how long does it take for the attorney general to respond to a complaint

The initial AG letter will almost always impose a specific, short deadline (about 10 days) for the company to respond. If there is no deadline mentioned in the letter, you should try to respond within one week or call the AG's office to find out how much time you have to respond. If you need more time to respond, ask for an extension.

Full Answer

How long does it take for a complaint to be resolved?

Attorney General’s Office has the power to investigate a written consumer complaint made by a ... (20) days to respond. Start investigating the complaint as soon as reasonably possible and notify the Attorney General immediately if more time is needed to …

How long does the consumer complaint process take in Indiana?

Cost Complaints. Within 10 business days after the person knows of the occurrence of the alleged overcharge, the person must submit to the Attorney General: Written complaint setting forth the reasons the person believes the charges are excessive. A …

How do I file a consumer complaint against a company?

Jun 25, 2014 · Under Section 6 of the Consumer Fraud Act, any person who fails to comply with an Attorney General subpoena is subject to the filing of a complaint in circuit court.

How to file a complaint with the North Carolina Department of Justice?

2 days ago. Updated. Follow. Within 10-14 business days of our office receiving the complaint and documentation, a copy of the complaint is sent to the business listed on the complaint form. A letter is then sent to the consumer who filed a complaint notifying them who has been assigned to their file The response time of the business determines how quickly the Office can …

How long does it take to resolve consumer complaints?

It normally takes between 8 to 18 months to resolve a Consumer Complaint case.

What does the attorney general do?

The principal duties of the Attorney General are to: Represent the United States in legal matters. Supervise and direct the administration and operation of the offices, boards, divisions, and bureaus that comprise the Department.Oct 8, 2021

How do I file a complaint with the Attorney General Office?

You can also request a complaint form by calling 1.800. 382.5516 or 317.232. 6330....Consumer Complaint Forms:Online Consumer Complaint Form.Fillable Consumer Complaint Form.Printable Consumer Complaint Form.QUEJA DEL CONSUMIDOR.

Who does the attorney general of New York report to?

The Attorney General acts independently of the Governor of New York. The department's regulations are compiled in title 13 of the New York Codes, Rules and Regulations (NYCRR).

What are the power of the attorney general?

The Attorney General can accept briefs but cannot appear against the Government. They cannot defend an accused in the criminal proceedings and accept the directorship of a company without the permission of the Government. The Attorney General is assisted by a Solicitor General and Additional Solicitors General.

What power does the US Attorney General have?

The Attorney General of the United States – appointed by the President and confirmed by the Senate – heads the DOJ with its more than 100,000 attorneys, special agents, and other staff. It represents the United States in federal criminal and civil litigation, and provides legal advice to the President and Cabinet.

Does filing a complaint with the BBB do anything?

One good option is to file a complaint with the Better Business Bureau (BBB). The BBB helps consumers settle disputes related to sales, contracts, customer service, warranties, billings, and refunds every year. It accepts complaints even if the company that's harmed you doesn't belong to the Better Business Bureau.Apr 15, 2020

How do you report a business for unethical practices?

File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.Sep 30, 2021

How do I contact the PA Attorney General?

You should contact our Bureau of Consumer Protection at [email protected] or phone at 1-800-441-2555.

How do I file a complaint with the NYS Attorney General?

ContactComplaint Form: To file a complaint, please complete the form at this link and mail it to us at:Phone: 212-416-8090.Email: [email protected] Hotline: ... NYS OAG Information and Complaint Helpline: 1-800-771-7755.NY State Police Investigation:More items...

How much does the New York Attorney General make?

The highest-paid was the attorney general of New York, who received $179,000. The salaries paid last year to the city attorneys of the five largest California municipalities ranged from $214,000 in Los Angeles to $198,000 in San Diego.Mar 19, 2013

What are the 3 main job duties of the NYS Attorney General?

Representing the state and state agencies before the state and federal courts. Handling criminal appeals and serious statewide criminal prosecutions. Instituting civil suits on behalf of the state. Representing the public's interests in charitable trust and solicitations.

What is the Consumer Fraud Act of Illinois?

The Illinois Consumer Fraud and Deceptive Business Practices Act (Consumer Fraud Act), 815 ILCS 505/1, et seq ., grants the Attorney General authority to enjoin a variety of consumer abuses such as fraud , deception, and misrepresentation. As with many state consumer statutes, the Consumer Fraud Act was patterned on Section 5 (a) of the Federal Trade Commission Act, 15 U.S.C. §41, et seq ., and in interpreting the Consumer Fraud Act “consideration shall be given to the interpretations of the Federal Trade Commission and the federal courts relating to Section 5 (a) of the Federal Trade Commission Act.” 815 ILCS 505/2. Based on the incorporation of this language, the Consumer Fraud Act is often referred to as a “mini-FTC act.”

How to protect yourself from a subpoena?

Additionally, a witness may protect himself from an improper subpoena by filing a timely motion to quash or modify in a state circuit court. Although modifying a subpoena is common, it is rare to quash a subpoena in its entirety, particularly given the broad discretion granted to the Attorney General.

Can a subpoena be quashed?

Also, a subpoena may be quashed if it requires a witness to travel or produce documents more than a certain distance from a respondent’s residence, place of employment or business. Beyond attorney-related privileges, there are other privileges that may render a subpoena objectionable.

