california attorney general consumer complaints how to reply

by Mr. Halle Streich Jr. 4 min read

Most consumer complaints will require a response within (30) days, and licensing complaints allow twenty (20) days to respond. Start investigating the complaint as soon as reasonably possible and notify the Attorney General immediately if more time is needed to meet the response deadline. A responding party can usually directly reach out to the individual working the case, whether it’s a Deputy Attorney General or Case Analyst, at the contact information provided in the letter. Or, simply call the Attorney General’s Office at 317.915.5300 and request to be transferred to the correct individual, division, or unit. The Deputy Attorney General and Case Analyst are usually very reasonable in granting an extension for good cause.

Full Answer

How to contact California Department of Consumer Affairs?

Attorney General's Role In sending this consumer complaint, I understand that the Attorney General cannot answer legal questions or give legal advice to me and cannot act as my personal lawyer. I also understand that the Attorney General may need to refer my complaint to a more appropriate agency.

How to file a consumer complaint?

Most consumer complaints will require a response within (30) days, and licensing complaints allow twenty (20) days to respond. Start investigating the complaint as soon as reasonably possible and notify the Attorney General immediately if more time is needed to meet the response deadline. A responding

Where to file a consumer complaint?

File your on-line complaint with the FTC or call in your complaint at (888) 382-1222 (same as registration toll-free number). For hearing impaired, the TTY complaint line is (866) 290-4236. You will need to furnish in your complaint the name of the company calling and/or telephone number of the company that called and the date of the call.

How to find out about complaints on attorneys?

Mail Form to: Public Inquiry Unit Office of the Attorney General P.O. Box 944255 Sacramento, CA 94244-2550. SECTION 1 - Your Information. First Name MI Last Name Mailing Address County of Residence Country, if not U.S. SECTION 2 - Information …

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What will a consumer do if they want to file a complaint?

A dissatisfied consumer can file a complaint directly with the national commission or appeal against decisions of the state commission within a month from the date of the order. The court fee is Rs 5,000 and the demand draft should be in the name of The Registrar, National Consumer Disputes Redressal Commission.

Does California have a consumer protection agency?

California Department of Consumer Affairs.

How long does it take to resolve a consumer complaint?

Earlier, cases in consumer courts used to get resolved in three-six months. However, nowadays it may take one to three years. This is one of the reasons, why not many consumers are willing to approach the consumer courts or even leave their case mid-way.Jun 21, 2014

How much does the attorney general of California make?

State executive salariesOffice and current officialSalaryGovernor of California Gavin Newsom$209,747Lieutenant Governor of California Eleni KounalakisAttorney General of California Rob BontaCalifornia Secretary of State Shirley Weber6 more rows

What are my rights as a consumer in California?

The CCPA requires business privacy policies to include information on consumers' privacy rights and how to exercise them: the Right to Know, the Right to Delete, the Right to Opt-Out of Sale and the Right to Non-Discrimination.

What is the California lemon law?

California Lemon Law protects you when your vehicle is defective and cannot be repaired after a “reasonable” number of attempts. The Lemon Law applies to most new vehicles purchased or leased in California that are still under a manufacturer's new-vehicle warranty.

How effective is consumer court?

"Consumer Courts have proven to be the most effective way to provide a remedy to Consumers and address their grievances. Filing a complaint is very easy and cost-effective, unlike other forms of litigation.

What is the typical time frame to file a complaint?

What is the time period to file a complaint under Consumer Protection Act? Filing of a consumer protection complaint has to be done within two years from the date on which the cause of action or deficiency in service or defect in goods arises.

Can I fight my own case in consumer forum?

Consumer Protection Act 1986, empowers a consumer to fight a case in consumer court without hiring a lawyer. Any individual is free to represent his/her own case and fight against service provider in case one finds deficit in the services provided in return for money.Oct 3, 2014

What is the role of the California Attorney General?

The Attorney General's responsibilities include safeguarding Californians from harm and promoting community safety, preserving California's spectacular natural resources, enforcing civil rights laws, and helping victims of identity theft, mortgage-related fraud, illegal business practices, and other consumer crimes.

How do I contact the California Attorney General?

Office of the Attorney General. 1300 "I" Street. Sacramento, CA 95814-2919. Phone: (916) 445-9555.

How much does a California governor make?

Governor of CaliforniaTerm lengthFour-year term, renewable onceInaugural holderPeter Hardeman BurnettFormationDecember 20, 1849SalaryUS$210,000 (2020)7 more rows

What is the number to call if you have been called by a telemarketer?

File your on-line complaint with the FTC or call in your complaint at (888) 382-1222 (same as registration toll-free number).

