kenneth Paxton Jr. is an American lawyer and politician who has served as the Attorney General of Texas since January 2015. Paxton has described himself as a Tea Party conservative. Paxton was re-elected to a second term as Attorney General in 2018. Wikipedia

Who is the assistant attorney general of Texas?

Brent WebsterBrent Webster was appointed by Ken Paxton to be First Assistant Attorney General in 2020.

What is the duty of Attorney General?

Being the highest law officer of the country, it is the duty of the attorney general to advise the government on legal matters that are referred to him by the president. He is also duty-bound to undertake any responsibilities of duties of legal character that are assigned to him by the president.Jan 4, 2022

What are the duties of the Attorney General?

The principal duties of the Attorney General are to:Represent the United States in legal matters.Supervise and direct the administration and operation of the offices, boards, divisions, and bureaus that comprise the Department.More items...•Oct 8, 2021

How much does the Texas Attorney General make?

How much does an Attorney General make in Texas? As of Apr 8, 2022, the average annual pay for an Attorney General in Texas is $66,880 an year. Just in case you need a simple salary calculator, that works out to be approximately $32.15 an hour. This is the equivalent of $1,286/week or $5,573/month.

What is unethical for a lawyer?

Attorney misconduct may include: conflict of interest, overbilling, refusing to represent a client for political or professional motives, false or misleading statements, knowingly accepting worthless lawsuits, hiding evidence, abandoning a client, failing to disclose all relevant facts, arguing a position while ...

What is an attorney called?

A lawyer (also called attorney, counsel, or counselor) is a licensed professional who advises and represents others in legal matters. Today's lawyer can be young or old, male or female. Nearly one-third of all lawyers are under thirty-five years old.Sep 10, 2019

How do I file a complaint against a district attorney in California?

For information on how to file a complaint, visit www.calbar.ca.gov or call the Attorney Complaint Hotline at (800) 843-9053.

What do you do when you are sued?

File lawsuits on your behalf or on behalf of individual consumers. Bring criminal charges for deceptive practices. Provide legal counsel or interpretations of the law to individuals. Routinely resolve individual complaints.

Does filing a complaint mean we represent you?

Please note: Filing a complaint does not mean that our office represents you in. any legal proceeding. You will receive a confirmation email once your complaint is successfully submitted. However, this does not mean that a case or investigation is open with the Consumer Protection Division.

Is a complaint filed with the Consumer Protection Division open?

Complaints filed with the Consumer Protection Division are potentially an open record. This means any member of the public may file an open records request and view your complaint.

What is the meaning of 552.269?

Section 552.269 states that a requestor who believes he or she has been overcharged may lodge a complaint with the attorney general. An informal complaint may be filed when a requestor believes a governmental body has not properly responded to a request for information or complied with an ORD ruling.

How long does it take for a PIA to respond?

If the governmental body receives questions related to a cost complaint, then the PIA requires a governmental body to respond within ten business days. The governmental body should completely answer every question asked. Informal Complaint.

What is a written complaint?

Written complaint setting forth the reasons the person believes the charges are excessive. A copy of the original request for information. A copy of any correspondence from the governmental body stating the proposed charges. Informal Complaint.

How long does it take for a government to respond to a complaint?

If the governmental body receives correspondence related to a complaint, then the governmental body should respond within ten business days. The governmental body should explain how it has complied with the Act. A form may be provided to assist the governmental body’s response.

What is the phone number for the Open Government?

If you have questions about complaints, you may call the Open Government Hotline toll free at (877) 673-6839 (877-OPENTEX).

What is the Attorney General's job in Texas?

The Attorney General is responsible for ensuring that Texas government is open and accessible to all citizens. Part of this responsibility includes interpreting and enforcing the Public Information Act (PIA).

What is the Open Meetings Act?

Open Meetings Act. The Open Meetings Act provides that meetings of governmental bodies must be open to the public except for expressly authorized executive sessions. The Act also provides that the public must be given notice of the time, place, and subject matter of meetings of governmental bodies. District courts have jurisdiction ...

