attorney letter to prepaid card company when they wont help consomers

How do I send a letter of dispute to a credit card?

Jan 16, 2013 · The Attorney General’s Office encourages Floridians who believe they may have been affected by unfair practices when purchasing and using a prepaid card to contact the Attorney General’s fraud hotline at 1-866-9-NO-SCAM (1-866-966-7226) or to file a complaint online at MyFloridaLegal.com.

Can I file a chargeback on a prepaid card?

Sep 04, 2015 · Use this sample letter and these tips to write an effective complaint: Be clear and concise. Describe the item or service you bought and the problem. Include serial or model numbers, and the name and location of the seller. If you’re following up on a conversation, be sure to say who you spoke with and confirm the details of your discussion.

What is a pre-prepaid debit card?

Nov 10, 2016 · According to the FTC’s complaint, NetSpend tells consumers that its reloadable prepaid debit cards offer an alternative way to store and immediately access their funds. But once people have loaded funds onto the cards, many of them find they cannot access their money, either because NetSpend denies or delays activation of the card, or because ...

What types of prepaid cards do retailers accept?

Case against a prepaid debit card company - Posted by Michelle. I would highly recommend Mr. Thomas to anyone. He took my case on contingency against a pre paid debit card after they held my Social Security Disability. 21 Apr 2017; Easy to work with - Posted by Barbara. Blake was really easy to work with.

Can I sue credit card company?

Federal law permits you to sue the credit card company if it does not follow the dispute procedures discussed above or takes some action forbidden by law (such as reporting a disputed amount as delinquent to a credit bureau). However, your right to sue may be limited by a mandatory arbitration provision.

What federal agency oversees credit card companies?

The Consumer Financial Protection Bureau (CFPB)The Consumer Financial Protection Bureau (CFPB), a federal government agency, collects consumer complaints about credit cards, mortgages, bank accounts, student loans, consumer loans, credit reporting, money transfers, and debt collection.

What happens to the merchant when you dispute a charge?

If your issuer accepts the dispute, they'll pass it on to the card network, such as Visa, Mastercard, American Express or Discover, and you may receive a temporary account credit. The card network reviews the transaction and either requires your card issuer to pay or sends the dispute to the merchant's acquiring bank.

What does the Fair Credit Billing Act FCBA do?

The Act requires creditors to give consumers 60 days to challenge certain disputed charges over $50 such as wrong amounts, inaccurate statements, undelivered or unacceptable goods, and transactions by unauthorized users.

How do I file a case against my credit card company?

A complaint can be filed by writing on a plain paper or online in RBI's website or by writing an email to the Banking Ombudsman. Banks also prescribe a format for filing a complaint. Whatever be the mode of filing the complaint, one should remember to include all relevant details in the complaint.Apr 28, 2015

What is a CFPB complaint?

Submitting a complaint helps you We help consumers connect with financial companies to understand issues, fix errors, and get direct responses about problems. When you submit a complaint we work to get you a response—most companies respond to complaints within 15 days.

What to do if a company will not refund your money?

Company Won't Give You a Refund? Here's How to Get Your Money BackTry to Work it Out with the Merchant First.Option 1: Request a Chargeback.Option 2: Consider Mediation.Option 3: Sue in Small Claims.Option 4: Pursue Consumer Arbitration.FairShake Can Help Make Arbitrating a Breeze.

What happens if you falsely dispute a debit card charge?

In a courtroom setting, there are consequences for falsifying testimony. Those who make false claims under oath could face fines or even jailtime, depending on the severity of the case. Consumers who file frivolous chargebacks don't typically get hit with those kinds of penalties.Dec 27, 2019

Who pays when you dispute a charge?

You must keep paying your credit card bill like normal during the dispute process. As mentioned previously, card issuers usually remove disputed charges from the bill until the dispute is resolved, but you're still responsible for paying the rest of the bill.

What are some of the unfair lending practices that consumers are protected from by consumer credit laws?

The Equal Credit Opportunity Act (ECOA) prohibits credit-related discrimination based on age, marital status, nationality, race, religion or sex. The act, which dates back to 1976, additionally states that creditors cannot discriminate against individuals receiving government aid or public assistance.May 18, 2020

What is the procedure under consumer credit laws when denial of credit is discriminatory?

What is the procedure under consumer credit laws when denial of credit is discriminatory? Make threatening phone calls to the creditor. File a complaint with the government. Report the creditor to the Better Business Bureau.

How long do you have to begin an investigation into a billing problem under the Fair Credit Billing Act?

90 daysUnder the Fair Credit Billing Act, "account in dispute" refers to the 90-day period in which a credit issuer is investigating a consumer's dispute. Within the 90 days, the credit issuer must either remedy the situation or send a letter to the consumer explaining why there was no error.