What is the purpose of the Consumer Fraud Act?

The Consumer Fraud Act’s purpose is “to protect consumers and borrowers and businessmen against fraud, unfair methods of competition and unfair or deceptive acts or practices in the conduct of any trade or commerce.” 815 ILCS 505/1.

How are Attorney General investigations resolved?

Perhaps this conclusion may be reached informally whereby the investigation is closed with no action taken and documents returned, assuming state law permits. An investigation may also be closed by some less formal action, such as a letter agreement. Attorneys General typically prefer to resolve an investigation through execution with the respondent of an assurance of voluntary compliance (“AVC”). An AVC is often simply a recitation of stipulated facts describing the state’s position and the respondent’s position. An AVC also includes some type of injunctive relief, under which the respondent agrees to follow by relevant law, and perhaps some form of future monitoring and compliance plans. If the circumstances warrant based on consumer harm, monetary payments may also be made to complainants or a consumer restitution fund could be established. Investigative costs and fines are also a possibility if the conduct is sufficiently problematic or justifies some additional deterrent.

What is a CID in the US?

This process is sometimes referred to as a civil investigative demand (“CID”). To issue a CID, it is only necessary for an Attorney General to believe that a person has, or may be, engaged in unlawful conduct. Attorney General does not have the burden to prove unlawful conduct before issuing a CID.

What are objections to a subpoena?

Objections to a subpoena may consist of procedural defects as well as substantive ones, such as privilege. It is critical to analyze whether objections may exist before responding to a subpoena in order to avoid any claim of waiver.

What is the New Mexico Attorney General's Office?

The New Mexico Office of the Attorney General is focused on: Protecting families and giving a voice to vulnerable populations; Prosecuting dangerous criminals who prey on children and the most vulnerable; Advocating for policies that help law enforcement improve community safety;

What is the Unfair Practices Act?

Under the Unfair Practices Act, the Division provides multi-level services to the public to ensure that consumers have safe and satisfactory interactions with businesses operating in New Mexico. See the Consumer Complaint Instructions page for further details.

What is the Sunshine Act?

Sunshine laws generally require that public business be conducted in full public view, that the actions of public bodies be taken openly, and that the deliberations of public bodies be open to the public. Open Meetings Act Compliance Guide 2015.

What is the purpose of the Inspection of Public Records Act?

The Inspection of Public Records Act (IPRA) is intended to provide the public with access to information about governmental affairs. This Compliance Guide has been prepared to inform the public, state and local government agencies, and all other public bodies subject to the IPRA about its requirements and applications.

What is the IPRA?

The Inspection of Public Records Act (IPRA) is a New Mexico state law that provides the public and media access to public information. The law requires open access to almost all public records in state and local government, with few exceptions.

What is a legal opinion?

A legal opinion generated by the state's lawyer, an uninvolved third party, is invaluable in helping avoid costly litigation and offering an accurate and unbiased reading of statute. For more information, visit the Opinions and Advisory Letters page. To view Opinions, visit the Public Records Opinions page.

What happens when the OCRE receives a complaint?

The OCRE promptly reviews the complaint to determine if it was timely filed and if it states a legal claim that warrants investigation. If it is untimely or fails to state a valid legal claim, the OCRE will issue a notice of dismissal.

What is the investigative process?

After a sworn complaint is filed, OCRE assigns an investigator to the case and sends copy of the complaint to the party or parties accused of engaging in discrimination. The accused party is called the “Respondent” and will be required to respond to the allegations and provide evidence supporting its position.

Does filing a complaint start a lawsuit?

No. Filing a complaint initiates an administrative process that must be completed before a lawsuit may be filed. As a result of the administrative investigative process, the OCRE may file a civil enforcement action or may issue to the complainant a “Dismissal and Notice of Right to Sue”.

How long does it take to investigate a complaint, and why?

The amount of time required to investigate a complaint depends upon the nature of the complaint, the number of issues involved, the complexity of the issues, the degree of participation and cooperation of the parties and various additional factors, including but not limited to the existing caseload of the investigator.

Why is age discrimination based only on 40 years of age and over?

The age requirement of at least 40 years and above is set by state and federal statute.

Do I need an attorney?

No, you are not required to obtain an attorney, but you may do so at any time. If you do obtain an attorney, you must advise the assigned investigator immediately so that OCRE may contact your attorney regarding your complaint.

What will happen after the investigation is completed?

There are several things that can happen once your investigation is completed depending upon the determination made by the OCRE.

Complain Online

First, choose the consumer complaint form that fits your problem. Next, enter the information into the form and submit it electronically. You can attach up to four supporting documents. Please copy and mail any additional supporting documents along with a printed copy of your complaint.

What to Include

Providing supporting documents helps us respond to your complaint more quickly. Include legible copies of supporting documents such as: Please submit copies of your supporting documents, not originals.

Complain by Mail

Due to circumstances surrounding the COVID-19 situation, we are not able to process hard copy complaints that are mailed in to us the same way we have in the past and request that consumers submit complaints to us via the online form or by calling our consumer assistance line at (919) 716-6000.

What happens to my complaint?

After we review your complaint and supporting documents, we will likely forward them to the business complained about for response. You’ll receive copies of all correspondence. If the complaint falls within the jurisdiction of another local, state, or federal agency, we may refer your complaint to that agency.