How long does it take to file a complaint with the Attorney General?

If a governmental body fails to respond to your request for information or request an attorney general ruling within ten business days , you may file a written complaint with the Open Records Division of the Office of the Attorney General.

What is the Open Records Division?

The Open Records Division also provides an Open Government Hotline staffed by attorneys who specialize in both the Public Information Act and the Open Meetings Act. They can answer questions and help resolve disputes involving open government laws. Hotline staff cannot, however, provide legal advice to private citizens or governmental entities.

What is the Attorney General's job in Texas?

The Attorney General is responsible for ensuring that Texas government is open and accessible to all citizens. Part of this responsibility includes interpreting and enforcing Texas’ open government laws, the Public Information Act and the Open Meetings Act.

How long does it take for a government to respond to a public information request?

Upon receipt of a public information request, a governmental body generally is required within ten business days to either provide access to the requested information or request an attorney general ruling on whether the information can be withheld. If a governmental body fails to respond to your request for information or request an attorney ...

What is the Public Information Act?

The Public Information Act (formerly known as the Open Records Act) provides a mechanism for citizens to inspect or copy government records. It also provides for instances in which governmental bodies may withhold government records from the public.

Who has jurisdiction over open meetings?

District courts have jurisdiction over criminal violations of the Act as misdemeanors involving official misconduct. Thus, Open Meetings Act complaints should be presented to the county attorney or criminal district attorney. The Office of the Attorney General has no independent enforcement authority under the Act.

What is a supervised entity in the banking department?

If you determine your complaint is against a supervised entity of the Banking Department, continue to Step 2. Money Services Businesses - Any entity, other than a financial institution that sells checks, drafts, money orders, or other instruments for the transmission or payment of money is supervised by the Banking Department.

How long does it take for a bank to respond to a complaint?

The Banking Department allows 30 days from the date the complaint is mailed for the entity to respond. The entity responds directly to the consumer with a copy to the Banking Department. After a response is received, a determination is made if more information is necessary to effectively resolve the complaint.

What should a complaint include?

The complaint should include the name and office location of the entity. It should explain the problem in a simple, chronological narrative, making sure to include names and dates. Be specific and as brief as possible.

Is check cashing regulated by the state?

In addition, any entity that offers currency exchange, except financial institutions and establishments that offer the services of currency exchange as incidental to their business, is supervised by the Banking Department. Check Cashers - Check cashers are not regulated by any state agency at the current time.

What is the PUC in Texas?

The Public Utility Commission of Texas (PUC) is the agency charged with ensuring that regulated electric and local telephone utilities observe state rules and service standards. Contact the PUC regarding your concerns at (888) 782-8477 or on the Web at www.puc.state.tx.us.

How to contact the Texas State Law Library?

The Library, which houses all state and federal codes and statutes, can be reached at (512) 463-1722 or on the Web at www.sll.state.tx.us. I’m having trouble with my utility.

What to do if you disagree with Texas appraisal?

If you disagree with the tax rate, make your views known to the appropriate taxing authority (city, county, school district or other). If you want to complain about the actions of an appraiser, contact the Texas Appraiser Licensing and Certification Board at (512) 465-3950 or on the Web at www.talcb.state.tx.us.

How to contact Texas Open Meetings?

For information about the Texas Public Information Act or the Texas Open Meetings Act, you may wish to call our open government hotline at (512) 478-OPEN (6736) or toll-free at (877) OPEN TEX (673-6839). In addition, our open government publications are available on our Web site at www.texasattorneygeneral.gov or upon request by calling (512) ...

How to contact the Attorney General for child support?

For information about child support services, call the Office of the Attorney General’s Child Support Division at (800) 252-8014 or consult your phone directory for the number to your local office. Information is also available on the Office of the Attorney General Web site at www.texasattorneygeneral.gov.

How to contact the state bar?

