Contact Consumer Protection. Due to circumstances surrounding the COVID-19 situation, we are not able to process hard copy complaints that are mailed in to us the same way we have in the past and request that consumers submit complaints to us via the online form or by calling our consumer assistance line at (919) 716-6000.
Motor Vehicle Complaint; Motor Vehicle Complaint Before You File a Complaint. Read our consumer tips, which can help you avoid future problems.; Remember that our office can’t give you legal advice or provide legal representation to individual consumers.
Where to file a complaint depends upon the product or service involved. Food, for example, is regulated by a different organization than vehicles. Depending upon the nature of the issue, you can and should file complaints on both the state and federal level.
https://governor.nc.gov/contact/frequently-asked-questions/consumer-complaints
We know that insurance can be confusing. One of our most important jobs is to help educate North Carolinians about insurance-related issues. We can offer assistance on insurance matters, help you file a complaint or take information on suspected insurance fraud.
Before You File a Complaint 1 Read our consumer tips, which can help you avoid future problems. 2 Remember that our office can’t give you legal advice or provide legal representation to individual consumers. 3 Our office generally doesn’t get involved in matters that are scheduled or have already been heard in a court of law or closed by the agency with proper jurisdiction. 4 Know that documents you provide to us may be public record.
If we cannot find a resolution, we may suggest that you file an action in Small Claims Courtor that you consult a private attorney.
For a vehicle sales complaint: submit copies of the bill of sale, credit contract, and any correspondence related to the problem.
CONTACT NCDOJNCDOJ does not represent individuals in private cases. Need an attorney?
Before You File a Complaint 1 Read our consumer tips, which can help you avoid future problems. 2 Remember that our office can’t give you legal advice or provide legal representation to individual consumers. 3 Our office generally doesn’t get involved in matters that are scheduled or have already been heard in a court of law or closed by the agency with proper jurisdiction. 4 Know that documents you provide to us may be public record.
If we cannot find a resolution, we may suggest that you file an action in Small Claims Courtor that you consult a private attorney.
For a vehicle sales complaint: submit copies of the bill of sale, credit contract, and any correspondence related to the problem.
CONTACT NCDOJNCDOJ does not represent individuals in private cases. Need an attorney?