Is the Attorney General liable for translation errors?

The Office of the Attorney General is un able to guarantee the accuracy of this translation and is therefore not liable for any inaccurate information resulting from the translation application tool.

Consumer Resources Links

Handles complaints about deceptive or fraudulent business practices. Contact the AG when your complaint doesn't fall within any specific agency's jurisdiction. The AG's office represents the collective legal interests of the people of California and is the state's chief law enforcement office.

California Attorney General

Handles complaints about deceptive or fraudulent business practices. Contact the AG when your complaint doesn't fall within any specific agency's jurisdiction. The AG's office represents the collective legal interests of the people of California and is the state's chief law enforcement office.

Fred T Isquith

How about your own attorney so that AG deals with it quickly and without an error caused by you miss peaking?#N#More

Philip B Whitaker

If you already have a lawyer for a similar civil lawsuit from the same party, I highly recommend that you use the same lawyer. Otherwise you stand a fairly large risk of doing or saying something in responding to the AG investigation that will harm or undermine your defense in the civil lawsuit...

What is a data breach in California?

Data Security Breach: Civil Codes s. 1798.29 (e) and s. 1798.82 (e) - California law requires a business or state agency to notify any California resident whose unencrypted personal information, as defined, was acquired, or reasonably believed to have been acquired, by an unauthorized person. As of January 1, 2012, this law now requires ...

Does the Attorney General accept electronic summons?

Because of the risks presented by the COVID-19 pandemic, the Attorney General will accept electronic service of summons/complaints when the named party is the Attorney General or the Department of Justice. Unless this policy is amended ...

How are Attorney General investigations resolved?

Perhaps this conclusion may be reached informally whereby the investigation is closed with no action taken and documents returned, assuming state law permits. An investigation may also be closed by some less formal action, such as a letter agreement. Attorneys General typically prefer to resolve an investigation through execution with the respondent of an assurance of voluntary compliance (“AVC”). An AVC is often simply a recitation of stipulated facts describing the state’s position and the respondent’s position. An AVC also includes some type of injunctive relief, under which the respondent agrees to follow by relevant law, and perhaps some form of future monitoring and compliance plans. If the circumstances warrant based on consumer harm, monetary payments may also be made to complainants or a consumer restitution fund could be established. Investigative costs and fines are also a possibility if the conduct is sufficiently problematic or justifies some additional deterrent.

What is the role of the Attorney General of Illinois?

In Illinois, and across the nation, the Attorneys General serve as the law firm to the states. These offices has separate sections or divisions that focus on a particular area of law such as antitrust, Medicaid, consumer protection, and criminal law. Knowing the investigative powers of Attorneys General, and how to respond in the event of an investigation can ensure that minor regulatory issues do not grow into major problems. Should an investigation arise, the tension and balance is to achieve full cooperation while protecting privileges.

What is the Consumer Fraud Act of Illinois?

The Illinois Consumer Fraud and Deceptive Business Practices Act (Consumer Fraud Act), 815 ILCS 505/1, et seq ., grants the Attorney General authority to enjoin a variety of consumer abuses such as fraud , deception, and misrepresentation. As with many state consumer statutes, the Consumer Fraud Act was patterned on Section 5 (a) of the Federal Trade Commission Act, 15 U.S.C. §41, et seq ., and in interpreting the Consumer Fraud Act “consideration shall be given to the interpretations of the Federal Trade Commission and the federal courts relating to Section 5 (a) of the Federal Trade Commission Act.” 815 ILCS 505/2. Based on the incorporation of this language, the Consumer Fraud Act is often referred to as a “mini-FTC act.”

How to protect yourself from a subpoena?

Additionally, a witness may protect himself from an improper subpoena by filing a timely motion to quash or modify in a state circuit court. Although modifying a subpoena is common, it is rare to quash a subpoena in its entirety, particularly given the broad discretion granted to the Attorney General.

What is the purpose of the Consumer Fraud Act?

The Consumer Fraud Act’s purpose is “to protect consumers and borrowers and businessmen against fraud, unfair methods of competition and unfair or deceptive acts or practices in the conduct of any trade or commerce.” 815 ILCS 505/1.

What is a CID in the US?

This process is sometimes referred to as a civil investigative demand (“CID”). To issue a CID, it is only necessary for an Attorney General to believe that a person has, or may be, engaged in unlawful conduct. Attorney General does not have the burden to prove unlawful conduct before issuing a CID.

What are objections to a subpoena?

Objections to a subpoena may consist of procedural defects as well as substantive ones, such as privilege. It is critical to analyze whether objections may exist before responding to a subpoena in order to avoid any claim of waiver.

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