The State Bar offers a Lawyer Referral Service at (800) 252-9690. If you cannot afford an attorney, you might be able to find assistance at a clinic sponsored by a nearby law school. I’m the victim of a violent crime in Texas.

What is the state bar of Texas?

The State Bar of Texas is the agency with authority to regulate attorneys in Texas. If you have a complaint about the actions of an attorney, contact the State Bar’s Grievance Committee at (800) 932-1900. I have a complaint against a private business.

How to file a complaint against a state?

To file a complaint, visit your state's Attorney General's website, locate the online complaint form, fill it out and attach the necessary documents, and then mail it to the Attorney General's office address. Each state designates an agency to handle consumer complaints of fraud, deception, or unfair business practices.

What to do if you have been victim of fraud?

If you have been the victim of fraud or deception, you should file a complaint with the attorney general . A complaint is a formal written document filed by a party seeking legal relief by outlining the allegations, details, remedies, and parties involved. The process for filing includes gathering paperwork, contacting various involved parties, ...

How to contact a company about a product?

Send the business necessary information. 1 Your name, physical and email address, and phone number. 2 The product or service, including the brand name, model and serial number. 3 The problem with the product or service, in as much detail as possible.

How to get a consumer protection certificate?

1. Find your state office. Type the name of your state and “consumer protection” into a search engine. The attorney general’s website for your state should come up near the top of the search results. If you are taken to the attorney general’s main page, look for a link for “consumer protection.”. Click on it.

How to fill out a hard copy of a contract?

If you want to fill out a hard copy, there should be a form that can be downloaded and then printed. Fill in the personal information. Include your name, address, and contact information (phone and email), as well as the name and contact information of the seller or service provider. Describe the transaction.

Is it a good idea to contact a business first in Delaware?

On the other hand, Delaware makes no mention of contacting the business first. In any event, contacting a business first is a good idea. You may resolve the issue faster. Sometimes mistakes do happen, and legitimate business are often happy to refund you.

Do you have to contact a business before filing a complaint?

Contact the business or individual to resolve the issue. Many states require or strongly recommend that you contact the business before filing a complaint. Tennessee, for example, requires that you contact the business first. On the other hand, Delaware makes no mention of contacting the business first.

What is the number to report a lawyer in Texas?

Austin, Texas 78711-2265. 512-463-5533. The State Bar's toll-free Grievance Information Helpline ( 1-800-932-1900) can also help you determine whether to report the conduct of the lawyer and whether other resources might be beneficial.

What can the grievance system do in Texas?

What the Grievance System Cannot Do. The State Bar of Texas' attorney grievance system cannot act as a liaison between you and the lawyer, nor can it: Alter the decision made in a civil or criminal matter ; Substitute for civil or criminal remedies; Force an attorney to proceed with a case;

Why was the ombudsman created?

The Supreme Court of Texas created an ombudsman to be an independent source of information for the public and a monitor of the attorney discipline system. Learn more about the ombudsman here.

How long does it take to appeal a dismissal?

If you have new or additional information that was not included in your first grievance, you may amend your grievance and re-file it within twenty (20) days of the date you receive the dismissal notice.

What to do if you have a problem with your lawyer?

If you are a client and have a problem with your lawyer, first try to talk with him or her. Many times these problems can best be handled outside of the attorney grievance system. If talking to your lawyer does not resolve the problem, call our Client-Attorney Assistance Program (CAAP) for help at: 1-800-932-1900.

Why does my lawyer refuse to return my case?

The lawyer refuses to return a client’s file after a request is made. The lawyer seems to have a substance abuse problem that affects his/her ability to practice. The lawyer has not paid the client’s part of the settlement after the case has settled.

How to file a grievance?

Steps for Filing a Grievance 1 The first step in filing a grievance is to complete a grievance form through our online submission system. The forms are also available in pdf format: English or Spanish. 2 Fill out the grievance form completely. Answer every question as best you can. 3 Be sure to attach copies (not originals) of any documents that you believe will help explain your grievance. 4 Mail your copies of your documents to:

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